Safelite AutoGlass

I had my windshield replaced in their shop recently and i am more than happy with the results. The technicians were very polite and professional. The job was done efficiently and correctly. Thanks!

I had a ding in my windshield of a type I had fixed before. The guy who showed up gave me some story about how it wasn’t such a deep hole it couldn’t be fixed, then did a half ass job. As I said, other guys from other companies twice before had fixed this same sized ding. Not this Safelight guy. Everytime I look at the windshield and see the cavity I think how this company is all advertising.

Like an idiot I put my printer in the front seat and when someone cut me off it went flying into the windshield. The guy came on a Monday and fixed it up in under an hour! Only $ 300 out of pocket. Expensive mistake but safelite made the repair quick and painless. Would highly recommend.

I had a very good experience with Safelite. I really enjoyed the fact that they were able to come to my work and fix my windshield. I just noticed another crack in the same general area as my last repair and immediately scheduled with Safelite. I had just a great experience the first time and hope the second time is even better. Thank You

A good sized rock hit my windshield while I was on a road trip and it started out as a smaller crack and then as I had to keep driving the crack spread down the windshield and to the left. So now my whole windshield had to be replaced. So annoying and not something I’d like to be doing on a beautiful Pittsburgh day. But! The people are so nice. From the lady that checked me in to the gentleman who replaced my windshield… it made the process much more bearable. Their waiting area is really clean and pleasant. They have coffee, wi-​fi and a very nice bathroom right there. There is even a desk where you can sit at with your kids or if you have a laptop to work on. There is also plenty of seating and the area is air conditioned. Right above the desk is a tv that distracts you from realizing you’re about to fork out a nice chunk of change to replace your windshield. Another plus is their little selection of snacks just in case you get hungry including a popcorn machine. They thought of everything!

Amazing service and staff.
I needed a new windshield after a large crack appeared. Called-​in and scheduled an appointment for Friday afternoon. When I got there they were back logged pretty heavily. The girl at the desk was very nice and arranged it for me to leave my car overnight and just pick it up first thing in the morning. I agreed.
Next morning I get there, see my car with a new windshield and just walk in, get my keys and leave. Couldn’t have been any easier.
I highly recommend this place. (Plus the wait area has free food and drinks).

As luck would have it, my new car required a new windshield. Given my insurer works closely with Safelite, I decided to take the car there instead of going to another glass replacement shop in the area. Although the windshield replacement took a lot longer than I had anticipated and was told, I found the professionalism of every employee I encountered to be of the highest quality I could have ever imagined. Seriously. These guys really love what they do and want you to be satisfied. By the time I left, I stopped caring about how long I had been there and how much money I wasted, but rather how nice the glass looked and how professional the employees are to their customers.
Kudos to Carl for doing a good job.

Some asshole busted in my passenger side window for nothing at the end of the work day and Safelite was able to get me in the next day. Dropped my car off at 9, got a call around 11 to pick it up. Very professional and very good work done by the technicians and front house staff. Highly recommended.

Last night when a pebble cracked my windshield, I became super stressed, immediately booking a flight to hell, riding coach. I’d have no time to meet a repairperson, I was angry about the expense, and I was even mad at that little tiny rock that did nothing but exist.
And this morning? The moment that I touched Safelite’s offices? I felt like my flight to hell was derailed, changing its course to pleasure island. First class. From the receptionist to the beverages to everyone’s kindness to my dog, wowsa!
But I mostly want to compliment the amazzzzzzzzzingly kind and intelligent service technician, Ed DelGrosso, who might as well have been serving me Piña Coladas on the beach with little umbrellas because that’s exactly how he made me feel. He explained everything, petted my dog, and did the work superbly.
My windshield is pretty again. Thanks, Safelite! ;)

Throughout my visit they did their best to keep me up to date on the progress of the service.