Consistency is key! Today’s shopping experience was similar to the others. The staff are ready and willing to help the customers and cheerful about it! We found exactly what we needed for a small project and checking out was a breeze.
David L.
Tu valoración: 3 Shawnee, KS
This is the most convenient location for me, but I shop at the competitor near it also. It really depends on which side of Shawnee Mission Pkwy that I’m on. Everything pretty much mirrors the other. Their both a typical big box store. I do prefer the Merriam location. It seems easier to find someone for help if they haven’t asked you already. I also like Merriam’s rental department.
Bryon M.
Tu valoración: 5 Kansas City, KS
LOVE this store!!! It’s almost annoying how many different employees ask if you need help, but great to see. Had no trouble at all getting help cutting material on the panel saw, the guy was actually excited to help me. Paint dept is phenomenal! The attendants are eager and hard working. Willing to help you find that perfect color! I’m not a novice home care guy, I am. 25 year, highly trained general contractor/carpenter.
Layne R.
Tu valoración: 4 Shawnee, KS
It’s Home Depot… If you’ve been to one, you’ve been to them all. This one is everything you expect it to be. If you’ve never been, well, they are going to have pretty much everything that you need. Lumber and building supplies, everything you need for home improvement, appliances, outdoor furniture & landscaping… All of it. Typically the prices of items are at the very least competitive if not as low as you will find. I’d say this is definitely the case with plants, etc from landscaping. Way cheaper than local nurseries(I love to support the local nurseries, but these prices are just SO good in comparison… Definitely less selection though, so there is that). They’ve got all your tools, paint, etc etc so on and so on. Basically anything you would need that isn’t insanely specialized will be there. Finding it might be the most difficult thing but you can usually flag down an employee and they all seem to have a pretty good idea of where things are and can direct you where you need to go. In a battle of big box home improvement stores, Home Depot is JUST a touch lower quality than Menards(but Menards is run by a terrible owner who hates the environment, among other things, so there is that — also, none around KC to shop at anyway) but a rung higher in quality than Lowe’s. All fairly indistinguishable but if you’ve spent some amount of time in each, you’d probably see the differences and agree. This location is easy to get to if you are in the western suburbs area(would be a drive from most anywhere else though). The store is large, has a nice outdoor/plant area. The store is sort of in it’s own little area so traffic is nothing to concern yourself with and there is tons of parking.
Thomas A.
Tu valoración: 3 Kansas City, KS
Home Depot is reliable and generally consistent. This store really isn’t any diffent than any of the others I’ve shopped at in Kansas City.
Kim N.
Tu valoración: 3 Lenexa, KS
This Home Depot is ok. They are great to buy lumber or if you know what you want and where it is great. If you need help good luck finding anyone. Every time I go to this one I have to find someone to help me find what I need and that takes at least 15 minutes. We rented an insulation blower and bought insulation and then found out we didn’t need it. I called 10 mins after we left and asked if we could bring it back and get a refund, the guy I talked to said sure no problem. When we got back a new person was on duty and would not refund it. I have to give that person the name of the other person we talked to and he called his cell to verify he told us we could get a refund. Just annoying. Otherwise great selection of lumber and fittings and I would recommend them for lumber over anyone, they just need some help in the customer service department.
Stephanie G.
Tu valoración: 5 Kansas City, MO
Anytime I have stopped by on my way home from work they have what I need and the lines are short if there are any at all. The staff is always super helpful and approach on their own to make sure you are finding what you need. They are also incredibly knowledgeable about their products. They have a ton of beautiful plants as well! They definitely take pride in their store!
Ben W.
Tu valoración: 2 Leawood, KS
This is not the best Home Depot to make major purchases at. Of all the Home Depot’s in Johnson county, they have the worst return policy. The manager up there is really tough to deal with. I think his name is Jonathan. Really don’t like this guy. I will not buy any major tools at that location. Think I will go to the Lowes across the street.