To start off two of the employees are doing their best so I do feel sympathy. My problem though is that there are up to 12 – 14 registers and only two are open when the line is beginning to wrap around the store with 15 plus people. I waited almost 20 minutes on the line to check out for one shirt because one of the registers were down. Now while the register people are doing their best I did notice that there were employees walking around the store yet there were none willing to assist with the registers meanwhile customers are complaining that the line is too long. Why should a department store with thousands of feet be supplied with the same manpower as a local 7 – 11 on the registers? I think this was bad management and I left the store angry. Props to the two on the register doing their best. To everyone else yell at your management otherwise this store will not last. I could of went to Macys for a fraction of the time and I would of been willing to pay the higher price for a shirt.
Suzan L.
Tu valoración: 3 Moriches, NY
Not the worst Kohl’s. Not the best. Employees always seem rushed and irritated. The store is laid out a little oddly. Parking is a hassle.