Best Western Plus Carriage Inn

Great customer service, clean rooms, plenty of free coffee and tea in the lobby and close to the freeway. Also has very compeditive rates for the area. All my stays there have been positive!

Loud, loud, loud. Traffic noise was unbelievably loud. Traffic in the morning was a nightmare and you can only make a right out of the parking lot. Very inconvenient!!! The fridge in my room didn’t work and I was woken up in the middle of the night by CHP arresting someone in the parking lot in front of my room. The place is shady motel located in a shady neighborhood and is trying to be something more than what it really is.
I would never stay here again. They have nerve charging the prices that they do. This is a 75 dollar a night place at best.

This is a great place to spend a week. The rooms are immaculate. Each room has a personal safe to store your valuables. The personalized attention from the front desk and the service personnel is amazing. The biggest bonus is:
You pay the exact same price for room service from Dennys as if you were sitting in the restaurant! NO MARK-​UP.

Great LA hotel for the price. Close to everything. Upgraded recently. Nice, clean and modern inside the rooms. Front desk helpful and polite. Hotel completely sold out every night so make reservations early.

Solid reasonably priced hotel. It’s in a part of town that’s seen better days but the property is clean and well landscaped. Other than being a bit old the rooms are clean and the beds are comfortable. As others have said, the parking is tight if you arrive late.

blatant prostitution going on at this hotel – we even saw the pimp come to collect his cut in the morning. Lots of other sketchy types such as the crazy man at the attached Denny’s who broke the restaurant window and kept yelling at his girlfriend (possibly now ex-​gf?) that he was «sorry about Glenda.» I think the only winner in this scenario was Glenda.
Room was clean, and the coffee in the lobby was very good. The good coffee bumped my rating up from 1 to 2 stars.
Great place to turn a few tricks.

The rooms are very nice super comfortable with all the amenities. I enjoyed staying here. Pool and hot tub. Dennys in parking lot. Right off the 405. The only bad thing is the parking lot is always pretty full and it’s right off the «blade» …

Rooms are clean and looks good: modern décor. Neighborhood is a little sketchy but the parking is secure. JD at the front desk is very friendly. He gave us a restaurant suggestion. We chose to order pizza.

Do not stay here
To get right to it
I’ve stayed here before and had a peaceful sleep. The Denny’s is very convenient.
Now my last visit here was just this past weekend, I am completely disgusted. BED BUGS!!!
I have countless bed bug bites. Legs, face, hands, arms, neck, and back. Mid summer and i have to be wearing longsleeves. I am extremely paranoid now and I will never stay here again.
Do not stay here

Stayed here for 9 days in June/​July.
Good location in Sherman Oaks. Near 405 and 101, but just far enough to be out of earshot and on/​off traffic.
Clean and relatively updated rooms with good customer service.
Parking can be tricky if you arrive late at night.
Oh, and the pillows and I did not get along, but that’s probably just me…

Clean rooms, Good customer service and great rates to AAA members, however, as the sun begins to set a lot of suspicious activity seems to take place. A lot of sketchy people walking in and out of rooms and hanging around the hotel. It is fairly noisy because it sits on a busy street, but If you just need a quick place to lye your head it’s a decent buy, but I wouldn’t recommend for extended stays. I just always felt I had to be extra alert of my surroundings.

There aren’t a lot of decent options in this neighborhood that are affordable, which is why we came here. While the rooms are clean, we encountered several issues. Here’s the bad news:
1. Lobby is overly perfumed
2. Clerk neglected to give me back my credit card before I left the lobby.
2. TV reception seems uniformly bad in all the rooms
3. Bathroom door was broken … could barely close/​open it at (pocket door was off the tracks), looked like it’d been broken a long time, and couldn’t close all the way
4. Upon moving to a different room, we discovered the faucet in the shower was broken.
Now the (sort of) good news:
1. The clerk called within minutes of my check in to let me know my card was there. He didn’t offer to bring it to me during that call, but when I called him back to ask him to bring it to my room, he did;
2. When we complained about the poor TV reception, a clerk offered to come to the room to try to adjust it. He couldn’t, but when he was there and we mentioned the broken door and incredibly loud street noise, he offered to give us a different room for our second night, as well as a discount
3. When we discovered the broken faucet in the 2^nd room on the 2^nd morning, they had a maintenance guy there immediately who fixed it on the spot
4. They were also helpful in retrieving my husband’s contoured pillow which he’d forgotten to take out of the first room in the morning as we switched rooms.
It’s clear they strive for good customer service, but equally clear that they are understaffed and try to cut corners, especially on room repairs and TVs.

This is our third visit here and we’ve never been disappointed. The location is convenient, it’s just minutes away from Universal Studio and Six Flags. Rooms are clean, convenient parking, laundry and exercise room available and the rates are affordable.

This place is a solid three stars for its friendly service and cute landscape. It smacks of nostalgia and reminded me of something out of the Brady Bunch without Marsha’s broken nose or Greg’s evil tiki idol. They even have a Denny’s connected to the hotel, so that you’re conveniently ensconced in the kitsch of the sixties.
I might have gone a little higher, but the barroom could have been slightly higher and contained complementary shampoo. Also, the AC took a long time to cool the room down, but this was primarily due to the position of the unit, at the end of all, than anything else.
Still, this is a solid hotel option, and I would stay here again the next time I am in the area.

The location is perfect (close to the freeway & near restaurants & shopping). The one thing that I hated about this place was the smoking which I know that they can’t control. Almost every single morning that I stayed here I smelled cigarette smoke. YUCK! They even post a warning stating that there is a $ 250 clean up charge for smoking in the room. The rooms were clean & ok by my standards. The fridge was dorm room size. Wi-​fi was a bit unreliable. It was always touch & go at times.

I’m not very impressed. The appearance is nice, front desk was spotless and the room was clean and modern. Wasn’t to happy about the $ 5 extra for the microwave.
But it really rubbed me the wrong way when the front desk wrote the wrong room number on my key cards. I lugged all my stuff up to the 2^nd floor up the stairs to find that someone was already occupying the room. Went back down to get the right room number and found that the TV wasn’t working at all in the room I was given. I’m not sure if it’s a «clean remotes» connection issue or best western is too cheap to dish out for television services. Took the maintenance a little but they got the TV up and running again. Still not something to deal with when checking in.
I’m not pay for a room I can’t get into or broken amenities. The place is just a aesthetic shell of a hotel.

Our room was on the second floor deck, facing the front desk area across the lot. The room was clean and comfortable (Beautiful large flowers all around the property). I also was surprised that we couldn’t hear the traffic, since we were only one room in from the street. There’s a whole foods down a few blocks down (you have everything you need to keep food in your room), along with plenty of places to go out an eat. This hotel is in a great area, easily accessible.

Having lived in the Sherman Oaks area several years ago, I like to stay here when I come back to visit. I’m checking out today after a two night stay.
True, part of the hotel, is newer and completely different from the older part. I’ve stayed in both and would give the older part 2.5 stars and the new section 4 stars.
Overall, there is free wi-​fi, the parking lot is very well lit at night, and the Denny’s on site delivers to the room. The location is central and safe. There is a fridge in every room. Comfy bed, clean, ample towels. Never had anything stolen from my room, all the times I’ve stayed here (at least ten times over the years). Got my room for about half price on a discount site.
Would recommend, but just try to get a room in the new part.

2014 Unilocal 100 CHALLENGE — ¹⁸⁄₁₀₀
I haven’t actually stayed here, but I visited recently since a bunch of my friends were staying here for a night.
The location is both a blessing and a curse as it is located right near the ⁴⁰⁵⁄₁₀₁ intersection. Really easily accessible, but also inevitable traffic because these are two of the largest freeways in Los Angeles.
There are gas stations across the street, the Sherman Oaks Galleria mall is within walking distance in one direction, whereas a Target is in the other direction if you need anything.
The building has several different parking areas which was nice since I was just visiting my friends. The hallway was a little outdated… with large mirrors on the walls and old fashioned carpet. However, the rooms were really nice and pretty clean.
We stayed up pretty late and the hotel was extremely quiet after 9pm. We couldn’t hear anybody else making noise in the hotel, which was nice!
After staying at a few Best Westerns and seeing this one recently, I’ve decided that for the price, Best Western hotels are usually your best bet!

Los Angeles is a huge sprawling metropolis and with freeway jams of surreal nightmare quality at times, I try to stay near the attractions I’m planning to visit
On my recent trip to the States, I visited Universal Studios and Expedia threw up this Best Western as a reasonably priced option within 15 – 20 minutes drive (early morning on a weekend) of the park. It is conveniently located just off the junction of the 405 and 101 freeways in Sherman Oaks
It is a sprawling hotel and despite the huge car park, I got one of the last spaces. As I’m an Expedia Elite member, I got a free upgrade and free breakfast on the onsite Dennys
The room’s best feature was a huge comfy bed. The room wasn’t super luxurious but it was clean and fine for a night. I got a bit confused by the temperature control — the A/​C is actually located on the back wall
If you’re headed to attractions in the area, I would suggest this is a good option