Everyone there was nice, but first off their manicures are kinda expensive for such a small place. Second off the paint started chipping off the day AFTER I got my manicure. I have never had a manicure chip that fast… EVER! I honestly wouldn’t waste your money here. I’m a little bummed, the staff was really nice. But I’m not paying for a nice staff I’m paying for a manicure that lasts longer than a day.
MsDebee R.
Tu valoración: 1 Shelton, WA
WOW, this place has really gone down hill the last couple of years! My most recent visit will be my last. The entire time I was hounded for upgrades, I got tired of saying«No thanks». But it was also the worst pedicure I’d ever received. On my previous visit I had to apply another coat of polish after leaving because the application was so streaky… I thought it was a fluke, but this time was even worst– the technician actually painted over my cuticles! That’s right– didn’t soften them, remove them, nothing… looked like a 5yr old did my nails. I had removed my old polish and cut my nails before I went(I also declined the massage for time), well, she must’ve thought I was ready for polish. Then I was charged $ 18 for a full pedicure when it should’ve been a $ 10 polish change. The whole experience was ridiculous and I won’t go there again. I find it difficult to believe these are licensed technicians. There are better places in town.
Shananda M.
Tu valoración: 4 Humble, TX
It’s a small little place, but everyone was so nice. Im pretty sure every employee said hi to me throughout my visit. The clientele was actually really friend too! I got a pedicure and it was amazing!
Valarie S.
Tu valoración: 1 Pasco, WA
So I have to say this is my first and last time at this salon!!! All I asked for was a pedicure and I got the up-sale the entire time u was in the chair. I was asked many time to get extra and I said no thank you. this three ladies in unison said“no thank you”!!! Also the friend I was with. Waited for at least 10 extra minutes for a top coat and when we asked for it. They laughed and said wait a minute… She gave my friend a very quick and sloppy top coat!!! What rude service!!! Do not go here!!!
Amanda P.
Tu valoración: 1 Olympia, WA
Went in on Valentines day 2÷14÷15. The customer service was really bad. They tried to charge me for stuff I did not even ask for and when asked by them I’d I wanted anything would say I was boring! When they tried to over charge me and I called them out they were talking shit about me to other customers in the salon. The mani/pedi where poorly done. don’t waste your time or money!!! Very Rude and unprofessional!
Kathleen G.
Tu valoración: 4 Shelton, WA
this may not be the posh, big city salon you are used to.. but it could not be filled with nicer, more friendly staff who are always smiling and remember your face from the last visit. also.. it is the cleanest salon in town. The place down on Railroad is a health hazard and I would not sick my feet in their tubs! If you want something more up scale.. Go to the Alderbrook and pay three times as much. I support this local business for my nails, feet, and brows!
Michelle F.
Tu valoración: 1 Seattle, WA
Nope, nope, and nope. Came in for a pedicure with a group of ladies… I have NEVER had a pedicure so bad. EVER. I asked for square cut nails, and told them I get bad ingrowns when it’s cut round. «Flat, square,» she said, and made a «T» symbol with her hands. Clearly, she understood. NOPE. Not only did I end up with rounded nails, but she cut them in at the corners, exactly what I requested she did not do. And not only did she cut them in, but she jacked up the job so bad that I will DEFINITELY be getting ingrowns on both sides of both big toes, and possibly ones bad enough to have to see a doctor over it. I have never seen nails cut so poorly. I am very upset. It’s a week later, and now that the sharp points she left are jamming into my toes, they are throbbing. So glad I went there and dropped $ 40 on what will likely cost me even more at the doctor. DONOTRECOMMEND. The smaller problems: — They put my feet in a bath of nice cold water. Could not get their attention to change it for 10 minutes. — Customer service? Nope. Couldn’t get their attention for anything. — We had an appointment for 6 ladies, and once 4 of us were seated in the chairs, they tried to seat two other people(who didn’t have an appointment, either) BEFORE they seated the last of our group. How is that helpful again? And it’s now three weeks later. I have SEVENINGROWNTOENAILS because of utterly FAULTY work. Never seen anything like it. I cut my fingernails in the dark the other day, as a passenger on a car ride home. You know what? I did a MUCH better job than what I paid for here. If/when I end up at the doctor for this, I expect compensation and may take them to court. It’s THATBAD, folks. DONOTGO. My toes are totally screwed up, right before I have to be on them all summer hiking. Thanks, guys. Really.
David M.
Tu valoración: 5 Shelton, WA
They were very good, very clean and very friendly. And they helped pick complementary colors that my wife liked. She also appreciated them doing the pedicure and manicure at the same time so she didn’t have to take hours there.
Rita M.
Tu valoración: 1 Shelton, WA
My experience was not as advertised … I consulted the Unilocal reviews to find a place to get a good pedicure. Based on the reviews posted for Nails R US, I tried them and was extremely disappointed. This had to be one of the worst pedicures I’ve ever experienced. They were not overly busy when I arrived and they seated me quickly and got my service started. I thought I was going to be given the pedicure and then taken to a manicure station for a manicure. But what happened was, while one tech was soaking my feet and getting the pedi started, another tech then began giving me a mani right in the chair with little towels and little bowls; it was rather amazing. The mani was actually well done but I felt the whole service was very rushed by doing it in the manner they did. And then I received a minor(thank goodness!) cut on one of my toes from the tech doing the pedi. When I got home and looked closely at the polish application, it was very sloppy and the nails were not well trimmed as I usually experience when having this service done. Due to the cut, I will not be going back. I would rather pay a little more and feel safe.