Hertz Rent A Car

Rented from this place in Shelton before but this time was by far the worst experience. Let’s just say I left without a car. I went into the place and the kid that works there was outside checking on a car without any shoes on! He then walks inside with no shoes — just socks. LOL — very unprofessional. I felt like I was at a college dorm room. Then his customer service skills sucked. He was not helpful at all. He then proceeds to tell me that Hertz is no longer taking debit cards! I had a credit card but didn’t bring it with me because I usually on use it in emergencies. It’s not the desk guys fault that hertz made these changes but he should have said something prior to me giving him all my info! Well, I took my business to Sixt in West Haven and had a lovely experience. They were helpful, accommodating and PROFESSIONAL! I probably won’t rent from hertz again — I rent cars at least once a month.

More rent a wreck at this location.
Smoky car, tire light going off, car not cleaned.

Located in a newish pretty grey and white stone strip mall on the right hand side, when heading toward the river. Start looking once you spot Nells Rock Road.
Next to a nail salon called Blue Lotus. Its visibility off the road is the key to spotting this place:)
Lots of hidden charges today… sigh. Never made known to us when we made a rez for a car one way. Oh well… casual little spot that gets a lot of business, ler the peeps behind the counter.
PS if of use to anyone, it costs about $ 140 one way for rental here (3 day period) to Bradley in Hartford, this AFTER using thousands of loyalty points and taxes. Sigh