Shawnee Auto Service Center

I wish I would have seen the first review before I went there. However, it’s Sunday and my headlight went out last night so had to fix it today. Light and replacement labor good but after we left my car was making a weird sound. My husband took it right back over and the manager and mechanic automatically said they did not cause it. The mechanic listened to the sound and said that sounds like your ABS system and for $ 69 ill do an ABS check… My husband got the name of the owner and will call him tomorrow, but unfortunately I have to drive two hours for a work meeting tomorrow. I’m praying my brakes will be safe.

I have used them for three years now. They guarantee their work. They have serviced my jeep and a classic 1990 Buick Reatta. Reasonably priced and 12 months parts and labor guarantee on all repairs. I have never had any of the issues these other reviewers have had.

STAY AWAY FROM THIS PLACE! COMPLETE CON ARTISTS! Our alternator stopped working in the neighborhood of this automotive repair company, and we had very little choice but to take our car here. HUGE MISTAKE.
1. It’s not the first time I have had an alternator go out, so I know all the signs. When I explained this to the «technician» he explained that they automatically do a full diagnostic test to be certain. I explained that a simple electronics test would perfectly diagnose the problem. He completely disregarded my opinion and supposedly ran the test anyway. Which would cost $ 80 versus $ 20 for a simple electronics test. More on how they actually did do ONLY an electronics test, but tried to charge me for the full diagnostic later…
2. Upon leaving the keys and asking for an estimate of how much their alternators run from their supplier, the ‘technician’ stated NO MORE THAN $ 150. Wow. either that guy can’t do math, or we got scammed. Not only was it more than $ 150, but it was $ 260 for an alternator for a small compact ford. Yeah. Advance Auto parts, NAPA, O’Rielys, etc… none were over $ 200. Who the heck is making this alternator for $ 260?!
3. Oh, did I mention they charged us for well over an hour labor for an alternator? For a job that takes MAYBE 45 minutes. Oh, and these guys charge $ 110 an hour for labor! Seriously? This mechanic makes more than my attorney per hour?! I guess I need to go back to school to become a mechanic! To top that off, they charged an additional «supply fee» of $ 20.
4. Upon looking at the car, they gave us a quote of $ 512 for REPLACING AN ALTERNATOR! I’m sorry, but really?! No. Ridiculous. However, the trick about an alternator going out… the car doesn’t move very far without one. So we were stuck. They knew it. They took advantage. So, what did they try to do? They ONLY did an electronics test. When we asked to see the diagnostics report that they were charging us $ 80 for, they couldn’t provide it. So, they said we will only charge you for the electronics test. IF WE WOULDN’T HAVE ASKED TO SEE THE REPORT, THEY WOULD HAVE CHARGED US FOR WORK THAT WAS NEVER DONE! This knocked the price down a bit. Yay! However. The total bill being almost $ 450, this was about $ 150 more ON AVERAGE than EVERY single automotive company in Johnson County.
This company is by far the worst automotive company I have ever used. I am so astonished by their behavior that I am also submitting this information to the Better Business Bureau. Shame on you Shawnee Auto Service Center! I hope you go out of business soon, but wait! With all these up charges, you probably never will. However, I hope the intelligent residents of Shawnee will now know to take their business elsewhere. Maybe that will drive you out of our neighborhood for good.