The UPS Store

I am so lucky this is my neighborhood UPS store! They’re professional, polite, efficient, and trustworthy! As a businessperson, I appreciate the service they provide and the manner in which they do so.

I needed to deposit a money order into my USAA checking account. Parking was easy and was served as soon as I walked in the door. Quick and easy. I’ll use this location from now on when I need to deposit to my account.

I came in less than an hour before closing with a huge shipping job (7 pieces of art, all different sizes and all going to varying locations). Mark took exceptional care of me! He quickly took care of checking each piece in and assigning the right packaging for each. I really appreciated his fantastic, can-​do attitude. Will absolutely be back, this store is awesome!

I have my mail box here and i gotta say the staff is great. They quickly take care of me every time and remember me since I do visit often. It gets cramped quick because there’s a ton of packages and it’s an excellent location for people. Still a great store.

Always a very friendly, helpful staff that handles everything quickly!

They did a great job! I was jut dropping of a return package. Girl was nice and package was processed on the spot! No issues great place. Cheers!

These guys handle everything — mail, packages and notarizing so helpful to have in the ‘hood

What amazing service! Great staff (everyone was so friendly) they helped me very fast! I love the service I got and will defiantly come back because of that.

Parking in the back is so nice. The people that work here are so very helpful. The woman that was helping me had me in and out before I could even get her name.

They «lost» my package (a Christmas present). According to corporate it never left the store. When I called after Christmas I was told they were really busy and it may take a week to locate. Seriously? Mistakes happen so I didn’t make a big deal about it, even though it really affected our Christmas. I was also told I’d be getting a refund. A week later my husband went in to the store to check up and no trace had even been put on the package. We were told to wait another week. Again, we chose to be patient and reasonable. Well, one week later I still have no information and no refund. When I called I got the exact same runaround. As nice as all the employees have been I can’t stomach them telling me «sorry, we’ve been really busy» as any kind of excuse for this. I’ve not even been able to speak to a manager! So much for trying to be nice! Apparently it’s not done me any good. All I can assume is that someone stole my package and the store is also stealing the money I paid to ship it. What else can I think at this point? Never EVER go here. Just shameful.

I am a new customer and here is my feedback as of my 1^st visit:
The staff is friendly, the prices are ok, the downfall is the store is small and they only ship UPS & USPS…
I would like to have the option to shop the competition!!!
I trust UPS but more choices is always better!
The parking is bad

I’ve used this location several times and every time the customer service has been great! Josue has been the rep I’ve interacted with and he is so nice and helpful. I had to ship a lot of fragile equipment and he helped me properly pack and secure my belongings. He definitely went above and beyond. I’ll definitely continue to give them my business.

Excellent customer service. I came in when someone was moving via ups, yeah I guess people do that. It was really busy with that and while the truck came to pick up all the packages from the day.
I was still greeted when I walked in, and given an explanation and that it would take an extra couple of mins.
The package shipping industry is competitive, I chose these guys because they give great customer service, not only because they were also the most affordable.
Ive been using this branch for a while, and I always feel like they are doing a great job. Make me feel good as a customer for using them, how often can you say that?

I don’t write many reviews, but this UPS store is so great! Every single time I have come in the person behind the counter was awesome. I’ve been helped there now by three different people — two males and one female — and each of them were exceptionally kind, helpful and patient. What a difference from post office experiences. LOL! Thank you UPS for hiring such amazing people. It truly makes all the difference. :)

No lines. Free parking in rear alley. Very friendly and helpful staff! Easy Notary Service

Great customer service. (Mark is awesome.) Bring in an item to send to a friend, and they handle the rest. Easy! And, they always have a notary public available. (Not giving it 5 stars because I haven’t used the PO box service yet.)

This is the place to use when shipping!!! I showed up this morning with two, huge, boxes that needed to make it back to Amazon by the 11^th. Josue greeted me and asked if I needed any help. He just called to tell me that he noticed there was a problem with my boxes and offered to unpack them and repack them into one box, including shipping materials for free. At the end, he only charged me for the box but his initiative and customer service really saved me on this one. I will always use this location for all my shipping needs from this point on. Thanks to Josue for this one!!!

The owner actually called me and was appalled at what happened. He refunded me ALL of the money in a timely fashion. So, I applaud him for being a stand-​up guy and taking care of his customers.