Clary’s Transmission Parts & Service

They did a great job with my 2004 TDI Jetta. 3 other shops couldn’t diagnose my transmission problem and wanted to charge me $ 5,500+ to replace the whole transmission. However Bill at Clary’s properly diagnosed it and fixed it by simply replacing the valve body for much less money.
Additionally, all of my conversations/​communications with Clary’s (with Bill in particular) were efficient and clear.

Super fast and very reasonable pricing. Ive had 2 transmissions worked on by Bill and his Team the last on my sons El Camino and Without hesitation Bill took it in and had it diagnosed by end of the day and back to us in less then a week. He was informative in the explanation of what the issue was and kept me updated. The vehicle is better then ever and my son is super happy. Great job guys keep up the great work.

Wow! Fast and inexpensive. I have a mid-’80’s manual transmission Benz with a tricky gearbox that wasn’t working. I was pre-​pared for them to keep it a long time, have a hard time getting parts and for it to cost a lot. The opposite happened. I called one day, brought it in the next, and it was fixed the next day, at a fraction of what I had expected to pay. These guys amazed me.

NEVER take your car to Clary’s. I had an awful experience with this shop last week. I took my car in to be diagnosed for a transmission issue. Bill agreed to diagnose the issue (test drive). I asked if I could ride along as I love working on cars and learning from «professionals» if I can even call him that. He got upset and asked if I didn’t trust his abilities and skills to diagnose the problem on his own. I explained to him that wasn’t the case, I wanted to work with him to figure out the problem and learn from him. He then got distracted with someone else and I went to my car and sat in the passenger seat. Bill came outside, my keys in his hand, and asked me to get out of the car. Once again, I explained that I would like to ride along with him. He then dropped my keys on the wet cement and walked back inside not saying a word. I was in shock. I went inside and asked Bill if he cares about customer satisfaction, to which he had no reply. I couldn’t believe what was happening. I simply wanted to work with him to figure out what was wrong with my car. I asked for the manager and was told that he comes in once a month, but was told by another employee that Bill was in fact the manager. On top of everything, Bill threatened to call the police if I didn’t leave immediately. Call the police for what? I had done nothing wrong. I left in disgust at the lack of customer service I had just received and rudeness I had encountered. NEVER TAKE YOUR CAR HERE!!!

Although I did not get work done on my car, I have to point out the excellent customer service provided by Norm. I came in to find out about diagnostic tests for a check engine light. He went over their procedures and cost of service, then proceeded to offer me advice on where I might find other services that better fit my needs because I didn’t have a transmission problem. I live close by and am appreciative to have received honest and helpful service. Thank you!

Bill Clary is legitimately very knowledgeable and honest. He performed 2 free checkups on our vehicle. Still not sure of the issue, he recommended we take it to the dealership for a diagnosis. The dealership quoted us a $ 2200 fix. We returned to Clary’s in a desperate effort, hoping there was another solution. Bill fixed everything for around $ 200, and carefully explained the situation as well as all the work he performed. Not only did I learn a few things, Bill saved me from spending 10 times what I would have spent at the dealership. Well done!

My old car had a blown transmission and not knowing anything about it I took it here. They took a look and quickly got back to me. Unfortunately the repair would cost more than the old car so I didn’t end up doing it, but the guy at Clary’s was so kind and so helpful — he gave me lots of other options, helped me search for a car replacement, and let me keep the old car there for several days while I sorted it all out — at no charge! I will definitely go here if I ever have transmission troubles again!

I would rate zero stars if possible
I would not recommend Clary’s. Here is a synopsis of my experience.
After 7 months, the work they did on my transmission started to fail.
Which can happen, so brought in for the to make this right.
Dropped it off on a Tuesday for them to look at Wednesday — Day 1
Called Wednesday afternoon, the person to look at it left for the day. Nothing done Day 2
Thursday called in the morning. They said they did not have rack available and could not look at it until Friday — Day3
Friday, Day 4, they finally had a chance to look at it. Would be ready next Wednesday Day 9
They called on Wednesday telling me that the car was ready. And added, how long have you had the issue with the engine.
Not being familiar with cars, the only issue i thought i had, was with the transmission.
They recommended i had the engine looked at and promptyly debited my credit card within minutes the cost of transimission repair. The engine had a blown cylinder and would cost
3,000.00 to have a used one put in.
1. 3 days to even look at the car.
2. Repair a car (700.00), and i would guess run the car. And not know something as major as the car’s enigine blown.
They obviously knew the engine was blown and never apoligized for doing expenseive worthless work. Or keeping the car for so long to even look at without letting me know before hand.
For something as expensive as transmission work, I would recommend looking somewhere else. They come across as
they are doing YOU a favor of working on your car. They don’t appear to really care about providing good customer
service or quality of work

I would recommend taking your car here if you want to waste your time and be jerked around in the process. Their hours are from 8 to 5 Monday through Friday… their website doesn’t say so. So I take my car here on a Monday morning and I explain I have a check engine light on in my car. He doesn’t say much but says he’ll be in contact. The only way I found out what was going on was if I called. I did so at 3 pm b/​c I hadn’t heard from him all day and wasn’t sure if I needed to make arrangements to go pick it up or not. I got the bum’s rush… it was clear he was trying to rush me off the phone and said he’d call back later. So now it’s 4:30 and I have no choice but to call back as I am still unsure as to whether I needed to come pick the car up. I asked what actions he had taken to resolve my issue. He said that he had checked the car that morning, had determined the codes, and it was being working on it as we speak. I told him I had not been informed of what type of work needed to be done. Then his attitude changed to annoyed/​angry and he told me that the work that needed to be done didn’t have to do with the transmission and that I needed to take it to someone who specializes in something else. So… what on earth was he «working on» if I need to take it somewhere else? Why didn’t he call me in the morning after checking the codes to let me know that I had the wrong type of place? I ended up picking up my car after hours and with me to closer to resolving the issue.
This place was a complete waste of my day. The customer service could not have been any poorer. my retribution? This Unilocal review. Please learn from it. You can do better than here… the next mechanic I tried proved that.

I brought here my 1991 4wd 22re Toyota pick up here for Transmission bearings replacement they were getting just way to loud, Bill recommended to replace the clutch as well since they were going to be opening the tranny anyhow so I went for it the price difference was just for parts anyhow. (clutch felt so smooth after)
Overall the job was excellent I was very very happy with it. The even greased the speedometer bearing for free too since it was getting to loud.
I could not have been happier with the work…
I will definitely go back in the future.

We worked with Bill from this transmission shop and I have to say he made the experience wonderful! He was HONEST and straightforward and I will never go anywhere else for any transmission repairs. Also, as a side note, they treated me like an intelligent human being and not like a «girl» who doesn’t know what’s going on. They were respectful and honest and got the job DONE at the best price we could find.

Ford diagnosed the whine @ 1400 – 1500 RPM as an indicator the transmission was failing and should be replaced for $ 2800. I took it to Clary’s and within 5 minutes, Bill was able to diagnose the problem was actually a bearing in the alternator which was making the noise. Highly Recommended!

Just had my 1996 Ford Taurus in their shop. It took a litle while to trouble shoot the problem but was worth it, gave me peace of mind. The price was reasonable. Below estimate. I would go back.

What’s the most important thing in a relationship? Or at least one of the most important things? Communication. The guys down at Clary’s are not good at this part of the relationship. They’ll treat you well, get the job done, but do not inform you of what’s going on. What originally was going to take three weeks took five, ended up paying $ 1500 over estimate. Now I understand that with transmissions they can’t give you a precises cost, but I didn’t learn about the actual cost until actually picking up the vehicle, and they had ample time to tell me with my consistent attempts to communicate. The only way I found out what was going on was if I called. And god forbid you leave a voice mail, it’s like your message just got sucked into a black hole; never to be heard from again.

I called these guys for a second opinion, and the guy who answered the phone was very helpful, I almost wish my transmission needed rebuilt so I could take it to these guys. Next time I’m calling them first.

We originally brought my wife’s Rav4 in for an ECM/​shifting issue, and after the initial diagnosis, we were told that another visit would be needed to verify the computer codes and diagnose the problem. After clearing the computer, Clary’s sent us out on the road again to generate the codes again and hopefully figure out the problem. Once the codes were regenerated, Clary’s still could not diagnose the problem .
At that point, we asked them if it was okay to drive the car with the ECM/​transmission (?) acting up, and Tim, the owner, told us that wouldn’t be a problem, and whatever was wrong wouldn’t cause the car to break down.
We heard nothing from them for two weeks, at which time… the car broke down, and wouldn’t shift! We contacted Clary’s and advised them of the situation, and they had the car brought in for the third time (a charm?).
This time, they actually came up with an estimate: a complete TM rebuild for a total of $ 3500…and this didn’t even include a new ECM!
Needless to say, we were stunned. My wife had been unemployed for over two years and we felt Clary’s was at least partly culpable in advising us it was okay to drive the car — who are the experts here, anyway — and we expected them at least to offer some discount on the repairs, but they were unwilling to knock a penny off, and even left their outrageous estimate open-​ended in case they came upon any «hard parts» that needed replacement once they had the tranny opened up.
We asked them for a «ballpark» on what «hard parts» might need replacing, and how much that could cost, but again they were unwilling to give us even a rough estimate. Suddenly the total was looking more like $ 4K…and then some!
We contacted Dave’s Trans-​Service in Mountlake Terrace, who quoted us $ 2500, absolute worst-​case, and less if less was needed, including the new ECM, which listed for $ 1200! When I offered to provide a rebuilt (and lifetime guaranteed) ECM, they were happy to knock the cost off the total.
We immediately had the car towed from Clary’s to Dave’s and in the event, were very glad we did.
I’ve read many positive reports about Clary’s, which was why we went to them originally. Perhaps these were taken out of context, or I just caught them on a bad week, but in light of what happened to us, I could never in good conscience recommend Clary’s to anyone else.

Great job. Saved me a bundle of money. Took 1991 Honda Acord in for an oil leak. Another Muffler Chain Garage gave me a $ 1600.00 estimate for this job. Clary’s fixed it, first time for 190.00. What more can I say. Car runs well… no longer leaks oil from distro, valve cover or anywhere else. Big five star Unilocal to this place.