Bite Squad

Love this service. For a reasonable fee I not only get food delivered quickly, but they manage to take care of my family’s complex food restrictions. (And I don’t have to suffer the embarrassment of explaining them to the restaurant.)
Case in point, my wife and one kiddo were sick a few weeks back. She’s vegan and he can’t tolerate gluten, but they both wanted Phở. Bite Squad’s website allowed us to place a highly customized order and it was delivered to us both promptly and correctly. This was a huge win for an exhausted dad.

I just used Bite Squad for the first time this week, and I will definitely be using them as my go-​to food delivery service from now on! I used to use Eat 24, but after my last order that never showed up, and resulted in me going to the restaurant myself to pick it up, where the owner said that Eat 24 had failed to show up to pick up and deliver ANY orders that day, I decided to take my business elsewhere.
I only had to wait about 20 minutes to receive my food after I placed my order. That is record time! Especially during the peak dinner time. Their app was super easy to use, and showed the status of the order from the time you placed it, to the route the driver was taking. After a long day at work and feeling very sick, only waiting 20 minutes for my soup was great!
I can’t recommend Bite Squad enough. Their delivery fees are in line with every other delivery service, but they are much quicker!

I’m really impressed with the Bite Squad service.
We got the item delivered on time.
Its really useful on rainy days when you don’t want to go outside to have food or if you are having friends at home.

We were craving Thai but didn’t want to leave our cocoon called Magnolia! No other food delivery service had Thai in our zip code except Bite Squad. The app said 45 minutes but I am pretty sure they arrived at our door in about 30. The food was fresh and great and service was perfect! Thank you!

I’m really happy with the Bite Squad service. Easy to use, accurate orders, and most impressive, the deliveries shows up right on time to their estimation.
Total fees (Handling, delivery fee, tips for driver and restaurant) typically works out to be a 20% premium on top of your final bill but wouldn’t one pay that similar amount if dinning out anyways?
In reverse, I think its totally worth the service charge sometimes not to get a family of 4 (2 Babies) ready to leave the house, get in the car, drive, traffic, parking, and then some.
I am a fan! Try it for yourself.

Obviously the food quality depends on the restaurant, but the service has been very good. Even with traffic the delivery people are very polite, professional and on time or often times a bit earlier than expected.
The tech to see where they are and when to expect food is innovative and helpful. I’ve used them to deliver to my office and to home and its been solid each time.

Great selection of restaurants that covers many different cuisines.
Friendly drivers.
I live in SLU and have ordered two times so far from bitesquad, both on Friday nights. Both times delivery was delivered earlier then expected and within an hour.
The only downside are all the fees, $ 5 – 10 for delivery, sales tax, and a mysterious other tax. Then you are asked to tip the driver seperately but read the fine print because a portion goes to the staff and you have to manually change it by clicking on the little question marks.

This review is for Denver, but the review itself is for the company as a whole.
I thought this service might be useful until my second experience. Was going to enter a promo code and see if it could be applied to pick-​up orders and BOOM! Order placed without even pressing the payment button. Make sure you don’t save your credit information in the mobile version, because apparently the coupon box and process order box are one in the same.
No worries, right? I’ll just cancel. No cancel button on the application.
Okay, I’ll just call the restaurant and/​or bite squad. The restaurant goes straight to voicemail. The mailbox is full. There was no way at all to get in contact with them. Bite squad needs to look into this when they contract with these businesses. Not all are suitable for online ordering.
I contacted bite squad (3 minutes after the order was placed). No help at all. They would not cancel the order, nor could they contact the restaurant either. The online chat representative tried to tell me that the order was already being cooked and the only thing that could be done was to add to my $ 25 mistake.
If you are a new company looking to gain a following, this is NOT how you treat new customers. I understand that software/​app development can be tough sometime, but their poorly designed site and customer service cost me 25 dollars in food that will not be eaten.

The site worked well — the food arrived fast and hot, overall the experience was fantastic.
The best part is that they offer a bunch of places that haven’t traditionally done delivery in the past.
I highly recommend giving them a shot.

Just amazing! Tons of offerings, really fast delivery, and great and hot food. The prices are higher than you would pay if you did it yourself due to the fees, service and tip. But that should make sense — since you are paying for an extra service.
Will be using this service a lot in the future.

I’ve used alot of different food delivery services before and Bite Squad delivered straight to my hotel room and delivered it FAST. The approximate time was about 45 minutes and it ended up being only 35 minutes (heard they’re faster than Eat24).
They have a pretty good mobile web interface (no iPhone app), and they offer better restaurants than Seamless. When I ordered, my delivery fee was pretty steep ($ 6) but I will definitely be ordering from Bite Squad again.

I’ve used them twice. Fast delivery, hot food, friendly service. The delivery fee is a bit steep, and they charge a tax on the tip (which feels… weird), but it’s the best and most reliable food delivery service around.
Great for a lazy day when you literally can’t stand the thought of leaving home. Not that that ever happens to me – I mean for other people. Who are lazy. Not me, though. I’m never lazy. I use Bite Squad for other, perfectly legitimate reasons.
Sarcasm aside, fabulous service.
Disclosure: I received an incentive for this review, but it did not affect its content (only its timing).

This is great.
I grabbed a coupon from a restaurant for a $ 10 credit off a delivery through Bite Squad. I was a little hesitant at first, but then I kept seeing their delivery cars around town and thought, «what the hell? I’ll give it a try.»
The website is really easy to use. It immediately filters out restaurants that aren’t open or unavailable for delivery by pushing them down the list. It also populates search results based by which restaurants are closer to you. This helps keep the delivery fee down, or at least keeps you from ordering from somewhere super far away and being shocked by the delivery fee.
The restaurant I had a coupon for wasn’t open for dinner yet, BUT I was able to place my order anyway, and pick a delivery time! Ordering is easy too since the whole menu is there, and you can filter by popular items, spicy, vegetarian, etc.
The little progress bar is great. It let’s you know about how long until delivery. This gave me time to walk the dog, and do some other things before my food arrived. The expected delivery time was spot on.
You get a text alert when your food is nearby, and if you have the website up it chimes a little doorbell sound when your food is really close (possibly my favorite feature).
I’m really happy with this service. I’m a little against getting food delivered simply because I like to avoid delivery fees, and I like to walk, but this was nice. I’ll definitely use Bite Squad and only them for future food deliveries.

Bite Squad is a pretty solid service– For about 5 – 10 dollars you can have a meal delivered to you. What I do not like though is the tip also goes to the administrative staff of the corporate office to place the order, ect. I am already paying a huge service fee, why should I tip your office staff who are doing there job? I can understand tipping service workers who I directly have work with me (and they can share a portion of their tips with the people who help them (example cook) but to be clearly told that the driver will not see this amount of the tip seems like BiteSquad is just cheap at paying their staff.
The food is dependant on the location you order from so it is not fair to rate based on the food delivered; however, I will say they really need to come up with a solution to soggy fries. Perhaps it is requiring merchants to use special containers or something not sure.
The delivery fee and min orders are high but they are upfront about it… There are coupons on the internet floating around for $ 20 off your first order so this can help!

I’m super duper in love with Bite Squad!
1) You can order using your computer or phone and don’t have to talk to anyone.
2) The site provides an order timeline so that you can see the order’s progress.
3) The drivers are always on time, in my experience. Last time they were actually early, and the food was still hot (always a good thing).
They are fun to use because you can get delivery from a wide number of places that don’t normally deliver. Since I live in NE Seattle (Wedgwood) I don’t have a ton of options to walk to, and I get tired of delivery from the same few places, so we use Bite Squad to change it up from time to time.
The only downside to Bite Squad is that there is a delivery fee, whereas if you get food delivered from a place that offers delivery, oftentimes delivery is free. However, it’s worth it to me to pay the small fee to sit on my rear end at home and wait for dinner to be brought to me!

I have used Bite Squad several times to order from a few different restaurants. They have a large selection of restaurants, and their web site helpfully provides customer reviews of each one. It’s like nearly *every* restaurant in my surrounding neighborhoods now delivers to my home.
It’s not super-​easy to find restaurants on the web site (e.g., if you are looking for a specific one, you have to make sure you type the name exactly, and a more sophisticated search function would be cool), but having *too many* restaurants to choose from is a much better problem than too few!
Every time we have used the service, the driver arrived on time, and the delivery fee has always been reasonable. (For some restaurants, when the delivery distance is greater, the delivery charge starts getting a bit steep, but I just avoid those.) One way to think of it: Would I be willing to pay someone, say, $ 6.00 to pick up food for me and save me the time and trouble of parking, etc. Almost always, yes.
I like the real-​time status updates on the computer, too, as well as text updates. They also immediately corrected a mistake I once had made on an order.
All in all, I am thrilled with Bite Squad.

I have used BiteSquad a few times and I have found the experience to be pretty great. I have used a few of the other services but find myself going back to Bitesquad.
I like that the drivers show up. Hand you food and take off. Limiting my social interaction can be great. Also not having to drive down to a restaurant to find public parking to run in and grab the food is nice.
I wish they had an Android/​iOS app that I could use instead of using a browser but it’s not all bad. I wish the map would dynamically update when the driver is coming to deliver.
I have used my Google Chromecast to broadcast to my XBOX One so I can watch the map update when I am playing games. Makes it easier to pay attention for when the doorbell rings.
I would prefer to only comment on the service itself being great. Some restaurants food hasn’t been great but cannot fault BiteSquad for that.
Service is working great on the times that I use it.

We have used bite squad a few times and I’ve seen the system improvements over a few months now.
Pros:
— Restaurant choices for delivery that you could not get before bite squad.
— Hot meal to your door by a friendly fast driver !
— Great user friendly website, with order time estimate, cost for delivery listed, then tracking of said order.
— Picture of driver included when it’s out for delivery, so you know who to expect. Nice safety feature.
Cons:
— Fees, we can hope over time as they expand service and restaurant choices, some of the selections will lower their fees, some are much higher than others.
–Still feels a bit limited in my area for selection choices, over time and growth I do hope they expand to more meal offerings to choose from!
Convenient web order service, will use again!

Bitesquad: Poor Offers, Excuse Makers, Litterers.
Please note: All of the experiences listed below are my personal, first hand experiences.
First, Bitesquad offered $ 20 free pizza special on Facebook. I was excited, so I called. It turns out delivery is $ 17.00. Thanks for the waste of time.
Secondly, one of their minions tried to explain their ridiculous offer via message, some Aresh character. Lame. This is available if anyone wants to verify it.
Thirdly, their flimsly little signs they stuck in public flower beds in my neighborhood in Seattle are litter and a nuisance.
THESE BEING ALL MY PERSONAL EXPERIENCES, I HOPE BITESQUAD WON’T GET THIS REMOVED LIKE MY LAST REVEIW.

I’m staying here at the Motif Hotel for a couple nights — I’ll review it later — and I have some work to do this evening so instead of going out to explore I decided to get something delivered. The room service menu just wasn’t doin’ it for me so I started looking into delivery options. I get stuff delivered by D-​dish in Portland all the time so I’m used to the idea and my lazy self really appreciates the services offered. Yes, I know I pay more but I’m paying for MY time — and I’m worth it ;)
Anyway — They had so many restaurants to choose from it was tough to decide. I decided on Mexican (yet another review to come later) and placed the order online. I didn’t need to set up an account, I quite literally put in a few clicks, my credit card and address and received an instant confirmation order number.
How do I know my order was being placed? They have this cool dashboard that you can watch the entire process on the screen from order placement, watching the driver on a map get closer and closer and it even posts the driver name and a photo so you know who to be expecting knocking on your door. That could not have been a better experience. Bonus: Ryan the driver had a cute smile :)