Bridal Design & More

I called to ask questions regarding alterations for a wedding dress. The woman I spoke to on the phone was extremely rude when I asked basic questions regarding costs and hung up on me when I said I purchased my dress out of state (in my hometown). Needless to say, I’ll be looking elsewhere for wedding gown alterations!

I chose Bridal Design and More to get my wedding dress altered for my August 11, 2012 wedding and was extremely pleased with my services! Tae was really great and accommodating and definitely took into consideration all of the variables when making permanent changes to such a crucial aspect of the wedding. I definitely trust and recommend her skills!

Bridal Designs & More worked wonders with my dress. I bought my dress several months before the wedding from Davids Bridal. I then lost a ton of weight. I had 2 concerns walking in there. 1 — my dress was a little loose. 2 — my dress was (though beautiful) a mass produced design.
These guys made several little tweaks that resulted in a well fitting & (somewhat) unique dress.
The altered the neckline, moved the straps out, hemmed, and added a bustle.
I didn’t give 5 stars because the bustle actually broke during my first dance. But I’m not putting all the blame on them. It was a swing dance and there was a lot more movement than one would generally expect. I probably should have mentioned that to them when they were putting in the bustle.

Out of all our wedding vendors this was the most disappointing experience of all, it is really hard to write about this, because frankly it still makes me upset to talk about. I had worked pretty hard to get in shape in a healthy way during the months leading up to the wedding and felt pretty comfortable about my body and how I looked. However, because of my alterations experience I was put in a very bad situation where I was basically forced to lose more weight inorder to breath in my wedding dress. Because I live out of town, they decided to do the majority of the alterations the week of the wedding (because they made a mistake 2 months earlier in not marking my waist and chest with pens). They refitted my sample dress for my waist and chest (straps and hem were done earlier) on a Friday and when I came back on Monday and there was a big gapping in the chest area and the dress was so tight that I could hardly breath. I tried complaining about the chest first and they said they would have to completely take apart the dress to fix the chest, but they finally agreed to fix it (but had to make it much more lowcut, which I was not happy about). As for the tightness, they kept telling me it wasn’t too tight and that it was supposed to fit that way and basically refused to fix it. The owner and assistant were very aggressive and since I was alone I felt very overpowered by them. In complete distress I started researching ways to lose weight and debloat and ended up having to lose about 5 pounds so it would fit (I tried it on one another time during the week and had to keep losing)… I had to turn down dinners with family and friends, who I had not seen in months, just to try and keep the pounds off… it was heartbreaking.
When I finally went to pick up the dress it was not ready (but when I called they said it was) and I had to drive to the dry cleaning place myself (which they partner with) and get it. Once I tried it on the dress satin looked wavy and wrinkly from the pressing. When I complained they reluctantly agreed to steam it for free (umm I was NOT going to pay for that botch job). They would not give me any discount for the awful job they did, and like I said they were very aggressive… I felt backed into a corner with these people.
On my wedding day the dress looked great, but once I ate I was in serious pain. About half way through the reception someone gave me a big hug and the dress snapped… which ended up actually being a blessing because I could finally breathe and dance normally. Luckily the zipper stayed up and the broken hook and beading wasn’t super noticeable in the evening light. I would not recommend these people, as I would never want this to happen to anyone else!

The people at this shop basically helped insure my wedding happened. We had a lot of problems with the shop who ordered my gown and ended up being gownless a week before my wedding. Tae worked magic and was able to alter the dress (with 15+ ties for the bustle mind you) in plenty of time. She’s a god send. Seriously, go here. Your life will feel way less troubled a week before the big day with Tae by your side.