Star Motel

The staff is very pleasent on the phone. Never actually saw a staff person. Accommodated our late arrival after six, I guess they roll up the carpets around here at dinnertime. Feels just like home… nothing works. Made a list of repairs upon entering the door. CFL light bulb burned out. Those things never burn out! Bedside lamp unplugged. Seriously? Not enough plugs for two lamps? Very, very weak WIFI, seems to run off a security camera. Microwave seems to have been rendered inoperable along time ago, but looks pretty on the shelf. Bathroom, «one at a time, Dear!» Ancient plumbing hammers like there’s an evil gnome in the basement beating on it. Commode was sized for the evil gnome and is probably not even
COFFEE for $ 150 bucks a night?
On the bright side, the room was clean, the bed was comfortable. I didn’t get bitten by bedbugs, it’s located in the center of town so walking is easy, parked at the door. Coffee shop down at Pink Jeep tours opened at 0630.
I didn’t check, but the competition must be steep price wise.

This is the best deal in Sedona. We was there from May 22 –29 2015. The rooms are clean, price was under $ 100 for a king bed a night, location is awesome, and the owner Anne is so sweet. (She said I sounded like Andie MacDowell on the phone lol). We decided because of the 5 star reviews and since this was such a great deal in the perfect location that we would spend the whole week here and drive to all the things we was wanting to see. Doing this gave us all the scenery and fun outings during the day, and a clean room smack dab in the middle of awesome Sedona every night. We drove to the Grand Canyon 2.5 hours, painted dessert/​meteor crater 2.5 hours, Flagstaff 1 – 1 ½ hours. Jerome was about an hour away. A few cliff dwellings are fairly close too. We stayed in the King room tucked out of the way of the street. It was very quiet and we had our own little patio area but we usually went out front to sit at the little tables provided to see the red rocks. Anne and the other lady that ran the front desk was very informative and will tell you anything you need to know. You can genuinely tell they are good people. We would love to come back again some day.

We decided to stay an extra night that we had not planned on and stopped here and found a room. The front desk lady was super nice and accommodating! And the room was perfect we had wished we stayed here our whole trip, it was cozy and quaint, the beds were comfortable best sleep we had the whole 4 days! When we come back we will for sure stay here! Love this little motel!

This was our third stay at the Star. It gets better everytime! Love the remodeling! Everything looks so new and fresh. As usual, the bed was super comfortable, good quality pillows, cozy warm blankets… and the room was equipped with everything we needed. We loved being able to walk each night to a different fun and delicious restaurant. The Star has the perfect location. Can’t wait to return!

I was lucky to find Star Motel earlier this year! I made reservations back in early April 2015 because I planned on driving up to Sedona for a Writing Retreat in August. The retreat itself was being held at The Sedona Rouge but I really didn’t want to pay $ 140+ dollars a night to stay when I’m on a strict budget. After looking at what hotels were in short distance, I found the Star Motel which is located in the Upper Sedona area. A perfect and short distance to The Rouge. I got a very good rate of $ 79.99 per night. Being in Sedona for 4 nights, that was a great rate! The hotel is also in walking distance to a lot of shops, restaurants, and all nature trails and views.
I checked in last Thursday. I knew their check in time was at 3pm but when I called and told Carol (really nice hotel owner) that I was in town at 1pm, she invited me to check in earlier. I booked a queen room. It was small but for a single traveler was perfect (room #4 in the middle). The room was equipped with a microwave, small fridge, bathroom with a shower, and TV. Carol, also offers a coffee maker, hot pot, or plates/​cutlery if you need it.
Other aspects of the hotel. As I’ve written other reviews of hotel stays noise, bed comfort, and overall condition of the room always comes into play. At the Star Motel, in my opinion the queen bed was the most comfortable that I’ve slept in. It wasn’t too hard or soft. I actually got a good nights sleep on that mattress the nights I was there. Noise. The walls were painted concrete blocks which I think was a plus. The only thing I heard through the walls with the air conditioner off was just very, very tiny noise from the tv next door. You do hear sounds of cars driving by once and as while or if a hotel neighbor sits outside in the lawn chairs to talk, but in the middle of the night it was silent. The air conditioner is loud. It’s something that I wouldn’t leave on at night because it was very noisy. The room itself was clean… except for a small spiders web I found behind the entrance door on my last night there.
Overall my stay was great! The area was nice and I felt safe, and there’s lots of things to see and do. If I need to visit Sedona again I would gladly stay at the Star Motel.

The Star Motel was good for the price. A simple place to sleep in the heart of sedona. The bed wasn’t very confortable, our fridge didn’t work, and the tv was small/​had bad reception. On the upside it was under $ 100 a night, walking distance to shop and restaurants, and the front desk lady was very nice.

What a gem! Great rates, convenient to shopping and restaurants, clean and, like others have said, very friendly staff. Will tell all our friends and definitely stay there again on a return trip.

Amazing hotel! Great prices & awesome location! Rooms were very clean and the staff were kind and helpful. I recommend the Star Motel to anyone traveling through Sedona!

Great price, service, and rooms. Simple, clean and perfect for the night. In the middle of all the shops on the strip so good location. Convenience store is in driving (not walking) distance. Would stay again.

Friendly helpful awesome experience!!!
Location felt safe /​price was great as stayed two nights and will stay again at the «STAR motel» definitely when in Sedona. :) rooms were decorated w exceptional furniture, bed was comfortable and ALL was of superior satisfaction.

one of the best places I have ever stayed the manager was more than nice told us all the good spots to stop in town gave us some maps, very clean and great beds we will return for sure!!!

Star Hotel is a steal! Anne is extremely sweet and accommodating! Great stay! Great view! Great everything!

Great location & reasonable price when you consider the going rates for the area. My husband and I were in Sedona setting up a retail store location for about a month. During that period, we stayed at multiple motels and time shares in the area. The worst thing about this place were the beds and the pillows. Though we chose this motel because it is practically right across the street from our store for the convenience, the next day we were hardly functional because the pillows were as hard as rocks and the mattress seemed to have a permanent indentation in the center so we were falling into each other all night in bed. It was so uncomfortable in fact, that we were both up by 5am and decided to go ahead and check out because we both knew we would not be getting any more sleep even if we just continued laying there. Isn’t the point of having a motel to have a place to get some sleep for the night? We continue to spend 1 night every week in Sedona to work @ our store, but we will not choose to stay @ Star Motel again.

My girlfriend and I stayed here on 10÷12÷12 and could not have been happier! What a great place this is. Not only is the price right, in the perfect location in Sedona but is run by the most helpful accommodating owner; Anne. We were coming in late so Anne let us know ahead of time where our key would be hidden and waiting for us so we could just walk in. She also had maps, fun notes and all sorts of recommendations of must dos in Sednona ready and waiting for us inside. She went out of her way to make our stay perfect and we appreciated it so much! I highly recommend the Star Motel and more so Anne for her hospitality! Thank you so much!

I knew I made the right decision the moment I called to make my reservation. Anne was so pleasant and friendly, and we even chatted a bit because her friend that lives near me in Phoenix helps out on weekends (I believe her name is Judy). The price is great and the room has everything you need for Sedona. If you plan on staying in a lavish room your entire stay in Sedona, then you made the wrong choice for vacation. Sedona is about the beauty and splendor of outside. The bed was surprisingly very comfortable, and we had our own personal patio overlooking the Red Rock. It is in the center of town. What more can you ask for? As a hospitality industry professional, I give the Star Motel TWO THUMBS UP! Keep it up Anne and everyone else; Support your local businesses!

Cozy and comfy — hard to argue with the location — just half a block off the main drag.
Clean, well cared for property — but she really needs an ice machine. Nobody in Sedona has ice or wears hats/​sunscreen. Go figure…

I am absolutely amazed at the previous reviews for this motel. Is the price great? Yes. Is the location great? Yes. But, as a business owner myself, I cannot even put into words how incredibly disappointed I am about the way that this motel is run.
I brought my mom to Sedona for her birthday, with the intentions of staying the night at this motel. We checked in, grabbed our bags and walked confidently into our room… the wrong room. We had been given the wrong room keys and found ourselves standing amongst our neighbor’s personal belongings. Could you imagine if they had been in there?
Rough start, but moving on. We got our right room keys, and headed in. The room was filthy! There was head hair woven into a couple of the towels, the toilet was hardly able to flush, the bed spread had some stains on it, and there were a handful of very odd «neighbors» wandering around the front of motel near our room. All of that being said, we absolutely did not feel comfortable staying here.
When immediately went back to turn in our keys, and the manager at the front desk (Judy) was extremely apologetic about the conditions of the room. She is definitely one of the nice front desk ladies that has been referenced in previous posts. She said, without a doubt, the owner would credit me back my $ 110 since the room was in the condition that it was and since we did not stay the night in the room. She said, «Our owner, Anne, is a very honest woman. She will be back in on Monday and will credit you your money first thing on Monday morning.»
It is now Monday. Although I was assured by Judy my reimbursement would go through on Monday, I called into the motel just to make sure all went smoothly with crediting back my $ 110. The owner (Anne Des Rosiers) picked up. What I learned through the conversation is that Anne had no intentions of reimbursing the room charges. I tried to explain that we did not use the room at all nor did we stay the evening, and her two office managers (Judy and a male) promised that I would be reimbursed when my mom and I left on Saturday. She said, «Judy does not make the decisions around here,» and, «You broke your contract.» When I tried to speak at all, even using the most professional and mellow tone, the owner continuously spoke over me and inevitably… hung up on me!
I thought I would give her the benefit of the doubt and called back once more to attempt to have a mature conversation about the situation. Once again, the owner spoke over me saying continuously, «You are not going to get your money back!» She hung up on me a second time. I then got a call from the Sedona Police Department saying they got a call from Anne at the Star Motel about some phone calls. I patiently explained the situation to the officer, who said, «Wow, that’s terrible. If I were you, I would definitely refute this charge through your credit card.»
So, I have taken the officer’s advice and will now be refuting this charge through American Express, which is a process that can take 30 – 90 days. Lesson learned: the owner of the Star Motel has zero customer service skills, nor does she have any idea how to run a business. Anne Des Rosiers absolutely took advantage of my mom and I, she did not take accountability for the condition of the room we attempted to rent, and she also took no responsibility for the information that her employees communicated.
Please be advised that if you choose to stay at this motel, and if you have any issues whatsoever, you will not be shown any compassion or given correct information from the staff at the Star Motel, particularly the owner. She runs a broken, dishonest business, and I am ashamed to refer to her as a fellow small business owner. This is exactly the type of business that I strive everyday NOT to be. Please know that if you hand over your credit card at the Star Motel, you will never see that money again, unless you decide to devote the extra time and energy to refute the charges through your credit card company. $ 110 was a great deal for the room, but we never had a room…

This motel has the BEST location… right in the middle of a bunch of stores and restaurants, but isn’t loud at night! You could see the red rocks in all directions, so the view was aaaamazing. The women who work at the hotel are extremely nice– they gave us directions, suggested places for us to go, and we accommodating to the times that we wanted to check in and out. The room was clean, supplied with towels and toiletries, and had a small refrigerator and microwave. We had three people, and we were all given keys, which was also very nice. There is also parking available in the front of the motel for guests, which was VERY nice! The price was also unbeatable– we looked into A LOT of places to stay, and this was definitely the best option.

Like everyone has said before they have super nice ladies that work here. The rooms were affordable and very comfortable. the beds were clean and big. The bathroom was spotless. Its near a lot of cool places. I would stay here again in a heart beat. I hope the nice front desk ladies see this because their customer service was next to none «Thank You!»

My parents and one of my brothers came out to visit this past weekend and we drove up to Sedona. Never having been myself, I was looking forward to driving around and getting a feel for the place before deciding where to lay our heads. The weather was cold and windy, and it rained a bit, even snowed for a few minutes. I usually like to pick off the beaten path locations, but because of the weather we needed to find a place with that OTBP feel, just more in town. I wanted my parents to be in the heart of town, so they could easily go out at times when my brother and I set out on our own for hikes.
So after spotting the retro sign, I went in to check availability. The nicest lady, really the nicest, greeted me at the front desk and offered me, based on my request for sleeping 4 adults, the choice of a room with two doubles or a room with two doubles with a full kitchen, a sitting room, and a private patio with table for 4. I looked at both and chose the larger. It was perfect for us and the price was surprisingly low. The room was extremely clean and outfitted with everything that you’d need for a comfortable day and night in Sedona — firm beds, extra blankets, a full closet, kitchen stocked with all utensils, tableware, a wine bottle opener…
The Star is located next door to a convenience store, and beside, across from, and in-​between restaurants and shops. We drove to a market a mile away and stocked our kitchen, bought a bottle of wine next door, and enjoyed an early dinner in our little Sedona apartment., We had great red rock views from the living room and from the kitchen windows. A very homey place with a very indy feel.