Ordered some pants for my boyfriend on their website as a graduation gift, and didn’t realize that he doesn’t care for pleated pants. After finding out that Seattle has a Bonobos fitting store in Seattle(who knew that living in a major urban area was so convenient!) and that they could do returns and exchanges, we went into their location in U-Village. Elise was beyond helpful. She helped him pick out colors that would help make his wardrobe look more diverse, and wasn’t pushy about other colors or styles. We picked out what he liked, and they shipped it straight to our house. The return of the unwanted pants was easy: I got the money back into my account that day.
Stephan J.
Tu valoración: 5 Seattle, WA
Really interesting concept in men’s clothing. This is a great place to have one on one attention from a fitting consultant. There are several cuts of pants, shirts, and jackets to fit various body types. There are great staple items for your wardrobe from casual to dressy. I went in just to check it out, but ended up spending about 30 minutes with Dylan trying on pants, shirts, jackets, etc. He was able to hone in on what I was comfortable with and what looked good. Once we established the sizes and styles I preferred, Dylan set up an online profile and sent a follow up email with everything I liked. Now I can order from the comfort of my home computer. Keep in mind the store has items to try on but you then order and have them shipped to you. They have a liberal return policy and will serve you a beer during your visit. You can set up a fitting consultation appointment and also get 20% of you first order in the shop. It is designed to be in easy experience for guys, even those that hate shopping.