Shell

Oh, I wish I had read the reviews! BUT who reads reviews of GAS STATIONS! I’ve lived in the neighborhood for 20 years. Same thing as the other reviewers. Paid for gas & a car wash. Get inside car wash, the sign keeps saying «pull forward». Now I’m at basically at the exit. Machine starts up BEHIND me. I go inside & say that I need a new code or a refund. The clerk who says his name is «Joe» begins to berate me (just like the previous reviewers) & say that if he gave me a new code I would just do it wrong again, that he couldn’t give refunds & then demanded to know why I couldn’t hear the car wash. Yeah. All that. So looking at the previous TWO YEARS of people complaining about the car wash — you have to wonder how much money those $ 6 to $ 8 adds up to in fraudulent charges.

Do not go here !! The owner or manager or what ever he is is a poor excuse for a business owner. Went in for a car wash and it malfunctioned and stopped on me.
When I went in the owner started to yell and berate me saying I had done something wrong and it was my fault!
Just asked for another car wash slip which I was given but low and behold, the car in front of me… The car washed stopped on it… So looks like might have been a mechanical issue. But owner is an ass and will not go back there.

I used to get gas from here pretty regularly. It’s usually not a problem if you’re paying with a card since it can all be done at the pump — just like most gas stations.
I would also occasionally go through the car wash there with no hassles. However, I recently used the car wash but the LED sign in the car wash said I had to move my car further left. I did so but my tires started rubbing against the guard rail. Finally, it just said the wash was complete but it never even started.
So I go in, tell the cashier the problem and ask if he could give me a new code. He responds, «I give you code 3 – 4 times and you will do it wrong again.»
Uh, what? Anyways, I tell him I’m not interested in arguing about whose fault it is, so if he can just give me a refund, instead. He says he can not because as far as the car wash computer is concerned, the code was used. I told him that he’d either have to give me a refund or a new code because I definitely did not get a car wash. He gives me a new code, all the while lecturing me on how I did it wrong — even though he didn’t actually witness it at all: «You’re not going in straight enough.», «You can only go 4 inches one way or the other.», etc.
So I take the bait and say that maybe there’s something wrong with the car wash. He then says, «How can it be wrong? It’s a computer!»
You mean the computer that can’t tell if the car wash was actually activated or not and can only tell if a code was used?
Anyways, he finally gives me a new code and walks out to the car wash with me and we both see the car that was behind me having the same issue with the car wash as I did.
So yeah, I’m not coming back here again unless I’m feeling like getting lectured about how I’m doing it all wrong.