Cozy Toes Nail Spa

Horrible, unprofessional and smelly. Made an appointment for a child’s manicure and a grown up pedicure. Walked in right at our appointment time and they had no record of us and couldn’t take us ‘for a while’. The chemical smell was overpowering (the first thing the 9 year old said was how stinky the place was). We left. Thanks for ruining a little girl’s first manicure. And props to Green Nail for treating us well.

This was my first time here and let me say I liked it! I got a gel service and it lasted for more than they said (A Whole Month) I am very happy with the service and quality. I will go back!

Poor Cozy Toes. it’s really gone downhill over the last few years. I don’t live far from here, and used to walk for my mani/pedi’s. Over the last year, they lost half their staff, and along with the staff, went the customer service. Unprofessional, and the staff that’s left are often confused as to who is working on who, and keep the clients waiting. Such a disappointment.

Horrible. Horrible! Management nickel and dimed us and had no sense of customer service. The salon feels dirty and like they haven’t updated it in a while.
I will not be going back.

I went here and saw dead bugs on the floor. They also made me wait for hours even though I had an appointment. The manicure pedicure looked terrible and chipped the next day. Never go here

Came here once for a manicure and was disappointed. They did an average job on my nails. Felt the paint could have been closer to my cuticles and the paint was layered on too thick! Of course it smeared by the end of the day. Definitely felt over charged for this service.

Made a Unilocal account just to rate this place.
I was driving by and decided I would call in to make an appointment. The receptionist (who I think is the owner) told me that in a hour they would be less busy. I drove around until it was time. I get there and there is no one at the front desk. It takes about 10 minutes for anyone to say a single thing. I should have left then.
I sit down and a woman greets me and begins to do my nails. Let me just say, she had no idea what she was doing. My manicure is horrible. My nails are uneven, she couldn’t apply polish. She knew she did a bad job because at the end she asked me if I liked it and when I didn’t respond she sort of giggled and said «no, right?»
The manicure also does not come with a massage. She had to ask me if I wanted one, which I assumed would be an additional charge.
Bad experience, never again. I am home now refiling my nails.
I suggest they get people with actual nail certification in the place.

I went here the other day with to get my nails done looking for a new place to get my nails done. I usually pay before so don’t have to get my card and ruin my nails. The lady who was doing my nails offered to put glitter on my nails and I accepted. The owner out of no where ran my credit card and charge me 6 dollars to literally add shimmer on two nails. The owner tried to explain it to me and I told her off. Never coming here again, also it wasn’t about the money it’s the fact she got my card and charged it with out my permission didn’t mention any other fees. One more thing the nail polish was the employees nail polish and I bring my own nail polish as well.

Had a manicure/​pedicure by an older Asian gentleman. Very nice guy, knew what he was doing. Polish looks great. What I didn’t like was how what appeared to be the woman owner/​manager constantly checking on him and talking down to him. I won’t go back there because of this. Employees need to be
Treated with respect

Clean, peaceful atmosphere.
As someone with EXTREMELY ticklish feet I was very pleased by how the person doing my pedicure (Ricky) responded to this and gave me a GREAt massage and callus treatment. At most places, they will usually give up once I start squirming… So I will definitely come back!

This place has become a disappointment. I used to come here because it seemed cleaner and I got better service. Not so much. The woman doing my manicure blew (with her mouth!) on my nails to dry them, and seemed surprised when I was disgusted. I explained that blowing on me was a violation of health codes, but I don’t think that her English was good enough to understand me. Then, while applying polish she scratched her nose, and without thought reached down to continue my manicure. I asked her to go wash her hands.
On top of that, worst manicure ever. Polish was chipped on most of my nails less than 24 hours later.
I mentioned the above hygiene issues to the woman who was running the register (owner? Not sure who she is) and all she said was «sorry», no offer to do better, no refund.
I used Cozy Toes because I thought they were classier and cleaner than the other salons on the block. Forget it, they are no better, in fact probably worse.

I will be finding a new spot. I used to go here regularly and after yesterday, I will not. I went around 4 PM for a mani/​pedi and was excited to wind down and relax after the weekend. I sat down in the chair and about 10 minutes later more people started coming in. Instead of letting the other people know they were short staffed and it would be awhile, they turned to me and basically said I would be getting the basic mani/​pedi and started slapping the nail polish on all the rest of us to get all the clients in and out the door. Terrible customer service on their part. I felt rushed and unwelcome. The only reason I finished the mani/​pedi was because I was already halfway through my pedi and didn’t have time in the evening to paint my own nails at home. Poor business ethics and terrible customer service.

This place sucks!

My friend recommended Cozy Toes place 2 years ago. I couldn’t believe what she was telling me until I saw it my self. I decided to have the deluxe mani/​pedi. I enjoyed the massage, foot mask, paraffin treatment, and etc. During my service I noticed that they sanitize the spa after every single client. As soon as you walk in you can feel how clean this place is. And the towels were so clean like no other place I’ve been to. I also really enjoyed the sparkling hot towel wrap. Because my friend was telling me a lot of good things about Cozy Toes I was really curious how they operate the business, after I had my deluxe mani/​pedi I felt really good and relaxed, I definitely recommend all my friends and families. I also made my next appointment to have a gel mani/​pedi with design because there designs are beautiful.
I recommend everybody to come here, and I can’t seem to find any better place then Cozy Toes

$ 25 bux for a pedicure only???
What planet are these people living on? Not gels just regular plain old pedicure with solid regular polish. And No paraffin becuase i asked and she said it was $ 15! I’ve been to some fancy nail places and they charge $ 12! I guess I should’ve asked the cost of the pedi too but i assumed it was going to be in the usual range. I was told the wait was 10 min. I was seated 15 min later and waited with my feet shrivelling to a prune for another 25 min until someone was available. The lady started on my feet and then was called back to the customer she finished to put her flip flops on. What??? Why can’t she just help out?
It’s not directly related to me and my service but to give you an idea of the type of estalishment… the owner was on the phone when i walked and she was rolling her eyes while answering questions. C’mon, if it’s such a bother, close up and go home. What a joke. Never again.

Terrible service and awful pedicure. The guy doing my nails forgot to do half the treatment and when I asked about it nicely he was rude — I will never come back

In a bind again, trying this place one last and forever time again. You know its gonna be a crappy manicure when the nail tech won’t use cuticle remover and you have asked him to. Really. I have been getting my nails done since the beginning of time and I need cuticle remover. Almost, just almost got up and left. Now I have a haggered, picked at manicure and will have to spend another $ 20 to get it fixed. Thanks for nothing. It looks like squirrels have been chomping in my fingers. Done.

I had a great experience. Very nice staff. I left happy and feel bad that there are so many bad reviews here on Unilocal.It really does seem suspicious.

Very disappointment! First time when I came here I had a good experience. Second time not so much :(I was the only client in the salon, and my manicurist wasn’t attentive at all, felt like my nail
polish for my manicure was slapped on, I had to ask her three times to fix the nail! She was too busy on her phone, felt like I was interrupting her. The front desk girl was sweet and apologizing but I don’t think I will be back :(My manicure chipped the very next day :(

Edited 10÷15÷13
I’m still seeking my perfect job since my boss was laid off by the rodent in 2011 and of course it trickles down. I wanted to have fun nails for an entertainment interview. OK I probably went overboard with them — long and pointy round painted a lovely conservative baby pink. The things looked real. This is the first time I have ever had acrylics look real. The artist (not technician but artist) was David. Not only were they gorgeous but they lasted 5 weeks — sure there was a gap but they did not fall off. I didn’t get them refilled because I realized that with my current paltry paycheck, I couldn’t maintain them but if The Rodent or anyone similar decides to take me back, I will be getting claws put in regularly.
PS: Still no gold chain guy.
Original review 7÷5÷2008
I didn’t see anyone with gold chains or anyone who looked like they were on meth. There was a guy behind the desk. I assumed he was the owner. He spoke English. I was thrilled. The nail technicians were nice. The spoke accented English and there was none of the chattering in a foreign language that goes on in most salons. I bring this up because I find it disconcerting and am glad to find a place that doesn’t have that.
There is a parking lot on the side which was almost full on a Saturday afternoon. There is also street parking if needed.
The salon itself is nice and clean. The have a great color selection of Essie and OPI polishes arranged by brand and color. That was a nice touch. They have a good selection of magazines: gossip, beauty and surprisingly Time.
My hands and feet were much more horrid than usual. I have been working 12+ hour days and have not had a pedicure in months and I have just removed acrylic nails. I did not get the name of the young woman who did my nails. She was nice and very through. She did a good job and my hands and feet now look human. She DID offer me the callus remover but she made a point to mention it was $ 9 extra. I went in prepared to spend about $ 70 and ended up spending about $ 50 including the tip which was a nice surprise.