Key Auto Body

I give this company five stars on all counts. The quality of work, the courteous service. The guys are PROFESSIONAL!

Highly recommend!
Took my car here many, many years ago and remembered being satisfied. Scraped the SUV pretty bad, ripping off a wheel flare and saw they were on my insurance list of recommended repair shops. I was leery because I thought maybe my insurance has some deal or whatever with them, you know all those suspicious things go through your head.
A few people told me go where they will eat your deductible for you, etc. but that doesn’t sit right with me. Anyway my insurance said they would guarantee the work for life and at my estimate Justin told me about their guarantee as well. Felt so comfortable there after meeting him and getting a feel for the place. He took over for his dad since I’d been there so I wasn’t sure what it would be like now, but it still seemed very professional and clean etc. When I arrived for drop off, a rental car was there waiting. Actually Justin called the day before asking what type of car I preferred etc. so that there would be no inconvenience or surprises.
The work was done in two and a half days flat. I’m not kidding when I say it looked better overall when I picked it up then when I dropped it off! A great guy named ‘Chris’ works there. He had detailed and polished the WHOLE SUV! I did not pay for that! The repair was impeccable! I seriously would never have known anything was ever wrong there. Heck the repaired side looked better then the side that wasn’t damaged. Pretty much my 2006 vehicle looked new again. I keep it pretty nice so I was worried about the whole thing going well. People always think its newer then it actually is, so I was very happy to see it looking even better.
I cannot recommend them more enthusiastically unless I could give them 10 stars. There is no button for that so I’ll just finish by saying no one wants an accident to happen. Its always at the worse time and always stressful. They took what I thought would be a time consuming, irritating situation and made it a smooth, timely experience. My time means far more then saving on my deductible and I don’t have time to deal with shoddy results. SO GLAD I went there! Will recommend them to my friends and family. Would go again in a heartbeat but hopefully I never have to see them again! lol :)
#happycustomer #topnotchplace #highstandards

I was impressed with the friendly and professional service I received from the owners and staff of Key Auto Body. After a large thrown rock did considerable damage to the hood of my new Mazda3, my insurance recommended Key Auto Body. Because of the recommendation, I was confident that the quality of the work would be satisfactory. They exceeded my expectations. The work was top notch. I am very happy with every aspect of my experience.

I love this place! Had some work done several years ago and was very happy so when a fender bender happened I asked Justin if he could just make it look decent until all of the insurance paperwork went through. Right then and there he took it in and did an amazing job in 15 min. I am thrilled and he would not let me pay him-​I will definitely be back and tell everyone this is the place to go!

Justin and team at Key Auto Body far exceeded my expectations on Time and condition in the repair of my car after a run in with a fixed gate! My insurance recommended Key and I had used them many years ago and was happy. This time around though they made it quick, easy and enjoyable. They worked with the rental company and had the rental car waiting for me when I showed up with my car. They were able to take my car immediately upon my insurance co requesting that they contact me. The job was done several days prior to what the said they were aiming to be done with it. It was cleaned inside and out prior to me picking it up and it smelled great inside as well. The work done looks perfect and they were a true pleasure to deal with. Key Auto Body continues to provide excellent service.
Thank you Lynn Bowen

Friendly, home town service! My daughter came home with her bumper hanging down. I stopped by Key, and rather than coming up with quote, they said, «I think we can just pop that back on». And they did. And they refused to take any money! Thanks guys, that repair probably would have cost a few hundred bucks at the VW dealership.

Justin and his team are friendly, fast, and most importantly do great body work. Need help with insurance company? They have you covered with that too. I hope I don’t get hit again but if I do Key Auto Body will definitely get my business again.

I am happy with the recent work I had done to replace my Toyota Camry’s rear bump because it was bought back to pre-​accident condition. I really liked that general
Manager key justin was able to provide me with a rental car from enterprise at
No cost to me. I had a very good experience as a previous customer since I bought in my previous car to auto body as well. I would recommend key auto body to a friend because of excellent customer service.

Awesome shop. Justin and the crew were just great. Should I crash again I will be back!

Just took my car in for an estimate. Justin was very helpful, friendly and quick. I couldn’t have asked for a better experience! Thank you Key Auto Body!!!

Very happy with the repair and ease of transaction.

Key is the best of old school integrity, friendliness, competence and the modern techniques and insurance navigation knowledge. Justin and his crew made it so easy, expertly dealt with my insurance and delivered my car in perfect order. Best of the best!

Justin provided great customer service after a previous job done at their location wasn’t done right. He made it right without hesitation. He was always in communication with us on the status of our truck as well. Human error exists everywhere but ownership of responsibility is rare. We have used them several times over the years and I wouldn’t go anywhere else for auto body work.

I purchased a used 2003 Ford Explorer that had dents around the windows, from who knows what. A friend recommended Key Auto Body and I am very glad I went there. A few days later and there was no evidence of damage at all. A few years later when my husband side swiped a mailbox, I called Key Auto Body and they got me right in. They even offered to lend me a vehicle while mine was being worked on. I see that now they are a Hertz site and can set up insurance rental vehicles on site. Very convenient. I’m not sure what the previous reviewer is talking about; every time I’ve been there, all the bays are full. This is a family business and they all know their particular skill extremely well. I wouldn’t hesitate to refer someone to Key Auto Body.

Just got my camper shell painted here and I do not regret it! They got it down in there! Not only were they accommodating to get it done for me quickly because I am not from the area but they matched the paint effortlessly. I thought the customer service was good but the quality of work is the most important to me and they clearly are pros! I would recommend anyone here if they wanted the car done right.
This was a reference I am glad I took!
Thank You Key Auto Body for your great work!

Took my car in for an estimate for a sideswipe. Friendly, efficient, took pictures, said he’d email the estimate to me and the insurance company that afternoon. After four days, still no estimate. I called and was told the guy who took the pictures wasn’t in, the estimate was nowhere to be found, took the information again, said he would get back to me. Next day, still nothing so I called again. Supposedly guy #1 was at the gym. I told guy #2 I was going to write this review. All of a sudden, 10 minutes later I had a call on my cellphone from guy #1 who said he had it done. He was very rude. «I don’t work on the weekends, I get busy, blah blah.» May I mention when I went he was alone and there seemed to be no activity anywhere around?. I was the only customer. Also, may I mention that bad customer relations get you nowhere since without customers you are not in business? Don’t do me any favors, guy #1. I don’t think I would have written this bad review but when I got home, he had not sent me a copy of the estimate as promised. Whether the insurance company has it or not is anyone’s guess. So where does it leave me? Going to another body shop tomorrow to get another estimate.
It looks to me like Key is on the verge of going out of business. I can’t risk taking my car there even though it’s way closer. I had always heard good things about them. It’s too bad, but there is clearly something not good going on there.