Pharmaca Integrative Pharmacy

** Update. I visited the store after posting this review, and the manager worked very hard to make it a pleasant visit. Good job! Keep it up!
First, let me say that having a store where I can easily purchase medical grade supplements is a big help. The products that the store carries is very high quality, healthy products. That being said, I truly dislike going into the store. There are a couple of employees who are great: friendly, supportive, good customer service. MOST of the employees including the manager provide very poor customer service. They come across tense, negative, and rude! I truly dislike going into the store. I would definitely purchase more from Pharmaca than I currently do if the employees and manager came across in a genuinely helpful, friendly, supportive manner.

Called today to find out about the vitality event published on Unilocal.Well, they have coupons and a chirppractor and Nordic Naturals and Garden of Eden folks. kind of small event. The rep with whom I spoke was short, curt and basically rude.
I’ve been in here a few times since the last bad review and it is nice looking and soemtimes has stuff Bartells ran out of. But snippish ways do not win me back.

I have to laugh now… scanning the reviews I see so many people with similar experiences. I loved the store in Santa Fe, NM and thought I’d love this one too. However I have found the pharmacist and her male counterpart to be short, surly and rude. I have given them many opportunities to change my mind… and now I will go FAR out of my way to NOT deal with these two people. Reading reviews, I see that many others have had the same negative experiences. Wake Up People!!!

RUDE UNHELPFUL STAFF. This shop is kind of fun, and they carry some neat products, but they are expensive, AND the staff is consistently passive aggressive and RUDE. Though they have an ND working in there, and an aesthetician, when I’ve talked with them about my concerns and ask for product recommendations, they seem dumbfounded. I’m better off looking at internet reviews. The aesthetician I met recently was completely useless, I listed my skin issues, said I wanted a moisturizer to address it, and she responds by «so do you have specific questions?». Yes, I want a freaking product that addresses the issues I just spent several minutes going over with you, wth! Ended up telling her I wanted to look on my own. So if you know what you want, don’t need help, want to pay more than you should, with poor customer service — this is the place for you! They do have a good return policy though, that’s what the 1 star is for. No experience with the pharmacy.

I have been a pharmacy customer for four years at this location, the pharmacists deserve a better rating than this but this review is based on the store itself. Today, after overhearing the retail clerks having a conversation with each other, I almost abandoned waiting on my prescriptions. The conversation was about «a little black girl» (their words, not mine) that was a victim of rape and violence by white officers in some other city (they forgot). First off, I am going to say that is a completely inappropriate conversation to have in front of customers waiting around to have their prescription. But anyway, to add to the disaster they said how disgusting it was that the parents of the victim didn’t take her in to be inspected so there is no physical proof the officers did it and the family was just trying to get attention for a hate crime that didn’t exist because they want white officers to go to jail. I was floored. Completely speechless. Obviously these «ladies» (Substitute that for a more derogatory term– please) have no empathy for victims of sexual crimes. Have they thought to consider the parents were trying to protect their daughter from further suffering, perhaps because she is too frightened and afraid to confront the trauma? IS IT EVEN ANY OF THEIR BUSINESS?! I just wanted my medicine so I could leave and never come back. There are no words to explain how horrible these women are. They obviously have nothing better to do with their lives than stand around and gossip about other people’s suffering. The store manager was included in the conversation btw, so complaining would be pointless.

The staff of the pharmacy seem to be a hit or miss here. I’ve had both extremely helpful pharmacists and grumpy pharmacists who do the bare minimum and try to limit the interaction as much as possible. They either seem to love their job or absolutely loathe it. However, I’ve noticed that just seems to be a trend with pharmacists. I’ve been using Pharmaca as my pharmacy since Walgreens decided to stop taking my insurance (despite it being one of the largest insurance companies in WA). They are able to order specific generics that I use and it only takes a day to get an order in, unlike most other pharmacies I have dealt with. They also do compounding which is great if you need your prescription to be made into a different dose, which is actually what first brought me to Pharmaca. They do alerts by text or phone call, and you can refill prescriptions easily online, by text, or using their app. They fill prescriptions quickly so I’m never left waiting over 15 minutes, which is pretty astonishing for a pharmacy. They can also mail your prescriptions, for a cost, if you are unable to pick them up. Overall, this place is pretty decent for a pharmacy.

Worst customer service ever.

The store is pleasant enough, with an interesting line of products, but one of the employees gave me the stink eye the whole time I was in the store, then as I was checking out, and remarked that one of the products was hard to find elsewhere, she snapped, «Well, they have it at Whole Foods.» When an employee makes it that clear they don’t want me in their store, I will gladly accede to their wishes.

I respectfully suggest that the pharmacists at the Wallingford Pharmaca try to be a little more caring, a little more polite. A very pretty Asian woman who appeared to be the head pharmacist was rude and condescending to me and even, well, rather imperious. She kept me waiting and acted annoyed when I told her I was there for my flu shot.
I use Healthplanfinder to buy insurance coverage and have been tangled up with payment problems. When I tried to give the heads up to the pharmacist that my insurance should cover my flu shot but may not because of errors in the payment system it was obvious he had not been listening. When it was time to pay for my shot he commented on how odd it was that my insurance card was not showing coverage.

When I listed Pharmaca as the pharmacy to pick up my prescription at, I was not expecting the lack of attention and coldness I received whatsoever. Upon immediate arrival I barely got a glance from any of the associates in the store. After making my way to the pharmacy, I was informed that my medication had not come yet and was on back-​order. Note: this was my second trip here, as the first time around they did not have it. They told me to return the next day, which was fine… until I found out for the second time, yet again, they did not have my meds. I have been living with shingles for the past week and was in considerable pain and discomfort at this point, and it irked me that I had not been informed of this before I made the trip. One of the items I needed was an over the counter cream, which the pharmacist told me they did not carry, but they did have an alternative that was a stronger dosage. Now, I realize that this part was probably my own fault, but the pharmacist assured me that the alternative would be fine to use since the main ingredient was the same. Not only did the cream not work, it burned like hell and I was in intense pain for awhile even after washing it off. I was even more annoyed after learning they had not ordered the original cream for me, since apparently they thought I would be fine with the alternative. The associate was impatient, unapologetic and even seemed like it was my fault for the mix-​up. Needless to say I won’t be returning.

Honestly not my favorite Pharmaca. It’s half underground, some (but not all) employees act like they wish they didn’t have to talk to people, and it’s always very quiet. I give it four stars because of their cleanliness and the employees that love their life make up for the others. I really appreciate the variety of natural items and holistic approach to wellness. I come about once a week and always find something to buy.
PRECIOUS TIP: the kombucha is the cheapest I’ve found coming in at $ 2.99 a bottle. This is MUCH cheaper than many other stores. Pharmaca is my goto place for affordable drinks.

So mysterious this place. I go to pick up a Rx and they say $ 93.00.
What about generic? I ask.
That is generic, they say.
I figure I’ll check Bartells.
Surprise surprise, the original stuff (not the generic) is now OTC, for $ 24.00. Brand name (as if it mattered).
I buy it and, out of curiosity, bring it to Pharmaca and ask, how can I buy the brand name stuff for about a ¼ of what you want for the generic?
They make something up about «your deductible.» And they add, we sell the OTC too, it’s right there, pointing to a display where it sells for $ 27.00 next to a $ 2.00 off coupon.
Why didn’t you tell me I could buy the OTC for about ¼th the price?
Silence, followed by embarrassed silence.
On the East Coast a customer might be tempted to mutter «gonifs». But not here in Seattle. We’re too polite.
It does make me think twice about ever returning to Pharmaca. Or referring friends.

Consistently rude service, expecting the staff to do their job seems to be a big imposition for them and the worst is the Naturopathic Practitioner on staff named Clare. She’s so snotty and this is not the first time I have encountered her terrible, terrible attitude. I complained to management last time, I will be contacting the district manager this time. I spend an average of $ 85-​$ 100 each time I’m in this place. It’s time to take my business to Super Supplements, I guess. In the past, I have found the staff at the Madison Park Pharmaca very helpful, as well as at the West Seattle store, but they’re too far and I’m tired of the incredibly rude treatment at this snooty location.
Oh my gosh, I just jumped on their website and noticed that with the current special they are running for online orders, I can order the exact same items for $ 15 less, free shipping and a free gift with purchase. All the more reason you’d think the employees at this store would be a little more polite, so that ppl actually wanted to make a trip into the store for help and better customer service… it’s called job security, ladies. You might want to give it some thought. Why would I deal with your rudeness when I can get the exact same thing cheaper from your own company’s website, delivered to my door without the attitude? I will be returning what I bought today (to the Madison Park location so I don’t need to deal with the rude employees at the Wallingford location) and shopping online from here on out or jumping ship to Super Supplements altogether.

Over the summer I had a terrible cough keeping me awake for weeks. I was soooo thrilled to be living so close to this Pharmaca location. The pharmacists and staff at 45^th street Pharmaca are the best of the best. My husband and I were there several times over the two weeks, and they made great recommendations and were so helpful and attentive, and even wished me well every now and then — all of which provided relief when I needed it the most. Can’t thank them enough!

Excellent selection but have to say that the help was kind of strangely rude. Was just there again the other day, jeez the sales help is crazy rude. Go to metro market, they have a decent selection of holistic support.

Super helpful! I needed to run in and grab a list of items, so I gave it a shot and called ahead. Not only did the store clerk gather my items for me, so gave me options and I was able to be in and out in under 5 minutes with the things I needed! I recommend them highly! They have a great selection of homeopathic remedies and pharmacists on site to answer any questions!

What I’ve got with Pharmaca in Wallingford must be kismet. Was planning to go there to buy something, and wouldn’t you know it — got a $ 2 rewards coupon in my email inbox on the same day!
I like that there is a store like Pharmaca in my neighborhood. They are well stocked with a range of natural products — everything from skin to vitamins to natural remedies. The place is quite large and staffed with knowledgeable employees who aren’t in your face, but are nice enough to be unobtrusively helpful when needed. Staff is also quick to respond, when there’s a line at the cash register.
The only beef I have about this place are the prices. I come here for the convenience, but if I need my vitamins, I’ll go over to SuperSups. A tube of Topricin cream, which is $ 11.00 or less on Amazon is about $ 14.00 at Pharmaca. That being said, sale prices are pretty competitive here, and I’m willing to spend a bit more to support a neighborhood business!

Great pharmacy as well as a health store. They have a wide selection of vitamins, minerals, and supplements. This is where I go to buy my probiotics.
Also carries a selection of soaps, make up, toiletries, and miscellaneous sundries.
Good service, quiet and peaceful shop — never busy or crowded. Free parking lot.

If I happened to be in the neighborhood and just happened to remember I needed something, or if I was just passing by, I’d stop in to see what they had, but I wouldn’t make them my number one destination for a health store. is a nice big store. They have a variety of items, but when it came to supplements I thought super supplements had more choices.
An employee greeted me on the way in and asked if I needed help. Later when I did need help she was attentive, knowledgeable, and very friendly. Unfortunately the item she led me to (Corydalis for pain) was $ 40 for 30 pills or something like that. Prices on some things seemed pretty average and they had a few items on sale, but overall felt like a bit of a pricey store.

Its closeby, clean, open, and has a fairly good selection of offerings to the local health-​nut.
I have to say all the women who run this place are helpful and inviting.
Although this isn’t a very unique place by most of Seattle’s health stores, it provides the goods along with magazines, snacks, and other little oddeties.
I’m drawn here mainly because its less crowded, calmn, and because its in the heart of kitchy Wallingford