Hale Douglas, DPM

Dr. Hale was very kind and professional when dealing with my numerous issues over the years. He listens, then explains everything he will do to remedy the situation. My children (26 to 35) have all gone to him over the years and have also been very please with his conscientious attitude. Could not say enough complimentary things about him. He s the best!

I chose this clinic because of their approach of treating problems non-​surgically if at all possible. I had a Morton’s neuroma that I had been suffering with for about three years. Although they diligently tried, the non-​surgical approaches did not work with me. I had the neuroma surgery, and was up and hiking again in a couple of months. I should have done it years before. I have absolutely nothing negative to say about Dr. Hale and everything positive. I highly recommend him.

I wanted him to evaluate my right-​foot arthritis and large bunion. I went in the 1^st time and he said he wanted x-​rays. So, on my 2^nd visit, after giving him x-​ray results, he said he needed a dexa scan. So, on my 3^rd visit, I gave him results from a dexa scan… and he said he then needed a CT scan. So, I had that done, gave it to him on my 4^th visit and he said he needed an MRI. Sooooo (I’m not making this up) on my 5^th visit he told me he needed ANOTHER CT scan and, that’s when I decided I’d had enough! In that time, he didn’t offer any relief from the extensive pain I’d been experiencing… no orthotics, no steroid shot, no PT… nothing. Would I go to him ever again… not in this lifetime.

I am not going to lie this was probably one of the best doctor visits I have ever been to. I had an ingrown toenail that I tried to self treat, but finally broke down and decided to get it taken care of. Dr. Hale was one of the coolest and nicest doctors I have ever had. Very professional and friendly. We chatted about software engineering throughout the whole process. He got everything taken care of extremely fast and efficient and left no doubt in my mind if I ever need to go back or recommend a podiatrist he is at the top of my list.

Saw Dr Hale after breaking a foot bone in October 2012. He’s very businesslike– explained my options for treatment clearly. I opted for surgery. It went well AND I had no post-​surgery pain. Folliwup has been good; staff is excellent. Whike I’m not planning on any more breaks, I’d return to him in a flash.

I went to Dr. Hale for a very painful ingrown nail caused by an injury. He really couldn’t care less about it and was more concerned about selling me expensive custom-​made insoles. So much so that he forgot to treat my toe. When I reminded him, he butchered the toe nail on the wrong foot. He realized his mistake and went to work on the other foot, without numbing the area. When I complained, he told me it was almost over and to just bear it. The insoles are ok but I wouldn’t go back to him.

Dr. Hale and his ENTIRE team were fantastic. I hurt my foot badly and basically got in the next day. They were calm and professional. I was especially pleased when Dr. Hale told me I did NOT need surgery. He did not make me feel as though I wasted his time in any way. I recommend him his office staff highly.

Dr. Hale is meticulous and precise. He is very experienced and also listens to patients concerns. If you have any questions, be sure to tell him and he will give you the floor. I went to him as a second opinion after going to a consultation with a surgeon who refused to answer basic questions. I was so glad I got a second opinion and I couldn’t have been happier with Dr. Hale who performed my ankle surgery.
I had to take off a couple stars due to office staff issues, but Dr. Hale is so great I’m still a fan. His medical billing clerk Lisa is dishonest. Several times she has lied to me about things, later her lies become apparent. She is stubborn and pushy beyond what is an acceptable professional manner. I end most sentences to her «I don’t know what to tell you.» It’s her way or the highway and she will lie if she thinks it will get her way.
Also MA doesn’t always return phone calls (or apparently get all her voicemails) and is very hasty and short with people. Two front desk people are inconsistent. One receptionist is not helpful, for instance she will not let you get in to see the Dr. if it is an emergency, the other more experienced one will find a way to squeeze you in.