Linage Dermatology Institute

I met Dr. Lin for the first time. His staff were wonderful. I found Dr. Lin very friendly and down to earth. I had a solid feeling about him and will definitely come again when I need his assistance.

I came to Lineage Dermatology initially in 2013.
I bought Groupon special, for Fractional laser… and didn’t expect very much.
I had the treatment done by Dr. Jennifer Lin. The treatment was really beneficial for my skin, and she was awesome, so I kept coming approx. every 6 months.
She is a wonderful doctor, genuinely caring and knowledgeable, simply to say, one very nice human being.
Warmly recommended :)!

I was a former patient and wanted to obtain a copy of my medical records since I no longer live in state. I left a voicemail and my call was not returned. I called to follow up and was hung up on. Third try, I was told they charge $ 15-​$ 25 per record. No thanks.
They are all about money and don’t care about their patients. Always trying to up sell their crappy skin products line. If you visit them, you will see.

I went for facial at Linage and their Esthetician (Leny) is amazing, I love her she’s so professional and knowlegeable regarding skin care. I surely would recommend Linage to people who wants to be beautiful.

Anyone who has ever dealt with a skin issue knows how frustrating and embarassing it can be. All you want is a doctor who knows what they are doing and can give you some hope and a plan. Which is why you should NEVER EVER go to see Dr. Michael Lin. I suffered from facial discoloration from a product I used which had a negative effect on my skin. When I went to see Dr. Lin, I was hopeful and excited that I would finally get the care I needed for my skin. This man barely looked at my skin. Asked me very little questions. Told me that it would probably never heal and then gave me an over priced prescription for something he NEVER took the time or gathered the information to diagnose. That happened in less than two minutes. I was devestated. His products did not work. He is by far the worst doctor I have ever come in contact with. Thank God I found another dermatologist who took the time to truly examine my skin and give me a plan and a prescription that is WORKING. Two weeks in and there is a dramatic visible difference. Skin and self esteem are too intregal in your life to waste time being dismissed and ill treated by this man. Lets just say I took one for the team. Do not waste your precious time and money with Dr. Lin. Good luck! Keep looking and like me you will find a dermatologist who cares, who takes the time and who CURES.

Dr. Lin was very accommodating and easy-​going. From the call center to the receptionists to the medical assistants, all the staff were so nice. The customer service is really there. I got in within the timeframe I needed and the office staff offered to have me come in for my dressing changes anytime I needed. Linda the nurse practitioner did a curbside consultation for me and was very thorough and pleasant. Thus far I couldn’t be happier.

Lindy Elbert is awesome. She is knowledgeable, professional and incredibly helpful. She took her time to explain all of my options and made sure she understood my needs before making any suggestions.
I am so pleased that I was able to have her help me and I appreciate the incredibly helpful advice she gave me.

Dr Lin is sincerely the best dermatologist I’ve ever had. He is very courteous and always have time for his patients.
I’ve started coming to him when I had a really bad acne that comes seasonal on my back 2 years ago. I already visited one dermatologist before and was never really resolved. When I started coming to him, he was very to the point and knows exactly what I needed. Right after I started the regimen he gave me with great antibiotic, my acne was stopped. I also came over one time just for treatment on my back with his Registered nurse, Sharmaine, who was also just wonderful. I had to ask Sharmaine if I could see Dr Lin that day just for a quick check up. Though I was not on the appointment list, right after my treatment, Dr Lin immediately gave his time and I was able to have an appointment with him. He even took his time and gave me some treatment.
I’ve never experienced any doctor who would go beyond his duty and graciously treat you despite his busy schedule. He is one awesome dermatologist and really would recommend with my friends. He is definitely a genius in his field.

Dr. Lin and his staff were wonderful. I was seen right on time. Dr. Lin did a full body exam, listened to my extensive list of questions, and responded to each one! He explained what he was going to do to treat each or not and why.
I felt comfortable and appreciated as a patient.
I found my dermatologist for life!
HIGHLY RECOMMENDED

Probably the least helpful doctor I have ever been to in my life. He didn’t listen to anything I said, and didn’t even get up off his chair to examine my rash. He could offer no form of «treatment» besides a strong steroid cream, which I said from the beginning I did not want to do because it is a mask for the problem and not a treatment. I could write more, but I already wasted too much time at the appointment. Save yourself some time and frustration and find a doctor who listens and does more than just sit there.

My visit at Linage was very pleasant. The office was clean and the staffs are friendly. Dr Lin was very patient with me as I had many questions about my dark spots, molds and scarring. Would highly recommend this office for anyone with similar concerns as me!

At first, I was very skeptical about this place because of the bad reviews. The first time I went for a Matrix (CO2) laser treatment for my face Dr. Lin was very nice and informed me how the laser worked. I told him I saw him on The Kardashians and he laughed. I have to say that the star of this place is Sharmagne (RN). She is super nice, answers all questions, knows what she is doing, and cares about the patients. Dr. Lin if you are reading this give her a raise! I got a total of 4 laser treatments and my skin has never look better. Because I will be starting grad school this fall I’m on a budget and I can only afford the laser treatments with a Groupon, but I am always treated liked like a star.
I have visited the Beverly Hills and the Sherman Oaks office and I have to say the BH office is way nicer. The Sherman Oaks office has better parking (next to the building) and there is usually no waiting.

HORRIBLE! Made an appointment for myself and my elderly mother for a fun girl’s day using a Groupon they had. They called me last night to confirm. We get there and they have a TINY parking lot and there were no spaces, so we had to go someplace else to park. We go in and the receptionist was really snooty, but not mean to begin with — that changed quickly. She was looking up our appointments until she saw me pull the Groupon out of my purse. As soon as she realized we had Groupons she stopped looking on her computer, said they didn’t have appointments for us, couldn’t fit us in, and to contact Groupon for a refund. I will never go back and I will warn every woman I know to never go there. It took us almost an hour to get down there just to find out they they didn’t want «our kind» in there (I guess «Groupon-​user» is a dirty word to them). Please don’t put yourself through the humiliation! Worst experience I’ve ever had using a Groupon and it’s disgusting.

I came to see Melissa in August of 2012 for a TCA Cross for ice-​pick acne scars. She seemed very nice and answered all my questions before I agreed to go ahead and get this procedure done. I’ve had a TCA Cross done once before with a dermatologist and all went well, but decided to get it done here because it was slightly cheaper. As she was doing it, it didn’t feel the same as my previous derm applied the TCA. He got a toothpick and stuck it deep within the ice-​pick. When she did it, it seemed like she was applying nail polish on my face. But I figured she knew what she was doing. That was a BIG mistake.
After about a week when the scabs fell off, about 40% of the scars got MUCH worse. They became wider and deeper. Five of them went from being tiny ice-​picks to boxcar scars. I was LIVID! I called and scheduled to see her and she did not take any of the blame. She tried to use her gypsy logic and convince me that the whole point of getting a TCA Cross was to turn ice-​pick into boxcar scars (which is ABSOLUTE BS). She also tried to sell me other procedures like fillers, and punch grafts! It took 3 months for my skin to heal. I went to see my dermatologist and he basically said, «You got burnt.».
Now it’s January and I had to see a surgeon to get them excised to correct the mess this incompetent assistant made. Over 4K to get it fixed.
I can’t comment on any other type of procedures they do here, but DO NOT get a TCA Cross done here. Go see a proper Dermatologist or better yet a plastic surgeon.

My problem with this place is that EVERY time I come, they are so disrespectful of patients’ time. My appointment was at 10:45 and they don’t see me until 11:30. 45 minutes waiting?! That’s not necessary. Then the doctor comes in, sees me for less than 5 minutes, and I’m done. I have been here 3 times, thinking maybe that was a one time thing, but last time I waited an HOUR before I saw anyone. And they don’t even validate, so I had to return to my car TWICE to add change to the meter. I understand they are busy, but so am I. I have to take time off of work to come; it’s not as if I have my whole day aside for them. One time I even went out to say something. It’s so disrespectful.

I really hate Groupon — 9 times out of 10 I find that businesses offer groupons because they are incompetent in their respective fields — my experience at Linage was the 1 out of 10 that was great — the reason I continue to patron Groupon.
I had a facial with Caroline at the Sherman Oaks location. She was competent at what she did, and gave me great advice on skincare regimens and makeup. I immediately bought 2 more with her for the future. I highly recommend going to her for a facial — she’s wonderful. Additionally the staff was very accomodating in fitting me into the schedule. Great place.

I’ve been going to Melissa at Linage for years. I have referred everyone in my family to her because she is so amazing. She makes my skin look flawless! Not only is she a master of her profession but she is one of the sweetest people I know. I wouldn’t trust anyone else with my dermatological issues! If she ever stops working I’m screwed!!! lol

I have been going to Dr. Lin and his physician’s assistants for about 7 years. At first I was there for traditional dermatological issues (he caught my basal cell skin cancer, as well as treating me for psoriasis and rosacea), but over the years I have also gone there for cosmetic procedures as well (spider vein removal and botox).
While Dr. Lin is a phenomenal doctor, he is often booked, so I usually see Melissa, his PA. She is amazingly talented and knowledgeable, as well as an incredibly friendly and sweet person. She understands things about the procedures she does that I feel many doctor’s lack. I would, and have, recommend her to many of my friends.
BTW, when I wanted to get spider vein removal on my feet she advised me not to do so because it wasn’t safe… and I listened. Pay attention to the advice of trained medical staff, and don’t complain if you ignore them and it doesn’t go well.

I came here after buying a livingsocial deal for 3 chemical peels. The staff was very nice & helpful, they even printed my livingsocial voucher for me. Caroline was the one that did my chemical peel, she was very sweet & knowledgable & did a great job! My face looked better right away.

I’ve been to my share of dermatologists over the years to wage an ongoing battle with acne from Beverly Hills to the West Valley and Dr. Michael Lin’s office is a standout. The office staff is friendly, professional and efficient. Love the confirmation of appointments via text messages and the follow-​up calls after procedures to answer any questions.
Dr. Lin recommended regular chemical peels to combat my adult acne in addition to topical medications and it was the extra step that has made the difference in my skin. Caroline is an amazing aesthetician and has a friendly, knowledgeable manner that takes your mind off any discomfort. Another huge plus for me is that they offer Saturday appointments — as a busy mom, this is major.