Chase Bank

Darrin and Meaghan were very helpful at this branch today!

They were nothing but helpful and super friendly! We were greeted immediately and gave us all available options.

After opening personal account, I just called and asked some coupon discount question and the banker David said he would email me the details at once about it but he didn’t. Next day I came to Chase again and it was Josh to help me. I told him As a new customer I felt like I was unimportant to Chase he replied all bankers were very busy and he told me my concern wasn’t not a big deal. I told him I was not satisfied with this kind of service and might deactivate my account. He just told me then you were wasting your time to open an account yesterday. He was pretty rude. So I decided to close my account. Don’t come this Chase bank. Very bad experience!!!

I was surprised to see all 1 star reviews for this location. While I’m sure the reasons are valid, I have had different experiences.
Opening an account here was pretty easy, and the employee (cannot remember his name) was quite helpful. He took longer than expected, but got the job done and explained the process along the way.
Dropping in to deposit or withdraw took much longer than my experiences at other banks (I’m usually at US Bank). There were two employees seemingly standing around while one teller worked with us who were waiting in line. Once it was my turn, it went quickly and I felt good about my interaction with the personnel. I was out and on my way in about 15 minutes.
I would give an extra .5 of a star for the complimentary doughnuts and coffee available as I waited. It made the trip more enjoyable. But still, I’m there for the bank, not the doughnuts.

Josh was terrible. Stay away from this bank!
Worst possible bank.
I had a personal check written to me for $ 3000, and I wanted to cash it. I have an account with chase, and they called the bank the check was written from to verify the funds and everything was okay there. But the «manager» that I didn’t even get to talk to, said he «wasn’t comfortable» cashing the check to me because I didn’t have a lot of money in my personal chase account??? What does it matter how much money I have in my own personal bank account?
After this experience I’m deactivating my Chase account.

Josh Ng,
Thanks for your help but I’m not an idiot. Just a broke college student. A little customer service goes a long way. I felt like I was being punished for being in his presence. Just be nicer next time, please.