Valet Mobile Detailing

Stay away from this place. These folks don’t give a damn about customer service. I had the misfortune of discovering them through a Groupon promotion they ran earlier this year and contacted the company to schedule an interior detail. A call to reschedule my appointment went unreturned for a few days, until I was forced to call them again myself. On the actual day of the appointment, not only did I waste four hours waiting for a technician who never showed up, but I never even received a phone call to notify me of or to explain the situation. Understandably annoyed, I left a voicemail about the complete no-​show with the company the following business day, and the company responded with a lame apology and said that the technician had the wrong address down for me. Ridiculous! What kind of company sends its technicians out into the field without the customers’ phone numbers?! This was either a blatant lie or an incredible example of incompetence. I left a final voicemail asking what they were willing to do to rectify the situation and never heard from them again. Truly, truly unworthy of anyone’s business.