Kre-8-tive Kidz Int’l Academy

The best part about this school is THE PEOPLE and LEARNING SPANISH. All the teachers are super warm and caring. I loved hearing all the Spanish my son brought home with him, he still counts in Spanish for fun and says «no me gusta» when I tickle him.
However, we took my son out of this school because we felt like there wasn’t enough vigilance and coaching in regards to hitting. My son began to get upset when it was time to go to school in the morning, and to tell people about a boy at school that would hit him. Twice when I went to pick him up I had an incident report I had to sign about my son being hurt at school, and more than twice, while I was at the school, I saw this boy hit my son and other kids. He was not separated from the other children and continued to walk around and hit multiple students.
I can’t tell if the teachers are hesitant to discipline the boy because they don’t want any liability if the parents become upset at their discipline, or if it is a cultural difference, as I have noticed some Latino cultures give more freedom to boys. What I can say is that my son was so scared to be left alone with this boy at school that he would cry desperately any time he knew he were headed to school. When I saw the boy hit my son right in front of me while I was there, I knew that this was not a safe place for my child and the teachers were not looking out for my son’s welfare up to my standards.
When I told the school owner that my son was very upset when I tried to leave him at school and it was taking me 15 – 20 minutes to be able to leave in the mornings, she said that they could try different techniques to help me leave, but I don’t think she ever talked formally to the teachers to address the issue or help with the transition because nothing changed and no one came to help us.
When I told her that I planned to remove my son from the school because he was too upset to return, she said fine and never asked me why or if she could do anything to help. I asked her for the $ 400 deposit we left when we registered and she said that was non-​refundable. This doesn’t make sense to me since we paid for all of our time at the school, the two weeks would have been extra time my son did not attend, but she would not budge on refunding our $ 400. I think this is very poor business and poor customer service.
It seemed, at the time, that she did not care that my son was upset, that we had to transition schools, or that she was keeping my $ 400 against my will. It was not the way I would have liked to leave that school, but we cleared out his locker because I didn’t want him to have to go there ever again.