Downtown House Cleaning

Like anyone else, I am picky about who does my house cleaning and so after a Groupon cleaning service disaster (never again) I ended up calling Christian and Downtown House Cleaning. It was partly based on Unilocal reviews and also because I wanted to support a local, neighborhood business. I appreciated that when we first met up Christian and I did a review of WHAT exactly I wanted cleaned and an estimate of the cost. I actually don’t mind doing some house cleaning, especially when I’m stressed out, but I don’t have time to spend half my weekend cleaning my place anymore. Let someone else deal with dusting and scrubbing my bathtub.
Once a month I’d get an email reminder and know that someone from the Downtown House Cleaning team would be there. I waited until after the first two sessions, and I felt comfortable, to hand over an apartment key. Christian assured me it would be kept secure. I never had any issues. And the few times I did meet members of the team I found them super nice and professional.
Most importantly, I knew I would come home from a long day at work and my apartment would be really clean. Not bleach smelling clean (since they use natural cleaning supplies) but smelling and looking and feeling clean. It was worth every penny. I can’t recommend the team at Downtown House Cleaning enough.

I highly recommend Christian and the rest of the Downtown House Cleaning crew. We hired them about a year and a half ago because my boyfriend and I realized the only fights we ever had were about who was supposed to clean what. And I was having bad indoor allergies. Christian was quick to respond to our initial request and walked through and assessed our place with objectivity and respect. We have two team members clean our place every other week, and they always do a thorough job. I love coming home on Mondays after work to a perfectly clean apartment! And like another reviewer, my allergies have been so much better since they started cleaning our place. Thanks DTHC!

I recommend Downtown House Cleaning. Christian will come to your place to do a walk through and then provide an estimate, with an itemized list of what we agreed to after the appointment. I never minded cleaning myself but I now have bad allergies and allergic to dust mites so I thought I would try using someone during the busy season at work. Downtown House Cleaning was the 2^nd company I tried and I stuck with them even longer than I planned to. Why? Because I have not had a sinus infection nor the congestion that I used to every since I hired them! Christian is quick to respond to emails and sends reminders and bills promptly. I haven’t been disappointed in any of their visits and just re-​hired them after my move into a bigger apartment. There is nothing better than coming home to a clean apartment and have some of the day’s stress is melted away.

«Paranoid and delusional», Christian? How very interesting that you’ve changed your mind. To remind you, here is a message you sent me shortly after I posted my review:
— — -
Anita,
I am shocked to hear this. I regret that I said those kinds of things to you. I always try to communicate to my clients and employees with dignity and respect, and with this incident being brought to light, it’s shown me that I’ve failed. I feel very ashamed actually.
An apology won’t fix how I made you feel, but I do want you to know that I take this as a lesson, and that I am going to keep this situation to heart when doing assessments from here on out. I’m so very sorry.
Christian
— — -

I would recommend this service. very professional from start to finish. Christian demonstrated great professionalism, communication and follow up. the team he sent was also great. the free assessment is really great and I received an itemized list of what we agreed to, with an estimate of the costs up front. i would use them again.

They’re expensive and worth every penny.
Christian was highly responsive, professional and kind. I actually noted that he was completely nonjudgmental — nothing negative or positive, which was great — it made me feel like I was in hands of a seasoned pro who had seen everything before and didn’t care how cute (or how filthy) my apartment was.
He was absolutely clear about the services he would /​could /​and does not provide, he gave me an itemized list of what expenses I could expect depending on level of service and i made decisions based on my budget.
I’ve engaged Downtown House Cleaning on an on-​going basis and I think it’s money very well spent. The other reviews sound like they may have had some growing pains, but they’re top notch and I highly recommend them.

They arrive on time and when they are scheduled but their cleaning isn’t above and beyond. Also had many issues with the bill being wrong and over charging. We are going to move forward with another service.

Okay, to start off with I called the business number on their website. The owner Christian answered as if he were answering a personal call. He was sort of put off when he realized it wasn’t. When I explained that I was interested in an estimate, he immediately told me they weren’t taking any new clients because they were too busy… It was an uncomfortable, awkward and unprofessional conversation. I guess he assumed he will always be busy and can just turn people away and not care at all how he comes off. A professional would take a name and number down, or maybe schedule something a few months down the line if possible. No way I would ever call them again.
I have some great cleaners now that are very thorough, fair, don’t inflate their price and don’t come with a snotty attitude. I will glady share their info with anyone who would like to use some real professionals. Hope your business crashes and burns asshole.

Worst company ever. They did a horrible job cleaning on more then one occasion and I have been using the service since 03 – 2013 which is my bad for being loyal. Then yesterday when I got home there were dents all over my hardwood floor. The only response I got was my team does not use anything that would do this. I’ll be pursuing getting this remedied and would never recommend this company– use them at your own risk. (picture attached)

The services are ok. My apartment (a 1 bedroom 1 bath on 5^th Ave) stays pretty clean, as I’m the only one here. The service was reliable in that they always came when they were supposed to. However, the work was not always great. There were a few incidences that lead me to go with another cleaning service. But, primarily cost. For a bi-​weekly cleaning service of my ~900 sq ft apartment the service was $ 105. If the service had been cheaper I would have dealt with the inconsistency in the performance — but it’s the most expensive service I priced when I looked around.

These guys are awesome!
Christian and the staff are super friendly. The staff have a very keen eyes for details. Coming home opening the door to a fresh clean apartment is a wonderful feeling. Christian are very responsive to all my emails and questions. These guys do go above and beyond my expectations.

Been over a year now using DHC. One visit every 4 weeks is my routine. Came home today and met two wonderful team members from DHC. I realized that everyone I’ve ever met from this team is so sweet and kind. Such gravy to the already stellar job they do. The place is always amazing when DHC comes through. It leaves me with a ‘fresh start’ feeling and it’s so fun to feel that way regularly. It’s my clean slate for the next month. Looking around and admiring how great my place looks this evening, I felt compelled to update my review and pour on some more praise. Thanks again Christian, Colleen, Jasmine and the whole DHC crew!

Downtown House Cleaning is Seattle’s best-​in-​class choice for home cleaning services.
Before hiring Christian and his team, I had been through 3 cleaning companies in 4 years. The last one ruined my $ 200 bathrobe when they knocked it off its hook and onto the bleached bathroom floor.
An important way Christian sets himself apart is the consultation. I interviewed 3 other companies before meeting him. Those three interviews never left me with the «warm and fuzzy» feeling that I should have had in my gut. When I met Christian, he set himself apart.
My apartment is wall to wall hardwood floor. Downtown House Cleaning cleans it flawlessly, and there is a shine that makes the hardwood look brand new.
The true test of a cleaning service is the bathroom. There is where you separate the pros from the amateurs. And Downtown House Cleaning passes the test with flying colors.
I have a combo tub/​shower with huge glass doors. Hard water stains and soap scum can appear quickly, and they’re impossible for an amateur to clean properly.
But Downtown House Cleaning’s professionals have the skills to make hard water stains and soap scum disappear. The bathroom shines like a new dime!
I challenge anybody to find a better home cleaning company than Downtown House Cleaning.

Christian is WONDERFUL. Not only did he and his staff clean the shi* out of my apartment when I moved out, he was very professional, quick to respond to my emails or texts aaaand answering any questions that I had. He had a quote to me within a day or two and fit me in last minute (thaaaaaank you!!) since I was moving out within the week and I HAD to be out that day or else pay another months rent. He also accepts a variety of payment options, including Paypal.
I actually got my deposit back after living there 3+ years! I would definitely use them again if I need to.

I hired Downtown House Cleaning for a move-​out cleaning of my old apartment based on the glowing reviews here. Moving is so incredibly stressful, and having someone take care of cleaning my old place was one fewer thing to worry about. It was a huge relief and worth every penny.
Christian is extremely professional. He came over a did an estimate of my place and outlined exactly what his team would do. He is also highly responsive via email, which I appreciate since I’m not always reachable by phone during the day.
My apartment was in pretty bad shape when I left it on moving day, but I when I returned for my move-​out walk-​through meeting with my old building manager, the transformation was incredible! The place was cleaner than it was when I moved in. My old manager thanked me multiple times for hiring professional cleaners. I highly recommend Christian and his team, and am even considering hiring them for periodic cleanings at my new apartment.
Also bonuses: They use environmentally-​friendly cleaning products and are insured!

I’m sorry to say i’m VERY late in posting this review. better late than never I suppose. Anyways, I hired this company and spoke to Christian about having my bosses house needing a move out clean. I had already had The Cleaning Authority come, and it didn’t look like anything had been done. waste of money, So should have gone with DHC in the first place.
Christian was very understanding in the limited schedule I had to work with, and came over on a Saturday (his day off) to inspect the house and give a quote for cleaning. The whole place sparkled after his worker bees were done. And thats tough to do in an older home.
He is def good at what he does, a perfectionist, and it shows in how detail oriented he and his crews are. Well worth the money people, you really do get what you pay for.
Don’t make the mistake I did, and have to have (my boss) pay for cleaning twice.

I have been using Downtown House Cleaning for about nine months. To echo the other comments: they are professional, do a great job, and everything is seamless from my perspective. Estimation, invoicing, payment, and feedback have all been easy, and I have never had a compliant.
Lex has been my main staff member and he does a great job and also has a wonderful personality! Christian is very professional. Thank you!

My brother and I have used Christian and Downtown House Cleaning for several months and they are fantastic.
The whole process from the start was simple and efficient — from the initial estimate to communicating with Christian, and the actual cleaning itself. The attention to detail shown by Christian and his staff is impeccable, and it is no exaggeration to say that I am consistently impressed every time I come home to my townhouse after one of their cleanings. My place always looks amazing.
I recommend Christian and Downtown House Cleaning wholeheartedly; you will not be disappointed by their work.

I am a full-​time graduate student, small business owner, have an adorable (but hairball spreading) little kitty cat, and travel frequently.
I’ve been trying to do it all, but realized after the holidays this year that it was taking me easily a half-​day a week to keep my apartment in shape, and honestly, it didn’t even look all that great. I did a little check-​in with myself and realized that there were 1,000 other ways that I could be spending those hours, and then I e-​mailed Christian. He got back to me right away, came over to check out my place a day or two later, and had Damon all set to clean starting that Friday. I came home Friday afternoon to find my place looking (literally) better than new. Damon is a godsend! He is prompt, friendly, and incredibly skilled at what he does. He is detail oriented and thorough — he even left me a new sponge this week when he noticed that mine was looking ratty! I mean really, above and beyond.
Everything about my experience with Downtown Housekeeping has been friendly, accommodating, professional and efficient from day one. Christian has several easy payment options, of which I chose to keep a credit card on file. I get an e-​mail every week reminding me of my upcoming appointment time, and then an invoice the day after letting me know that I have payed. Ideal.
I would recommend Downtown Housekeeping without reservation to anyone who is ready to start loving their (sparkling clean) home again.

In March 2010 we admitted to ourselves that we just don’t scrub the tub or vacuum the carpet as often as our mothers taught us we should (or, at least, as often as they made us do it when we were kids). Setting aside my guilt and tightwad tendencies, I researched house-​cleaning services.
Thank goodness. Since then, Christian has been making our condo downright sparkly. He pays attention to details big and small, even plucking wilting flowers from a vase or shining the toaster. When he cleaned our fridge on special request, it looked brand new. It’s a pleasure to come home to such a clean condo.
I trust Christian to be in my home alone. He worked with me on what’s important to me. I like that he takes PayPal. And he’s just a friendly, cool guy.
My husband pretty well sums it up: «Makes me happy.»