Seattle Neurology, PS

I was referred to Dr. Krane for Bell’s palsy but when I was giving him my medical history he noticed my debilitating history of migraines that I never sought treatment for. Immediately he offered to start treating me for them and walked me through all the courses of treatment available to me. Over the course of the last 7 years we have worked together to get medications that worked to make living with migraines a non issue. Dr. Krane has always given me all the options available to help deal with my symptoms and reduce my migraines but decisions were always mine. Dr. Krane was always willing to change or adjust my medication if I was unhappy with how they were working. Dr. Krane is a great doctor who is willing to do all he can to have a patient led partnership to find a way reduce my migraine symptoms.

After spending 18 months after an accident that left me with facial pains and headaches (my primary doctor indicated that I simply had to deal with because nothing could be done) I ended up in Dr. Krane’s office.
I told him my very long-​winded story that included the accident, the pain and headaches, and the various doctor appointments, Dr. Krane said «I think I know what this is and I can treat it.» I was doubtful because no other doctor was able to help before, but I had nothing to lose with his treatment plan of an IV cocktail for three days and the daily use of some herbal supplements. Within days I had a quality of life back I was beginning to think was gone for good.
The herbal daily supplements that he suggested I take to keep headaches away has been very helpful, and can be found in any good naturopathic healthy store/​pharmacy, but if not Dr. Krane has a compound pharmacy that can mix the stuff for me. He also has a nice PRN medication cocktail that can wipe out my migraines after about 30 minutes.
Simply put, Dr. Krane ended a nightmare for me, and for that I am grateful.

WARNING!!! Do not go to this office. I called for help, as an existing patient, have sufffered from horrific symptoms for two months, ²⁴⁄₇ and have had horrific dizziness and was reaching out to them for help. I talked to Trish, who berated me and told me it was «irresponsbile» that I had to be billed for a $ 10 co pay back in 2008. That is the ONLY thing I owed them! But insurance paid them, so they certainly were happy to take my money there.
I asked Trish if I could come into the office and pay that debt so that I could be seen b/​c I was suffering. I begged her to make amends with the co pay and come in b/​c I really needed his advice and treatment. She said she would get back to me later that day. She never did.
Then, I reached another office person waiting two weeks and this is after I left eight messages on their phone system and they never got back. Her name is Jessica. She said she cared and would pass it on to Loretta, who was in the background coaching her on what to say.
I waited two weeks from that in which I was told I would be contacted back in 24 hours.
When I finally called them back two weeks later to ask them what to do and how I could make amends for that co pay, I was told that I was «released from the practice due to my inability to pay the co pay» and that there was nothing they could do. When I expressed the urgent need for my medical treatment, and told that nobody cared to originally get back to me, I was told by Loretta, who is EXTREMELY RUDE AND SNIDE, SNOBBY AN VERBALLY ABUSIVE that she would have to check with the doctor. I told her to go and do that.
She told me although she morally wanted to reinstate me, that there was «nothing they could do for me» and to «Check Google» and she was extremely abusive again in her tone, talking down to me. Then she said that her and Dr. Krane really did not care about the boat i was in. When I explained that one day she would be in a position when she needed help and someone would not help her, she said karma does not operate like that with such a small occurrence. How is denying me medical care a small occurrence?
Furthermore, when I said I wanted to take care of the debt, she would not accept it from me, which is rather odd if that is the only reason for my reinstatement. What a HORRIFIC PLACE! DR. KRANE AND HIS ENTIRE OFFICE DON’T CARE ABOUT PEOPLE OR PATIENT CARE AND THEY WILL BE REPORTED BY ME TO EVERY HEALTH DEPARTMENT IN THE STATE!

1. I will state I am a very critical person.
2. I do not like to go the doctor for anything and I prefer naturopathic alternatives.
3.Regarding the other Unilocalers that have reviewed Dr Krane, there is some truth to Dr. Krane answering his phone during visits, however I have never felt like I was being ignored. Dr. Krane is a wonderful doctor and I have nothing but good things to say about his business and his professionalism.
4. I have been seeing Dr. Krane for the last 3 ½ years and I have always felt that he listens to my input. A couple of years ago, he suggested a particular medication to me and I stated that I wanted to do my own research before I accepted the prescription. He thought that was a good idea and gave me a list of websites and a medical journal reference regarding side effects etc…
I highly recommend Dr. Krane!!!

Bjorn Krane is the most unprofessional doctor I have ever met. He left me laying on the exam table to answer phone calls and questions from staff no less then three times during an EMG test. Each time he left the door open while I lay there shirtless as other patients, staff and doctors walked by. I felt less than important. And if all this wasn’t bad enough he had no idea what was wrong with me but he kept prescribing anti-​depressants and pain killers like I was some kind of drug fiend. Dr Bjorn Krane is the last neurologist I would ever recommend.