ArcLight Sherman Oaks

Used to be spectacular. Staff used to be excited to see you. Now they’re all indifferent and awkward. Must be that these blasted smartphones are turning people into drones. Auditoriums are still good. This place definitely needs a 10-​year makeover though as it has lost its lustre.

I give up going to these theaters during weekday afternoons. Every other theater chain has bargin prices not arclight. They have lost me as a customer. Would you believe 14 bucks on a weekday afternoon I now go to the Laemmle theater in N Hollywood.

I used to think the arclight was somewhere you’d go if you wanted to experience an upscale Movie theatre. This might have worked on me if I was a teen, but as of now from what I’ve experienced anywhere else all they have to offer is the assigned seating.
Many other theaters are offering better seating at a better price. And other theaters that have a bar allow you to take your drink to your seat without having to reserve a special 21+ showing.
If you ask me, I’d go somewhere else for a better experience.
I hope they begin to remodel this place. To keep up with everyone else cause the experience alone isn’t too bad. Just not worth the money they are asking.

The ArcLight Theatre is more than a place to watch a movie; it is a place that watching a movie becomes an event. If you are looking for a movie theatre that provides high quality cinema and sound this is the place, but if you’re looking for a place where you can indulge in popcorn refills, this is not the place; beware.

My most recent experience was interesting. Arclight is supposed to be a slightly upscale movie experience, and my friends drove down from Santa Barbara to watch the new Star Wars movie with the deluxe sound system here.
We purchased our tickets early, so we were able to sit exactly where we wanted. We arrived early and had a leisurely cocktail before our show… and then sat down to realize that something had gone horribly wrong with the 3D.
They really did their best to fix it, but in the end were only able to lessen the distortion so that we could watch without the glasses. The Atmos sound did live up to the hype, however. Honestly, my husband and I both prefer movies without 3D simply because it gives us slight headaches, but my friends who had traveled were sorely disappointed.
After the movie, they did end up passing out free tickets to each patron coming out as a way of making up for it, which I thought was fair. And now after receiving 6 (we had also taken my son and brother), my husband and I are basically set for 3 date nights!

Showed up at 7:12pm on a Friday night to see The Hateful Eight in 70 mm, wouldn’t sell me a ticket for the 7pm show due to a 10 minute late rule.
Frustrating, yes, but not as frustrating as the guy selling tickets. No understanding or sympathy from this fella. all procedure.just remained looking down at his screen.
After working all week and rushing through traffic, I just wanted to scream in the lobby, scream at that big stupid scoreboard with the movie times… but instead, I took a breath, stuffed my anger and am now voicing outrage on the internets, trying to extinguish the big blackness I feel inside.

I went to see a movie on New Years Day and when all the shows were sold out the attendant selling ticket said, «You should have bought them online. You are never going to find a movie today at any theater.» As it turned out, we got excellent seats at the Winnetka 21 for a lower price.
Besides the surly ticket taker, the bar was disappointing. We ordered drinks only to discover that the bar has NO bar snacks of any kind. No pretzels or nuts or crackers or anything at all. So an 11.00 four ounce drink and no snacks. I am so done with Arclight Sherman Oaks.
Oh yes– and their popcorn is ALWAYS stale.

This is a great ArcLight location. Staff is on point with the movie schedule. The only hunch is the cleanliness. Sometimes the trash cans get backed up when it’s busy and they literally overflow with garbage. It’s surprising that this is an issue since there are always employees around.
I love ArcLights because you can select your seats and purchase tickets online and there’s no purchase fee. The popcorn here isn’t that fabulous though. maybe I’ve just had bad luck but I feel like the last few times I’ve got popcorn here it’s been cold. I personally prefer to have my popcorn warm or hot.
Parking is easy, there’s a private multi level lot. Validate your ticket at ArcLight and it will give you 3 free hours from the time you pulled into the lot. I recommend doing this before your movie starts. Overall a very clean and safe parking lot.

For sixteen dollars a ticket, you’d think they would clean up the theater. Saw star wars, and they failed to clean up the popcorn all over the floor in addition to the empty drinks still left unattended in the armchair holders. When confronted, they pointed out it was too late to do anything. I’ll go to a more competent arc light next time!
Daniel

Maybe it’s just because of the holidays but this place is so packed! I went here last night for a private movie screening for the Big Short with Brad Pitt director (LOVED it!). Concessions lines halfway through the theater. Good part is if you’re on the guest list for the screening then there’s free popcorn &free soda to the side and they’re lighting fast. Seats are kind of dirty and theater for the screening was relatively small.
Everyone’s preparing for the Oscars so most private screenings are some of the top movies because everyone is rallying for the Oscar vote. Lately I’ve been hanging out with new and old friends who are acclaimed screenwriters, producers and directors who I haven’t seen in like 10 years and ran into them at parties, so I’ve seen more movies than I can handle. I normally work with celebs and so this is a very nice change because hanging out with directors and producers are more the behind the scenes type people without that Hollywood hype and celebrity vibe I really dislike. You get to ask the directors, producers, editors, music guy questions about the movie after the screening. Variety magazine led the Q&A so it was really fun.
Each time someone hits me up for a date, they wanna watch a movie. Great news is that I get to see movies sometimes even before the screenings because the movies are sent to my friends first. Bad news. I’m like «omg. not another fu**ing movie!!!» Crazy thing is I previously watched maybe one movie a year. Today I’m going to the private screening for Star Wars (Yes I know it’s already out in theaters but the purpose of this screening is to gain Oscar votes). My friends are so dumbfounded when I tell them I’ve never ever watched Star Wars before. :/​Maybe it’s because I have «fashion friends» jk

Will never go again!
I got two tickets for a movie and my friend didn’t arrived so I ask for a refund on his ticket and they refused to do so.
Also the overall feeling in this place is very snobby place compare to AMC and Edwards cinema!

Just saw the movie «Spotlight».
Fabulous Acting and Awesome Writing…
A movie to definitely see and to become aware of the disturbing findings that were able to finally be told…

This place loses a star, because, unlike the newer Arclight in Culver City, they do not have an auditorium license and so alcoholic drinks are restricted to the bar area. Feels limited once you’ve experienced the other. Would love to see them step that up. Otherwise, standard Arclight. Quality on par.

This movie theater is so comfy and the screens are big. They are always open during late times for a random movie night. We came to watch the hunger games new movie 11÷22÷15. And it wasnt busy at all

This is one of my favorite movie theaters for a few reasons.
1. I love that is has assigned seating. When going to opening weekend of a movie, the lines at your average cinema can get absolutely ridiculous. Without assigned seating, one must show up at least 1 hour before the start time, but with assigned seating you can show up right when it starts.
2. There is always something featured on the wall. Usually the current blockbuster that is playing. For the last Harry Potter film, they had different HP posters from all around the world. For the final Hunger Games, it’s a beautiful scene of the main characters in action. I feel like it brings a nice aspect to the theater.
3. The staff is more knowledgeable than most that I’ve encountered at cinemas. It just feels like they care more.
The reason I’m giving them 4 stars and not 5 is because they don’t have Icees. Lol. However, they do have a coffee shop and bar, which is awesome.
Don’t forget to validate your parking!

I have to say I’ve been coming here for years I went to go see the new James Bond movie and decided to buy a hot dog I went to my seat and notice as I was eating my hotdog that it was moldy. Management is the worse here they didn’t even want to help me when I took it back to them. As I requested to speak with manager the employee told me that she was going to do nothing and if I like I can just have another one.

Incredibly satisfied with the service that my friends and I received at the Arc Light Sherman Oaks bar.
When we didn’t know what to order, Herbert helped us out with some tasters and got us some drinks that we loved.
Vibe and ambience is always a plus here.
Thanks for the excellent service and great drinks, Herbert!

The Arclight Theater Sherman Oaks offers so much more than just a movie viewing experience with assigned seating. There’s the bar/​restaurant area, the coffee bar or the ton of other restaurants around it if you don’t want to eat or drink there before your movie.
I’m a Arclight member and so I like that that gives you discounts on online ticket purchases or upgrades in popcorn or even discounts that you can use at the coffee bar or concessions stand. Not to mention free tickets to certain screenings and free items for your birthday.
Seating is adequate and nothing special as I wish they would of maybe splurged on bigger and more comfortable seating but oh well. ATMOS sound is awsome when you can get it and I wish they maybe offered the seating with the chairs that vibrated and had sound but most theaters are fine. The drink and food selections are a little limited for my taste. But overall it’s a nice enjoyable theater experience.

Very cool theatre!
They have restaurant, bar, Starbucks so you can enjoy a pre movie drink or coffee with your company l!
I liked this place very much!

I don’t know that assigned seating is necessary at movie theaters. Is it? I like walking in and sussing out the situation. It depends on who is around you, right? It is for me at least. And choosing a seat proves to be an arduous and long-​winded task for patrons buying tickets in line. I take 10 seconds because I’m aware that there are people waiting. People in front of me, however, are always oblivious. Let’s get rid of assigned seating; I’m not a fan.
Ticket and seat procuring aside, I like the ArcLight Sherman Oaks.
Pros: Tasty popcorn, clean theaters, stadium seating, clean restrooms, a bar if you’re so inclined, validated parking.
Cons: ~$ 25 per person (early show, small popcorn, bottled water), parking is far away, difficult to get service at the bar/​restaurant (food/​drinks not the best; I prefer the bar at the Landmark Theaters @ Westside Pavilion), purchasing tix takes forever.
Overall, a reliable theater for a fantastic cinematic experience!