Hidden Mountain Resort

We checked in to this place for a Valentine’s Day getaway. I booked the cabin because of the romantic fireplace and the awesome huge jacuzzi tub in the master bedroom. When we checked in at the main office, we were informed that the fireplace did not work. They actually compensated by giving us a box of chocolate covered strawberries, which was very sweet. We got to the cabin, and everything was beautiful until we turned on the water to fill the beautiful deep jacuzzi in the master bedroom. There was an OVER POWERING smell of sulfur that filled the whole canon. I called the main office and they said to flush the lines for 15 – 20 minutes and it should dissipate. They also said that if that didn’t work then to call them in the mornings at my convenience and that they would have a maintenance man come out. Well, it didn’t work. It literally smelled like the bowels of hell met rotten, hard boiled eggs. This is the smell that we had to deal with. I literally threw up from it. The next morning we called the front desk to have a maintenance man come out. The lady that answered the phone was completely RUDE, and never even sent the maintenance man. We went into town for the day, and came back, and the water STILL STANK. So I called the office AGAIN, and explained what was going on and how we were supposed to have a maintenance man come out, and the guy was RUDE on the phone, and said «what do you want me to do at 10:30 at nigh?!?» I explained that this was the THIRD call, and HE HUNG UP ON ME!!! DO NOT GIVE THESE PEOPLE YOUR MONEY, THEY’RE RUDE AND COMPLETELY UNPROFESSIONAL!

I love love love this place! My family has been vacationing in Pigeon Forge since I was a little kid and with only one exception, we have stayed in a Hidden Mountain cabin every single time. I highly recommend the cabins on the west side if you want to be closer to Pigeon Forge. Every place we’ve stayed has been decorated to match the theme and are all very cozy. I definitely encourage getting a cabin with a porch swing, a jacuzzi, and a view. If you’re going for relaxation, it’s well worth it. Make sure if you go in the winter that you have a car that can handle serious hills in the snow though, as some of the cabins are trickier to get to.
The only reason I have 4 stars instead of 5 is that now when I come to Pigeon Forge I can’t stay here because of my dog. They only have 2 pet friendly units and they’re not the cozy cabins that make you want to stay here.

Nice amenities, it’s more of a suburban gated cabin subdivision. More privacy than many resorts, and far less than what I think of when I think «secluded mountain cabin.»
Super easy and efficient check-​in process.
There’s a community pool with a couple of smaller cold soaking pools.
The whole place is very nicely landscaped and appears well-​maintained. The cabin where we stayed, «Pretty Lady,» is accessible by the narrow (and I mean narrow) winding road with a few steep sections in the «East» part of the properties. It’s kinda hairy when you meet an oncoming vehicle on that road which is like meeting a car on your own driveway.
The hottub would’ve been better had the jets worked. That was easily remedied by soaking in the indoor tub with fully functional jets.
Tasteful décor (except for that monstrosity of a wreath hanging over the tub!), cozy and all modern amenities. If you forget something, grocery and chain-​hell «we sell everything» stores are minutes away.
You’ll have towels, a few trash bags, and can definitely forego a trip to the store before you take inventory once.
Despite the proximity, your nearest neighboring cabin may be a few feet away, they have taken measures to allow enough privacy that skinny dipping is possible, and you don’t worry that the family from Illinois staying next door will see you if you want to wear your SpongeBob pajamas. I mean, if you brought them. Or your Ewok underoos. Whatever.
Book with confidence, this place is legit.
It would be fun to have a family reunion here. Everyone could meet in Aunt Gert’s cabin for breakfast and stay just long enough to help clean up but not long enough to hear your crazy Uncle review all his concerns about the state of the union and handbaskets for the third time before you attend to some pressing matter in your own cabina few doors down. You know, like you do.
Seems that a feller could also «test drive» an investment property for a week before closing on a deal. You know, if that feller were so inclined.

Had villa 2515 and it was wonderful. 2 bedrooms both with there own whirlpool and a hot tub on the deck. Rates for this one was $ 160 per night and sleeps 6. Would stay again!

I enjoyed the clean house and everything was very well kept. I was upset because they had a gap in the door that let Mosquitos help there self to entering.

Pretty nice cabin. Full kitchen, jacuzzi, hot tub, and bedroom in the loft. Our cabin (4022) had a sofa bed downstairs also. Could accommodate 4 people.
Downside was very steep and narrow entry to the cabin. Don’t bring your monster truck though. Not much room to turn around.
If I were to come back (and I will) I would try to reserve cabins with easier access. Great ambiance with gas fireplace, wifi, and large flat screen tv.
Very close to Pigeon Forge.

We stayed in cabin 4015 and can’t say enough about our stay. Hidden Mountain Resort is beautiful, staff friendly, so enjoyable. Off the main drag, so very peaceful and relaxing, yet everything you may need is close by.

We have been very impressed with Hidden Mountain. I would recommend. Very clean.

This place is a complete fraud! I called to re-​book our cabin due to a family emergency, the woman on the phone told me to call back with the date and they would apply the deposit. I call back 30 minutes later and they tell me that was incorrect and the woman answering the phone had no idea what she was talking about! Why is she answering your phones then? Anyways, the woman was rude and would not re-​book the cabin, we lost our deposit and we will never stay or recommend this resort. It’s obvious that they aren’t a first class business or else they would have someone answering calls who knew what they were doing, or they would have re-​booked the reservation. Shame on you Hidden Mountain!
Sincerely,
Scott Foster

Trip to the Smokies!
This cabin was reserved by a friend who evidently learned of this place through a long and complicated story. The «resort» actually appears to be a company that rents out cabins under the auspices of the individual cabin homeowners. Hence I would not be surprised if there is a huge variation between the individual cabins.
Ours however was great.
The cabin was fairly large and spacious and contained many great items in two floors, including a TV, a stereo system, a large patio, a large dining table a large sofa and two lounge chairs. In the bottom floor there was a miniature pool table as well as a washer. The bathrooms were large and modern. In the back patio a nice jacuzzi bubbled.
There were five beds available– a bunk bed, two individual side beds, a queen and a large king-​sized bed for the only couple in our group. With a futon and an inflatable mattress, this allowed ten of us to sleep pretty comfortably.
The kitchen was well stocked with glassware and kitchen appliances from electric grills to crockpots. On the second night we were able to cook a full meal of roast chicken and side dishes and drinks for eight people.
The people were friendly, and the place was well maintained.
There were a few downsides to the place. Notably it is high on a narrow mountain road in Sevierville, and a decent drive to the entrance to Sugarlands in Great Smoky Mountains National Park, especially when people are inebriated at 2 in the morning. The cabin is however quite close to Hwy 321 leading to Townsend and the secret entrances to the Smokies. The cabin is also a bit drafty at night.
$ 475 for two nights was a nice deal, considering the price was divided among ten of us that cost everyone around $ 24/​night. I would consider returning whenever I decide to revisit the Smokies.