I love this place. The guys are ALWAYSFRIENDLY!!! They accommodate me for anything I need. The young kid that works nights even orders my cherry lifesavers by the box for me. The older guy in the AM is a doll. Don’t pay attention to reviews from RACIST reviewers. To comment about their heritage, REALLYPEOPLE. I love these people. Their prices are as good as anywhere else.
Jasmine H.
Tu valoración: 1 Sebastopol, CA
Wow… talk about going from excellent service to literally being stolen from! If it was possible to give this place negative stars I would. This is not a locally owned mom and pop. I have been lied to AND now stolen from, first I was overcharged $ 4.98, I made the non English speaking person aware of the overcharge, but I had already handed him payment in cash. So, being a regular here and on a first name basis with the person who is normally working, I asked for a receipt in good faith that the owners son would make it right the next day, since i buy the 2 for $ 5 energy drinks there at least twice a week. This man could not even give me a receipt! He was angrily pushing every button on the cash register, while 5 people lined up behind me. I felt bad for them, so I asked if he could write me out a receipt. He scribbled out my total and handed it to me on a thank you for coming piece of paper. Um… I could have written that. So, I asked him to initial it. He angrily did so. The next day when I explained what happened and purchased a carton of cigarettes, which I do regularly from this same person, he said, «Sorry, I was getting engaged»…that’s great for him and I congratulated him and even joked that the extra 5 bucks was his wedding present. That was a joke. He did not offer me the correct price for the 5 hour energy drinks I have been buying from them only for over 8 months, instead he gave me the wrong kind of cigarettes, I paid $ 60, get home, find out they are not what I asked for(they were 100’s) and go back to return them since they were the wrong kind. They were unopened and he proceeded to tell me it’s illegal for him to «buy them back». Buy them back!!! I just want what I paid for. I will never go back to this store, due to their mistakes. Support LOCAL, the green smoke shop has a local and very nice and ethical owner, they are only next door and where I go to buy cigarettes if i have to. This place has lost a loyal customer and I will make sure to deter all friends and family from this place, after those 2 terrible experiences. Ask for receipts and check them these days… I didn’t even notice I have been getting short changed from certain places lately… not ethical!
Victor G.
Tu valoración: 3 Oakland, CA
Lucca is a mini variety store: –small bottles of hard liquor –microbrews limited to lagunitas brewing. –deli counter –dvd’s, porn mags, –limited convience items. –geared to the local trade, not a destination –parking in front. 2 stars just got a lotta tic…
Queen R.
Tu valoración: 1 Ukiah, CA
the hobbi wking here is rude as hell !! he calls ppl names refer’s to WOMENUSINGTHE B WORD, he doen’t know how to treat ppl with respect! he treats teens horrible! he used profanity towards customers! ppl(((warning))) «take ur $ else where, don’t support this jerk!!!» for a business man he has no skills, unprofessional, mayb he can treat ppl like that back in his unruly country, of hate n greed, but that don’t fly in America !!! don’t support this hater!!!