Although I didn’t actually have someone from Technical Support Services come to my office, I can tell they are reputable and reasonably priced. My printed pages were getting smudged, so I called Technical Support Services to ask them to come look at it. The man on the phone said it was either the printer cartridge was leaking or the fuser needed to be replaced. He recommended that I change the printer cartridge to see if that fixed the problem. It did fix the problem! He saved me the cost of the repair call. This is the printer repair company I’m going to call for any future issues!