Westlake Center

Anti-​customer policies. It’s no wonder this place is failing.
I was shopping all morning at Zara with my wife when I stepped outside to make a phone call. It was a beautiful sunny day. They have no place to sit except these large cement planters. The minute I sit down, I am accosted by a security guard telling me I can’t sit down anywhere outside. He informed me that this was private property and that if I continued to sit they would call the police to escort me off the premises. What??? I promptly stood up and finished my call. What are they thinking with this kind of policy? If there goal is to make their establishment as uninviting as possible, they succeeded.
The only reason I come here is for Zara. I hope Zara moves out so I never have to set foot there again.
Westlake Center– learn how to treat your paying customers better.

I visited the food court for lunch last week and ordered the Pepperoni and Cheese Stromboli for about $ 6 at Pizza Italia. Nice price for a quality lunch. Very friendly & quick service.
There are glass windows that allows you to view Seattle and the street performers.
Definitely would come again when I get the chance to try all the other places too.
The only reason why I gave this review 4 stars is because the bathrooms had a strong odor. Overall, I had a cool experience at Westlake Center.

Absolutely the rudest staff member ever!!!
This morning, I took the monorail to spend a day in downtown. The first set of doors (north when exiting the monorail) were stantioned off, someone was cleaning so I walked through the doors in front of the monorail ticket both. I saw the escalators were operation and so I took it down. Everything seems normal so far.
I got to the next level down and saw the escalator to the ground floor was not operational. I was calling for help to a security guard at the bottom of the escalators on how to get out of there. The older man instead yelled up at me like a little kid to get back to where I was in a condescending tone and he proceeded to argue with me that the monorail was closed. Here I am trying to tell him that the monorail was working, otherwise how would I have gotten there, duh, and I needed help to get out of the building. He was constantly yelling at me (similar to how I yell at my dog for doing something wrong) and was combative. I ran into another security guard who politely asked how she could help, the sweet gal told us to just walk down the escalators. (do not walk down escalators that are blocked off in case of safety reasons you do not know about). I walked past the older yelling security guard, no apologies for not helping what so ever. He needs to be retrained not only on how to treat customers but how to treat people with respect in general. (So hard not to say anything about mall cops) It doesn’t help that this reminds me of why I never shop in that area.

Located in the hart of Seattle and it’s a total waste of space the last straw for me was when they don’t allow you anywhere in the mall to charge your phone I can’t support a business like this only 3 stores interest me anyway the food court is crappy as a tourist sure go walk around just to say you did it but the security guards are also jerks. Just go, to pike place market and the other things in the area don’t waste your time with this hell hole of a mall I’d rather go to whole foods

This is an ok mall and food court not worth going to compared to other malls in the area.

I love their food court have variety of foods. The indian food was my favorite. The food is not the best but good enough for food court food. Plenty of sitting area, its good resting area when you get tire of shopping.

Located in the heart of downtown Seattle. Westlake Center is a four-​story, glass enclosed retail pavilion offering a mix of national reputation retailers and a unique selection of the finest quality regional merchandise. Including DAISO (Japanese $ 1.50 store concept) Although the store and selection is smaller, it’s still worth a visit.
The mall is kept nice and is attractive for visitors. It has a food court on the third floor with plenty of seating and a nice variety of food services. If you sit by the windows you can get good views of downtown. A big plus is that you can catch the bus monorail to Seattle Center from there.
On the lower levels there is a shopping mall. Also Westlake is a central area from which one can also go just a short distance to the Seattle Convention Center or in the other direction just a few blocks to Pike Place Market. It was enjoyable spending time there and walking distance to many large department stores and boutiques on the cross streets.
On your way out, climb on a Duck for a very unique land and water tour of Seattle. Every year Santa comes to Westlake Center. They have a massive Christmas tree that gets lit the day after Thanksgiving. They also have a huge star on the top of Macy’s and they even set off fireworks. It was a spectacular event and one I plan on making a tradition. Also, right across the road in Westlake Park is where they set up the Christmas carousel the day after Thanksgiving.
The neighborhood has some interesting characters, so do be mindful of your surroundings. Many homeless people hang out by Westlake Center and across the street at a public plaza. Some panhandle, but most interact only with each other. I like buskers and anyone doing SOMETHING to earn some money.
The best thing about Westlake is that there’s no cost to wander about the mall, especially good on a rainy day. When you’ve had too much shopping, they have a nice Starbucks waiting to serve favorite drink. Mostly the atmosphere is one that is hard to put into words so maybe you should just check it out for yourself. Happy Holidays all!
«Westlake Center well worth visiting».

This mall really sucks.
Very high vacancy rate and what stores they do have aren’t very impressive. If you’re looking to actually buy anything, go to any other mall where you can actually get a collection of shops to choose from instead of a collection of empty spaces that are supposed to be shops but aren’t.
The best thing about this mall is the food court which is, well… a mall food court.
Don’t waste your time with this one.

This mall isn’t great but its not bad. I think its meant for tourist. Not a lot of people shop here and the food court is quite empty. I am not a big fan here because I don’t shop in majority of the stores here. Second of all this place is small., Why shop here when you can just roam the street of downtown. You have a better chance of finding what you need.
The mall is clean. Will I come back again, well of course.

Selection of stores are limited and rather disappointing. I don’t really know if people actually come in here to shop or just to eat at the food court.
In addition to the disappointing stores, parking tickets would not get validated even if you spend a certain amount here. Another reason I don’t find anything attractive to this place.

Nothing special here i would have to say this was my least favorite place in Seattle. Seemed like the mall was structured weird maybe im tripping but to me it felt like the escalators were the main focus of this mall. I honestly didnt care for it one bit. The food court was nice but considering that i wasnt trying to eat here i guess i didnt look into it much.
Surely didnt feel like i missed out here i will say it was nice on the way back from the space needle because walking to the space needle then walking Around and standing for a while kinda caught up with me but that lil train was nice when i de boarded on the 3^rd floor of the mall and didnt have to walk much after.

Clean facility with lots of shopping and plenty of variety. And it’s always clean!

Selection of stores is still sub-​par with high vacancy rate, but it’s earned the third star purely because the pushy kiosk people by the escalators are gone! Only saw one on the top floor and it was unstaffed…
Lush is still tiny. Are they all like that? I’ve only been to the one here. And what’s with the weird dark Claire’s?
It’s still more of a transportation hub than a shopping destination for me at this time.

Westlake Center is the main shopping center (whew, that was hard since I’m Canadian) in Downtown Seattle. It is connected via the Westlake Link Station, as well as the monorail to the Seattle Center.
There really was nothing that stood out in this mall aside from Daiso. Despite what looks like a large mall from the outside, it’s actually very small on the inside, not even 100 stores. It also had a rather confusing layout, especially if you’re going to the Link station or the monorail. For the flagship downtown mall, I sorta expected better from this place (I didn’t see the reviews before I went).
The outside of this mall, however, looks quite nice. The sidewalks and roads are designed with a permeable pavement surface, which is a lot better for the environment than asphalt/​concrete. There was also a nice pattern with the surface as well.
Free wifi!

Right next to Nordstrom and has a decent food court for a quick bite. The biggest advantage is that Nordstrom Rack is at the bottom floor, so feel free to swing by for some great deals.
Also, the mall has free wifi!

Place is pretty cool how its all underground and really clean. Its a crazy set up but pretty cool.

Westlake isn’t the best mall downtown, but it’s more of a shopping center than a mall. It has a great selection in their food court though, and good for the downtown worker bees. Check out what they have as far as selection, don’t take just my word on it.

Westlake Center is weird. It always has been weird. Well, maybe not always.
Back when I was in high school there seemed to be some normal mall stores here (like Express). There was also «Tall Girl», and I only knew that store because it was the only place my best friend could get jeans. She was so depressed when it left.
Now I work in the tower connected to Westlake Center and I still can’t figure it out. Everything about this mall, from the stores to the restaurants in the food court, seem to be one-​offs of something else. Instead of the Sweet Factory, it’s «Candy Tyme», instead of Panda Express, it’s «Lotus Express». Instead of Sbarro, It’s «Pizza Roma» or something like that. There’s no lululemon, but there are two activewear companies of which I have never heard of up until they moved in. There’s a sad little team shop in the back corner that has a laughable inventory — two rounders of sweatshirts and t-​shirts and some stuff on the walls.
The one thing Westlake does seem to have going for it is Zara. It’s like Westlake is trying as hard as possible to become the little sister of upper-​scale Pacific Place, but is failing miserably.
To my dismay, they also added the Ducks Tour busses outside the center. I suppose it makes sense seeing as Westlake Park and surrounding areas are tourist destinations, and it’s the only place you can grab the monorail to the center, but it can be quite the annoyance with tons of tourists and their children honking on those little duck bill toys.
The one thing I do thoroughly enjoy about Westlake is the deck at the foodcourt. It’s a great place to soak up some sun with your lunch in the summer and relax for a little while. And I guess Westlake does have Fireworks, Lush, Made in Washington and Claires, (more mall staples) but unfortunately these stores just don’t make up for what Westlake lacks.

Westlake is altogether unpleasant. A lack of class combined with utterly questionable store choices makes this the kind of place you go until you know any better.
The place has an unappetizing selection of gimmicky niche stores. There’s a brain store for. brain games and toys. Didn’t that fad die out in 2010? The only place of any merit is Daiso, which sells Japanese gimmicks that break after you use them once — but only, thankfully, cost a buck fifty. The food court consists largely of knock-​off «ethnic» cuisine a la Panda Express. See! Seattle is multicultural.
Before the recent remodel, they also had hawkers selling cell phone cases (a necessity in any rundown establishment). This place is truly incredible.
The mall cops are rude. I was here charging my phone once and they lectured me about this being private property. Okay, buddy. We all know how your trickle-​down economics worked.
If you’re a tourist absolutely desperate for a neck pillow, you can probably find one here. Actually, if you’re a tourist, you’ll probably come here regardless of what I say, if only to remind you of home. Yep, Seattle is just as monotonous and shallow as the rest of the country.

Got late lunch/​early dinner at the Westlake center food court. Got Philly Pepper Cheesesteak, 10 barbecue wings, Original Cheesesteak and side of fries. Whole thing was around $ 33 plus $ 3 tip.
Philly Pepper Cheesesteak — average, nothing special.
Original Cheesesteak — average, maybe bit better then Pepper Cheesesteak, seemed bit salty.
Barbecue wings — not bad at all, wish had some special sauce on the side :)
Fries — pretty good, fresh, crispy yet creamy.
Guys at the counter was friendly. No lines cause it was kind of between lunch and dinner so not crowded.
Place is fairly clean and fairly comfortable to have a bite.
Would recommend, if you want to have a quick bite but if you expecting something totally different not the right place. You actually can personalize better sandwich for lesser in Subway or Quiznos.

This mall has some really good attributes as well as some really bad attributes.
The good:
has a HUGE Zara. Great news for all of you European tourists and all of you fashionistas out there ;)
2.Daiso! Japanese dollar store
3. Huge seating area at food court and some outdoor seating as well
4.the monorail station is on the 3^rd floor where you can take a ride to the space needle
The bad:
1. Very small, it is 3 floors but only about 10 – 15 stores in total

What a sad state of affairs for Westlake Center. (Speaking of the ACTUAL BUILDING) Ten years ago, Westlake was awesome and had a plethora of enjoyable stores from Fossil to a movie/​entertainment store to a clothing store for taller ladies (my personal fave).
Existing now? Cougar Gold Cheese. Fireworks. An «Everything for $ 1.50» store. Lush. Claire’s. And a bunch of junky international food (and Sbarro) kiosks in the upper level food court.
Is Westlake Center remodeling? If they are, there was no indication as such. Ultimately, I was super deflated by this turn of events… or lack thereof. Blegh. Not gonna happen again.

Shopping in Downtown!
A great multi level shopping center in the downtown area with a movie theater. Clean and modern environment to get your shopping groove on that is just a few minutes walk to get chowder when you are done.
I prefer outdoor shopping centers but understand that not all cities enjoy the stable weather we have in Southern California. On the contrary, this indoor shopping center provided warmth for us in the low 40 degree temps of Seattle.
AOK in my book!