Safeway

I live close to the Safeway so it is super convenient for me. My fridge is never full and I never run out of alcohol because it’s so close. The downside of being close is that I go at least two times a week and in those occasions that I go I rarely find a basket near the entrance. I need to search around the store or settle for a mini cart, if you find one.
That’s not too big a big deal. I can deal with carrying my stuff in my reusable bag. The big issue is in the automated checkout. I always have some trouble there. Either the weight is off or there is some other issue with the checkout machine. I understand there are issues here and there but then you get a checkout helper who is busy talking to coworkers and takes his or her sweet time to help you. It starts to irritate youI’m sorry but for as many times as I have gone I have seen little to no improvement

Safeways in general have an ongoing issue about sale prices and checkout ACCURACY.
Today was a new high: three out of three items were incorrectly priced at checkout, all of course HIGHER than they were advertised! After I’ve already jumped through ridiculous hoops like ‘loading’ these specials on my Safeway card, still they’re WRONG.
I spend more time having the prices corrected in Customer Service than I do BUYING the food. And only once in the dozens of times I’ve had to do that has the employee bothered to APOLOGIZE for it. Most of the employees, however, are quite pleasant.
Love the butcher shop staff at this store, but WATCH Safeway’s checkout prices like a hawk!

Searched for a good five minutes and could not find ONE SHOPPING CART. Neither could other shoppers I encountered. Gave up and decided to buy just two items we absolutely needed, two bags of cat and dog food. So I placed the 39 lbs of food on my 67 year old shoulders and carried it to the cashier and then (with no offer of assistance) down to the basement parking lot. There I found the missing carts. Counted 14 in just one stall.
Spoke with three different employees and no one had taken charge and got on a phone to track down more carts.

I’ve tried. I’ve been going to this Safeway for 4+ years and it’s over. I avoid the deli sandwich counter consciously now because the woman (dark skin with a hair bun) has such an attitude and she’s slow as a snail. I’m sure the only reason she still has a job is because of desperation and the union.
The starbucks counter, oy! Don’t even get me started. My venti drip coffee takes 25 minutes. If you want something of the espresso variety, expect to wait longer.
This place is a hot mess. I don’t see it getting better anytime soon.

I am writing this review about this Safeway’s butcher shop. They definitely deserve 5 stars.
I don’t normally shop at Safeway, but went on a whim to see of they had pork shoulder and belly. Everyone at the meat counter was so helpful, knowledgable, and welcoming and helped me find the perfect pork shoulder. Even when they did not have the pork belly, Josh (i think his name was josh?) found me some pork fat scraps that I could use instead for my recipe. How thoughtful! Even the checker who rang me up was friendly and helpful! They converted me to Safeway. I will definitely be buying my meat here from now on. Thank you!

Be prepared to stand in line for an hour and possibly bag your own groceries. This place sucks. The checkers all work at a snails pace and have attitudes. There are never any baggers to help expedite the checkout process. You would save time driving across town instead of standing in line here. You’ve been warned!!!

Typically my favorite store to shop at because of the cleanliness and friendliness of the employees. There are the rare occasions where you get the cashier that doesn’t say hello to you or look at you, and then barely gives you an audible goodbye or have a nice day when they hand you the receipt. They need to be more consistent with the people they hire, otherwise just give us more self checkouts and make them available in the morning.

I have been compelled to write this review because the customer service is OUTSTANDING! Everyone who works here is so nice and helpful. I normally go to the Safeway on John because I live closer to that one, but they are extremely rude and unfriendly there. So I decided to give the Madison store a try last week when I had an urge to buy houseplants. The girls working in the plant department were very pleasant and informative. Even when I was just walking around not looking for anything in particular the employees were friendly and asked if I needed help with anything.
I’m getting married in June and the cakes on the Safeway website are beautiful, so I called the John Street store and talked to the head baker. She was so rude and unprofessional to me right off the bat, I barely could tell her the date of the wedding before she was already unnecessarily annoyed. This experience was so uncomfortable, I was almost too scared to call the Madison bakery. The employees are SOOO much nicer at this Safeway. I didn’t get to talk to the head baker, but I talked to the packager and she was super nice and as helpful as possible. It was a very pleasant experience.
MADISON SAFEWAY HAS THE BEST EMPLOYEES!!!

This is a pretty large Safeway with a great selection of fresh fruits and vegetables and a pretty decent meat counter. There’s a small selection of fresh fish available also. It doesn’t have the largest selection when it comes to personal items such as deodorant shampoo etc. the deli counter has both hot and cold dishes that you can take with you on the go and of course their signature roast chicken is always a good option. parking is available in front of the store also some outdoor parking but there’s always the garage below which is easy access to the store above. store hours aren’t the greatest for late night shoppers they close at 11pm promptly.

Meh, I’ve experienced better.
Pros: This grocery has everything you are looking for.
Cons: You are going to spend a lot of time looking for it the first 2~3 times you shop.
Something about the layout, I don’t know what it is, that makes items really hard to find. It’s not intuitive… and that was actually frustrating. I don’t think I have ever been frustrated at a grocery store, haha, but I was. Odd.

I give the quality of the store 3 to 4 stars. Good bakery and decent produce section.
I give a recent self-​checkout experience by a little punk teenage worker a 1 star. Long story short. I DO NOT need YOU to tell ME not to «Get freaky on you» because I hit the help button after needing my ID checked. You were laughing and bullshitting, not helping customers. So yes I hit the help button to try and get your short attention.
I’ll be using the more senior staff to check out for now on. I get really tired of teenage millennial bullshit!
For the record I wasn’t rude. I just wanted my ID checked so I could continue to check out. If I saw you actually helping other customers I would have waited.

THIS SAFEWAY SHOULD REBRAND ITSELF AS A BAKERY. Buy your bagels here. They are $ 6 for a bakers dozen and I have not found tastier bagels in Seattle, but ONLY when one particular baker is in shift, and when the oven steam is working.
Thank you to the master baker at this specific location who delivers delicious bagels, and thank you to the friendly staff who stock shelves in the morning. I’m going to write the word ‘bagel’ a few more times to try and encourage Unilocal to pick the keyword up so it will display Safeway as an option for people who plaintively seek tasty bagels in the taste wasteland that is occupied by Seattle’s other bagel bakeries.
BAGEL BAGEL BAGEL BAGEL BAGEL BAGEL BAGEL BAGEL lox BAGEL BAGEL BAGEL BAGEL BAGEL cream cheese BAGEL BAGEL BAGEL BAGEL. Bagel.

Okay, so here is the deal.
I have never once thought I would write a review about a grocery store but I can’t help myself after the service I received today.
I have been coming to this Safeway since I moved to Capitol Hill in December. Every time I come in I am greeted and everyone is always super friendly.
Today was just over the top.
I went in looking to buy champagne and schnapps to make this incredible drink I discovered as well as pick up other grocery items.
I went to the alcohol section and asked a gentleman stocking the wine shelves for assistance getting alcohol out of the locked cabinets. He immediately jumped up and walked over to unlock the alcohol cupboard.
I explained to him the drink I was looking to make and he was SOOO HELPFUL! I told him I had no idea about champagne as I am a red wine drinker. He helped me choose the perfect bottles with complete honestly, and filled me in on how to make the champagne last longer with a little trick he had learned. This man was so warm and inviting and I really enjoyed my conversation with him as well as learning a ton of new information about champagne and the best ways to drink it.
I work in customer service and I am a General Manager for a large company, and his warm and inviting personality stood out to me beyond belief so I just couldn’t help but write a review.. He did not have to educate me and explain everything in detail giving me tips and tricks. Most people would have just unlocked the cabinet, gave me my alcohol and I would have been on my way.
His name was Enrico (I hope I spelled that right)
Needless to say, after working in the industry of customer service for a very long time this was one of the best customer service experiences I have ever had, and that’s saying a lot.
Enrico, YOU ROCK! and I am very excited to try my champagne and use all the tips and tricks you told me.

I’ve never had the slightest inclination to post a review of a grocery store, but the reviews being posted here are ridiculous. I almost didn’t go here because the ratings were so mediocre. This perfectly nice Safeway bares no resemblance to the Kafka-​esque hellscape described by so many people here.
The criticisms I’ve seen revolve around a few issues: service, products, parking and store layout. Everyone I dealt with was perfectly polite and helpful. Every normal product you would expect is available and the produce is fresh and plentiful. If you have special dietary needs concerning gluten-​free or vegan foods, this probably isn’t your store. The parking garage totally fine. The layout was totally reasonable, not some corporate maze designed to squeeze maximum profit from customers.
Everyone needs to take a deep breath and realize that this just is a regular Safeway.

Been coming here for two years and the recent remodel is nicer to look at for sure. People are complaining they rearranged all the aisles, which they did and that’s honestly a poor choice. But as long as they don’t do it again I can relearn the store. The quality of produce and meat does vary a bit, but it also depends on whether something is in season or not. Right now, you can get high quality King Salmon and yummy strawberries. Don’t expect the same quality in April or October. In general the employees are pretty nice but I’ve had some issues with no one being around to help me at the sandwich counter and alcohol section; had to track someone down and they call for help, and no one comes by, even 10 minutes later…
This review is rambling, but the takeaway is: I’ll get the basics here because it’s way cheaper than anywhere else. I like their rewards program and it passes on savings for when I get fuel.

No, it hasn’t really gotten better. I just feel bad about my one-​star reviews of yore.
In fact, it has kind of gotten WORSE, because they revamped the place and now even the MANAGERS have trouble finding things!
Really, it’s a horrifying re-​design, aimed squarely at maximizing sales by forcing shoppers to TRUDGE wearily through EVERY AISLE to find what they need. What was already a mind-​bogglingly stupid, senseless, irritating layout has gotten exponentially WORSE. On purpose.
Oh — and they have locked up the liquor, so you have to track down whoever is on duty to unlock the cabinets, and it’s a frightful pain.

This is a terrific neighborhood grocery store. The cashiers are friendly and remember who you are. Many times they even open a lane to help out and often stop in an aisle to offer help and direction. The pharmacists are wonderful — it feels like a small hometown pharmacy. Enrico feels like your best friend who knows a ton about wine and adult beverages — he’s wonderful. If I had a complaint it would be the loss of a bank — I know it’s been gone for YEARS but I’m still sad about it.

For all the bad reviews this Safeway has, I’d expected to show up to a disorganized store with all of the good things out of stock, no staff, little produce, little beer, and a tiny floor plan.
As it turns out, people on Unilocal like to exaggerate things. It’s quite possible that the store used to be worse, but the store I visited had a decent beer selection, self-​checkout and reasonable lines. I was able to find limes, despite the current shortage, and what looked like a completely ordinary Safeway. I walked, so I have no clue how terrible the parking might be, but the store itself was fine on a Sunday afternoon.

I had my prescription transferred over to this pharmacy because I lived near by.
The first time they didn’t have the appropriate information transferred from my other pharmacy and made me come back.
The next time they said they would make my refill automatic so i wouldn’t have to call each time.
Not so. When I came back they didn’t even have the medication in stock and claimed to need a new prescription. The next day they called and told me I wasn’t a patient of the doctor’s office the prescription was from and couldn’t get in contact with them. They called the wrong office. I called the number listed and got in touch with them immediately. And now I am 2 days late in taking my medication.
The staff has been overall friendly and willing to help but there are some systemic issues at this pharmacy. I’ll be transferring my prescription after I get this one sorted.

Several stops at this Safeway, with just a couple rotten experiences peppered in. But, they have one thing that keeps me coming: Mini Coffee (cup)cakes. You’d think that you could find these anywhere, but my luck has proved otherwise.
The store recently opened the Self-​Service check-​outs, which are convenient for people like me who have just a few items to grab and head out quickly.
They could improve their Customer Service skills just a tad, but otherwise I’m a fan of this location. This last sentence doesn’t apply to the woman who iced my maple donuts one morning when I was having a serious craving and there were none out on the shelves yet.