Safeway

Most definitely a smaller & older store. Aisles very crowded & yes, almost always short –staffed. However, the folks who work at this location seem to get to know you if you go in regularly, are friendly & try to provide good customer service in a limited environment.
It’s not where I do the majority of grocery shopping but I am a frequent visitor to their deli on Friday nights after work. The deli staff is always helpful and pleasant, and usually with a long line of customers!

Ridiculously slow service and seeming inability to call back up cashiers. No self-​check lines either.

UPDATE: This store HAS been remodeled. That frustrates me even more. Apparently they just did the remodel wrong. Half the store is a the flower department and the fish counter is about 5 feet wide. I am exaggerating only slightly about the flower department to make a point. There is no meat counter and the fish counter is about 5 feet wide with all the fish touching. I will say, however, the fact they did not find a way to include self-​checkout is probably the thing that I hate the most about this store. When I asked about it, they said they chose to do a Starbucks instead. NO. I’ve never seen every checkstand open. I have seen other stores that have put self-​checkout up front or found a way to do it. This store is the worst Safeway out there.

Why does this Safeway allow the checkout lines to get so long? There are 3 – 4 unused registers. Get more people on the empty registers so we don’t have to wait in line to checkout for so long.

I would give this store zero stars if I could. They never have more than 2 cashiers working even though there’s 7 registers. Prices are almost never the same as advertised. I’m constantly being charged more than the price on the shelf. I hate this store so much. As I type this I’ve been waiting 10 minutes to pay for 10 items. Ridiculous. This store is a joke.

They need to hire more checkers. This store has ridiculously long lines. There are no self checkout registers.

This store never has everything in stock. Always out of something you need. The store needs to expand add more cashiers and clean up.
I choose to drive out of the way and into kenmore for that location when needed.

I have shopped the Shoreline, Washington Safeway store for years and until recently the service has been okay, not great, but okay. Over the last two months the service in the deli has been beyond bad. Not only do the deli workers not speak english they don’t even know the difference between the different weights. Ex: I asked for ¾ of a pound and repeated it three times. She gave me a half a pound, I asked again and she gave me a whole pound. I would have walked away but I had already waited nearly ten minutes because she couldn’t find the right meat and had to walk to the front of the counter for me to point out what I wanted after going through all the meat behind the counter and then she couldn’t find the code to enter into the scale for the price. Ten minutes for one easy section of ¾ of a pound of turkey.
I normally don’t complain but this has happened twice a week to me for over a month now, eight times. Not to mention on average you wait fifteen minutes just to get helped because of the lack of workers to customers. These workers need more training because their incompetence is off the charts. I understand customer service and the stress that goes with it, but I can tell you these workers are ruining your business and making people walk away (three people walked away from the deli just tonight while she was helping me). You need to make sure your workers are trained, competent and able to communicate with your customers in an efficient and timely manner.
My visit to your store was at the peak of dinner hour at 6pm on October 31, 2015
I am only giving your store one more chance before you lose my family as customers and on average we spend $ 1400 on groceries and $ 350 on gas every month. I know loosing one customer is probably not a big deal to you but if I feel this way you can count on that there are hundreds more that feel the same that won’t say anything, they will just quit shopping with you.

Hidden in the back is a nice little pharmacy that was perfect to go to for a flu shot. No line, no hassle, they took my insurance and I was in and out in less than 10 minutes. I really appreciate that convenience as well as the fact that their gas pumps are really easy to navigate around. As others have stated, I’ve been to other, bigger stores of the same brand but overall, this one has been good and I always enjoy it that most of the time the clerks at this store actually smile.

I don’t usually go by this store but was in the area and needed to pick up groceries anyways. I purchased a sweet n sour chicken at the deli, brought my groceries and headed home. I went to eat my chicken and there was no sauce just breaded chicken. When I called the manager I was told I could drive the 20 mins back to pick some up. I asked if I was suppose to request the sauce and was told yes since some people don’t like it. Why would I think to order sauce when I ordered sweet n sour chicken. I wouldn’t go back.

3.0 /​5.0: :: June 6 2015 1:00pm: : :
— Just an okay Safeway.
— Was surprised that there was no self checkouts, as use to Safeway’s in my area having them.
— Customer service was alright.
— There was a Starbucks in store, which is always nice.
— Bathroom was in a weird place, as it was in an employee feel area.

Not one of the best Safeway locations, but adequate. I do love their wine deals, however the Pinot Noir selection varies too often across stores.

How can you mess up a breakfast burrito? Well slaveway managed to do it. Holy hell that was horrible! Ugh…

Always slow at the registers never enough people working. I will avoid this store as much as possible to drive further away for quicker lines friendlier staff and better bakeries and meat departments. This store needs an overhaul

The grocery delivery app for iPad is excellent. Plus my cumulative experience shopping at the store has greatly improved. You should definitely try the hot soup if it’s available at your location.

This location is the closest to where I live now so it has become my default grocery store and place to pick up quick snacks on the way home from wherever. It’s a pretty standard layout compared to other Safeway stores although it definitely feels smaller. Either way, they have everything I need and organized in a way that is familiar and easy to find. Service in the deli area and checkout lanes has been good during all of my visits here.

Typical grocery store, for the most part. Nothing of note as far as food availability/​selection/​freshness. It’s pretty much exactly like the Safeway I used to go to in Renton when I lived there and the Safeway in Pinehurst when I went to UW a few years ago.
It’s missing a couple amenities that other Safeways have had (no Jamba Juice stand or sushi bar… I think there’s a Starbucks?), which isn’t a big deal since I never would frequent those counters anyway. But if you like having several little bonuses at your grocery store, you will need to look elsewhere.
So how does one judge and review a Safeway? I choose to focus primarily on the ease of use. That is to say, how long do I have to wait in order to get my groceries? If I only need to pick up a couple things how long does it take?
Unfortunately, the answer to both those questions is «way too long». They do not have a self checkout and they usually only have one or two checkers up front despite having lines spilling into the aisles.
So if you’re trying to quickly get in and out with 1 or 2 items, you’re going to have to wait in line with Chatty Cathy and Flatulent Freddy who are stocking up for nuclear winter with a $ 500+ grocery bill. There’s always a couple.
They do have 2 express lanes (15 items or less). Sadly, even if there is a checker manning one of them, the line is always so long that it doesn’t really save you any time.
I do like a couple things about this store:
1. They have a gas station where you can get discounted gas for your loyal Safeway patronage.
2. Marypat. She’s an older checker and she kicks ass. She is well aware of the problems with the waiting time here and she moves faster than I’ve ever seen any other checker move in order to mitigate this as much as possible. And she always calls her customers «dear» or «honey». So friendly. I love her.
I think if they don’t fix the wait times, I’m going to start taking my grocery patronage elsewhere.

I go to to this Safeway fairly often on my way home.
Really it’s just meh. I like getting gas at the gas station right there and running in to get a few items but I would not say I’m a fan of this store.
People drive like maniacs in the parking lot so be careful.
My main complaint is the Just For U Program.
At least ¹⁄₃ times I have an offer loaded on my card it doesn’t ring up correctly. Because the JFU discounts ring up at the end of the monitor when you’re looking at the checker ring things up it’s really hard to tell whether the appropriate discount was applied. Many times I have to go back to the customer service counter to get refunded the price difference because I can see on my receipt that the price was wrong but cannot see the error as the items are being rung up.
Just this week the steaks I bought didn’t ring up correctly. Good thing I checked my receipt. I went back and was refunded $ 7. That’s significant! That wasn’t even a JFU discount. It was a club card discount so this is a whole separate issue.

Another perfect one-​stop shopping center, complete with a bank and a Starbucks. I shop here and at the Kenmore location, and not at the other ones, because they give you plastic bags to hold your groceries in. I’m not naïve enough to believe that plastic bags are the reason for global warming or otherwise destroying the planet, because people that say that are uneducated and solipsistic. I know better. This Safeway has everything I need, especially the Refreshe brand soda that is ¹⁄₃ the cost of Pepsi or Coke and tastes every bit as good or better. Close to home and not much else to say, except that I do like this one the best.

The Slowest Check Out Service Ever! I have lived in Shoreline for six months now and evertime I go there, morning, noon, evening, it does not matter, the check out lines are unreal! The employees are ok, but man is it SLOW, I’ve never reviewed a grocery store, but I just had to for this one. I have shopped at probably 6 or more Safeways in the Seattle area and a dozen other grocery stores and I am just dumb founded how horrible this one is!
P. S. the gas station is very nice as stated by others on Unilocal