SolTerra Systems

I absolutely love this company. Top notch installs and experience. You won’t regret working with them!

We hired SolTera to install solar panels on a home in Eastern WA. They were happy to come out (even before the snow had melted) and give us options, information and various proposals based on our roof dimensions.
The team that came to the home were super friendly and stayed to themselves. I offered for them to leave their work area «set up» for the next day (we had a lot of panels installed) but they insisted on cleaning up their space each night.
Throughout the whole process the main office gave us regular updates, ensured we had the paperwork we needed to sell power back to the PUD as well as our permits. They were accommodating when we asked to add a panel box to the garage (where there formerly was no electricity). During the install process of main office kept in touch with what work was done, what was left and the status of the inspection with L & I.
Solar may not make sense in every case but if you’re considering it, I’d happily recommend these guys. If you’d like to see a picture (well as good of a picture as I can take from the ground), PM me.

We loved working with Solterra! They installed 25 PV panels on our home and upgraded our electrical panel as part of the installation.
At the beginning of our process we knew we were interested in solar, but had so many questions. And, we are the type of people that really like to have an in-​person conversation to evaluate our options. Solterra was happy to come to our home and sit down with us. (Not all the companies we contacted were willing to do that. Several wanted to simply look at our house via google and send us a proposal.)
Solterra did an excellent job educating us about our solar options and the current incentive structure. They then provided us with several options, and we worked together to come up with the perfect one to meet our needs.
The communication about the installation was excellent, and the installation itself was done quickly and professionally.
Additionally, Solterra provided turnkey service which meant they handled all of the paperwork required from the state and the city to have our system connected to the grid and so we receive the proper incentive payments annually. This was a huge benefit — saving both time and stress. And they have happily answered all of my questions about the incentive system before, during and after the installation.
Finally, we did have an issue with our electrical panel where one item in our house was mis-​wired. When we found the problem, they came out the very next day and fixed it at no charge. The electrician took the time to test everything else on the panel to make sure there were no other issues. This is the kind of service you want when you have a problem!
I know that I can call Solterra with a question at anytime and I will receive a prompt and helpful response. I highly recommend them!

We were very happy with the installation, from start to finish. The crew were hard workers, very professional and did quality work. They also made it easy for us to see the benefits of solar power and the whole process was pain-​free. We also appreciated the way they helped us with any questions, and I was left with the feeling that I could call at anytime, even now over a year later if I needed any help with anything. In fact I made a call recently and Kevin, who did such an outstanding job in educating us about the system contacted me immediately and helped me with a simple maintenance issue. He acted as if I was an old friend that needed some advice. It was very reassuring. On top of all that, we have an outstanding solar system and have been reaping the benefits for nearly two solar seasons.

Horrible customer service. They looked at our roof and gave us a bid. We signed a contract with them and took out a loan to purchase the equipment. Two weeks before the installation they wanted to reduce the warranty from 10 years to 2 years. We received an email about this on a Friday at 9:45pm before Kevin, our salesman, went on a week vacation. Very disappointed in the level of service they provided. I would advise to look into other companies if you are deciding on solar.

We had a great experience working with Soltera. They were wonderful and prepared when we first met. I would have felt NO pressure to decide to hold off on our solar project panel. Luke just loved his work and wanted to share his enthusiasm for solar energy and make the financial case for going forward given all the incredible incentives. We got the whole job done quickly to get in under the end of year deadline for tax purposes. Everything went as planned and it was a pleasure to work with the entire team. I love the federal and state tax incentives and digging being an energy mogul from the sun :)

We bought our house 4 years ago and the roof was replaced at that time. The old owners paid around $ 20,000 at that time. The roof had low spots where water accumulated (called ponding). With standard roofing, ponding will negate any warranty. Obviously, the roofer at that time overcharged the former owners for an inferior roof. We got estimates for a new roof this past summer and all came in around $ 20,000+ with multiple different recommendations. I wondered if we replaced the roof at the same time that we installed Solar, if it would be advantageous. We contacted Solterra and were immediately in touch with Kevin Moen. He was courteous, knowledgeable, believable and obviously loved his product. He came when he said he would and followed through every time (unlike the other 3 roofers). They made recommendations about safety issues with our electrical panel and some deterioration on the structure of our roof. We never had to clean up after any of the workers and they were all a joy to work with – uncommonly courteous and diligent.
Our experience was the best that we have ever experienced in our 30 some odd years of owning houses and rentals.

We feel really good about working with Solterra Systems in getting a photovoltaic system, in combination with a new roof.
1. They got the job done, within the budget and timeframe agreed on.
2. They made the job possible by hooking us up with a source of financing (Puget Sound Cooperative Credit Union) that we hadn’t thought of. Financing was a big deal because although the project makes total economic sense in the long run, we didn’t have all the cash up front.
3. They designed a system that met our needs and fit in with the particulars of our site (e.g. allowed for a large tree to the west.)
4. The system as installed works great and looks great!
5. The staff was friendly and effective. We worked with Kevin, the planner, and several roofers/​installers whose names I don’t remember, but they are all people I’d be glad to have over for a party!
We went for the PV system because we’re pretty sure energy prices aren’t going down in our lifetime, and we love the idea of generating our own juice! (It pays for itself in about 14 years and is gauranteed for 25 so the decision was pretty easy.) We went for the metal roof so that we won’t have to replace it in 30 years and as a side-​benefit the water running off can go on our garden without the chemical issues associated with composite shingles. Doing the roof and PV system at the same time may not be necessary for everyone, but it worked out very well for us, helping us make our little house just a little bit more environmentally responsible … and economically valuable!
I recommend Solterra to you without hesitation.

These guys are the best. We got an eco-​roof (plants on the roof), solar tubes (for passive lighting) and solar (photovoltaic) from them. This is the first remodel job on our house that we would choose to do again. They took complicated and made it simple and beautiful. It was exciting to watch and we love our house. If you’re thinking about doing anything to your roof, I would talk to them.