$99 Rooter

I am amazed by how quick these guys were! Found the problem around 1pm when our toilet, shower and most other drains had clogged and our laundry room began flooding. Took to Unilocal and found these guys. I like that they’re flat out with their fees and there is no beating around the bush about what it will cost for a basic or extra feet or if the worker has to go into a crawl space. The reason I deducted one star is because our point of entry was in our cellar (we don’t have a normal basement it looks more like a storm cellar that is located in our backyard) and the guy told us he had to charge the extra $ 49 because it was a crawl space. Our cellar is HUNDREDS of square feet and by no mean a crawl space. When I questioned him about this he responded «it’s actually more difficult in the cellar because I have to go up (the entry way ‘wall’) and then back down again» I don’t get it and am wondering if they would still charge the extra $ 49 for a normal basement. Our drain is fixed so I’m happy with our service just a little confused about the tacked on fee.

I was already desperate when I called this business. It was Saturday and other business kept me waiting since Friday and they never came. I called 99 Rooter and they had the patience to listen to me and my frustration, what my problem was and they delivered what they promised. David came, saw and made the job excellently. Nice guy with a nice sense of humor, a veteran like my husband. I felt nice to give my money to a member of our military family. Thanks 99 Rooter and thanks a lot David!

I called at 7:45pm with a kitchen sink/​garbage disposal problem and Adam in the office sent out a service technician immediately. Briggs showed up in about 20 minutes. He fixed the clogged drain, no mess, and quick. He explained the cause of the problem and how to avoid future issues. Briggs was so friendly and polite, and did a great job. Thank You!

Quick to show up and guarantee the job for 90 days. We have used them several times and are not disappointed.

Like most people, I hate calling plumbers because you never know if they are legit and what they will charge. («Yes you told me that’s what was broken but it’s not on the truck so I’ll be charging you to drive back to the office to get it.») This experience was great. Called at 1:30 pm, was told the technician would be here between 3 & 4. Received a call from the technician at 2:30 and he arrived at 3:15. The problem was a slow running tub/​shower drain. It wasn’t easy to clear, but the tech was persistent and the job was done in about 40 minutes. And the charge was $ 99. (Plus I threw in a $ 10 tip.) The tech was very pleasant. (Forgot his name, but BRIJ is on the work order.)

Scheduling was easy and the tech was prompt. They were able to accommodate the increased length required for my line no problem. price was good tech was very professional and cleaned up the area nicely when finished. Definitely recommend these guys.

Had a main sewer clog, meaning no plumbing was usable in the house until it got fixed. It was late Saturday afternoon. I called several emergency plumbers to no avail, then my friend told me about these guys. So, I called later Saturday eve and someone answered! He couldn’t send a plumber that late, but he would have a dispatcher call at 9 on Sunday morning, and they actually called! And came less than an hour later. And they were wonderful. So friendly, educated us about our plumbing, and they really were only $ 99. Definitely would recommend them and use them again.

Had a very slow/​clogged sewer drainage line that was backing up. Afraid it was roots, as we’ve never had the line serviced.
Fine experience with them. Gave me an arrival time of 11AM-​12PM but called early to say they could come earlier. Arrived around 10AM.
Got it done in 45 minutes or so. No pushiness or anything

We had a backup issue and Dennis came over on a Sunday afternoon when most places were closed. He was in and out quickly and very friendly.

I’m in the process of buying an old house. After DeWayne of Mainline Services scoped the sewer pipe and found a clog, a realtor called in 99 Rooter. They came, and they did their thing, and they said «It’s clean!» And we said great. Then DeWayne came back and re-​scoped the sewer pipe. It was clean up to 100FT; at 100FT, it was still clogged. We called the city and had them check their end. Then we had 99 Rooter come back, at which time they said «Wait, you scoped again?!» As in, «wait, you checked our work?» Supposedly, they cleaned it again. But, after a 3^rd visit from DeWayne, we discovered the pipe IS STILL CLOGGED.
Bottom Line, 99 ROOTER LIED to us, twice. I understand that their equipment might only go to 100 FT, but to lie and tell us it’s clean when it’s clearly not? At least say, hey, this is still clogged, or we think it’s still clogged, as we can only go out to 100FT with our equipment.
At this point, several of us involved in the buying/​selling process of this house have spent a ton of money on scoping and cleaning, and THE SEWER PIPE IS STILL CLOGGED.
Thanks for nothing, 99 Rooter. Or I guess I should say thanks for lying.
Bottom line – if you have anything that might even be a tad bit more involved or complicated than a very basic cleaning of a very short sewer pipe (less than 100 FT) DO NOT CALL THIS COMPANY.

Just had my drain cleaned by Dennis of $ 99 rooter. Awesome job, great advice, a most pleasant experience. $ 99 Rooter came highly recommended by my favorite plumber, Eco Plumbing, and they were right. Great job, Dennis, and $ 99 Rooter! — Buddy of Buddy’s HandyWorks.

I am mostly glad with the prompt response and eventual results of the work done because it was overdue and we needed an immediate remedy to be able to use our toilet. But these guys were very unprepared for the job they were doing. When sewage (roots, dirt included) started coming out, which it’s going to do, there needed to be something there to catch it and there wasn’t! The assistant had to run up and out to their truck for the wet-​vac and then I had to ask him to please vac up the liquid, which by that time had crept along an entire wall.
These guys were very unprepared and I can’t recommend this place.

first of all this companie advertises as a plumbing business and preforms plumbing tasks yet they don’t have a plumbing contractors license witch is not only illegal for them but it is actually illegal for you to hire them as well. the other part is that they are a bait and switch business because they advertise 99 rooter yet they almost never only charge that for rooter service. before hiring this fraudulent business take a look at the BBB web site first because they have a horrible reputation.

I’ve used them three times now for rooter services and they have always been professional, reliable and done the job they were hired to do.

We hired these guys to replace a basement sewer pump last year. All was good until a few weeks ago, when the pump failed. I called a plumber — thinking it was $ 99 rooter — but it wasn’t. Well, the new plumber removed the faulty old sewer pump, and told us it was a terrible piece of junk and should never have been installed as a sewer pump. So I called $ 99 rooter to check if there was a warranty on the pump and they emailed me a Home Depot receipt for the faulty pump and told us to take it back and see if there was a warranty. If that’s what it takes, fine. I just want my money back for a faulty product. When I take the faulty pump to Home Depot with the receipt, Home Depot tells me that the pump I was attempting to return was not the pump on the receipt. Further, the pump I was attempting to return was not a sewer pump at all, in fact it was a used GE jacuzzi pump. I called $ 99rooter to explain that the plumber who initially installed the pump didn’t in fact install what was on the receipt– and what I paid for. They tell me there is nothing further they can do since they only warranty their labor. Now I’m stuck with a faulty sewer pump and terrible customer service.

Prompt and conclusive scoping of my drains. Good work!

I agree with another reviewer, these days it’s a ‘crapshoot’ the kind of technician you get when you call a plumping company to get something fixed.
My dad (a general contractor) was trying to find a clog in our pipes that made the bathroom sink drain very slowly (it would actually get backed up). Finally, I said let’s just call a rooter (I’ve used this company to snake a couple systems while searching for a home to buy, and the techs were really nice, professional). I called them again, and was told if roof access is necessary, it would cost extra — that’s cool, I like to know beforehand. Well roof access wasn’t necessary, and the tech who came spent 3 HOURS snaking, looking, analyzing, and scrutinizing what the heck was wrong. My dad was around and he told me all this. Finally, the tech opened up a wall, cut a hole in the drain pipe and found 2 POUNDS of cement and dirt someone had (for some reason) tried to dump down the drain pipe! WHAT?! HAHAHAHA! He removed the clog, patched up the pipe and wall, and charged the company price: $ 99. I think my dad was very happy with his work and gave him a tip. The tech earned it, companies need to look for and MAKE SURE they hire techs like him. I don’t know his name, but he deserves this rating.

They are great!
They were quick, thorough, professional and honest. I had what could have been a very bad situation with roots and other stuff that had collected in the main. They diagnosed the problem and went above and beyond to remedy it.
My final bill was well over $ 99 but I was more that happy to pay because they were so great and persistent. They could have just walked away and it would have been a bigger problem. But they didn’t; they stayed until the job was done. Really saving me money down the road. Well worth it!
I will call them again! I recommend them!

I’m completely satisfied with the service I received from this company. My call was answered on the third ring and handled very professionally. Mark Ford came out one hour after my call and had main line back and flowing in under an hour. He didn’t try to sell me any other service and the total bill was $ 99.00. I would recommend this company. If you call them ask for Mark Ford he is good and he has been a plumber for years not just some one who cleans drains so he really knows what he’s doing. I know this may sound like I work for this company but I don’t. I just feel if some one is doing a good job other people should know about them.

Having lived in apartments or with roommates for all of my adult life, I haven’t yet had to deal with calling plumbers.
A sewer scope came highly recommended by the realtor for the house I’m buying so I googled «$ 99 sewer scope» and these guys popped up. They were very friendly over the phone and accomodated a last minute Saturday morning appointment (even though Saturdays are busy for them).
The guy that showed up was very nice and good about involving us all in the exciting process and viewing of watching a camera crawl up the sewer line. We even got a DVD so that years down the road, we can re-​live the memory of the exploration. I’ll be sure to file this one with «Carly at one» and «Carly’s Kindergarten musical». Our sewer scoper (I believe his name was Jesse) also had very handy advice about what not to flush down the toilet as well upkeep I should perform to keep my 120 year old sewer line moving things along smoothly.
He was a bit late, but I think he had a pretty tight schedule for the day, especially as I was accomodated at the last minute.
A relatively quick and painless experience!