BECU

I am currently holding Bank of America account and want to switch to BECU because of great reviews.
Both my boyfriend (a us citizen) and I, came at the same to open a new account. I am a foreign worker who work in Seattle, have been living here since 2008.
My bf got his account open on the same day. For me, I had to come back with more IDs.
So I visit this branch again, because my passport is not enough. So I came again with a WA ID. Cecilia, the teller, told me my SSN did not match my name and I am not allowed to punch it again. She keep blabbering about BECU not trusting their customer, and saying how she «is not sure if_​_​_​is going to work, etc etc» (But take no effort in finding out the answer). She wants me to come back, with SSN card and utility bill to proof that I am «real»…
My boyfriend who is a US citizen does not have any of this problem. He doesn’t even has credit report (student) or a full-​time job. He did not get asked for SSN copy and utility bill.
I am foreign-​born, who got my Bachelor in Seattle, now work full-​time in Seattle, stable job+salary. living in Seattle since 2008. I’m independent and supporting myself. I also have great credit report.
Since BECU is discriminating me because I am not a citizen, I won’t be doing business with them.
Plus, this branch is closing. Cecilia also inform me on reducing their interest to 4% from 6%. My bf confirmed to me this morning his interest is still 6%. Either the online system is not updating or Cecilia is on crack.
I am truly disappointed with BECU and their teller, Cecilia. She only points out MY problems but does not offer me any alternative, or even ask her supervisor/​co-​worker for a better solution.
Cecilia, if you are reading this: You can give me an email where I can send in my SSN copy, so I don’t waste more trips… But I did not say this because it is YOUR job.

This location was always convenient for me when I was an undergrad at the UW, for asking questions about accounts and interest rates and pulling some quick cash out of the ATM (I believe there are 2 inside and 1 located outside for use at all hours). If you have a financial question, be aware that there are only 2 people manning the place at any given time so you may have to put your name on the list but the wait has never stretched past 5 – 10 minutes for me.
My latest stop-​in at this BECU branch was to inquire about auto loans and the man who helped me was knowledgeable, friendly, and willing to deal with my complete naïveté about car-​buying. As I was leaving, he provided his car and even asked if I wanted him to call just to check up on how everything had gone. Awesome customer service!

In general they are a great bank, this specific branch however, seems distracted, I signed up a friend once and I never got my $ 25 that you get when you recommend someone. Also I asked my Pin Number to send to the branch because USPS was loosing my mail, and they never call me to tell me that it has arrived.
So far those are the only complains I have, the other thing is that once open an account in their website, meaning, that if you are member you can open as many accounts as you want, it’s impossible to close them! (unless you call, I’m sure)
Besides that it’s great bank, they give you good interest rate for your savings up to $ 500.00, after that, put it in an ING account; of in your checking, you get % back there too :-) that’s sweet.

Switched over a few months ago and always have great service. Occasionally it’s packed with U students and might have to wait if you need to speak with an account representative for some reason, but two ATMs make crowd disperse quickly. Friendly and helpful staff; the only negative would be that it frequently smells as if the place had been tear-​gassed with AXE body spray.

It seems strange to rate a financial institution, but BECU is pretty amazing. Their location is easy to deposit checks through their self-​deposit machine. Also, up until the first $ 500, they have really amazing interest rates. The only bummer is that check books cost $$ but really, you don’t need too many of those. The customer service here is pretty awesome and helpful.

Just signed up!
Took about 30 – 40 minutes.
Check books cost $$ but all else is free.
I-​phone App is great and online banking sign-​up and paperless statements and a good interest rate seem wonderful!
I got 25 bucks and someone I know got 25 bucks for referring me!
This locations’ ATM cash receiver was jammed and there seem to be lines at the ATMs but I hope to use a different ATM closer to my house that belongs to a different credit union.
I will update this in a few months if I encounter any bumps in the banking road.

Great customer service! Opened 2 new accounts and used the atm for a deposit all within 20mins.

BECU is an amazing bank alternative, and this location in particular is AWESOME. From helping me when I needed a notary republic to drafting a banker’s check multiple times because the teller caught an error, these guys always provide top notch customer service.

Thanks to Unilocal for the BECU introduction.
See if your bank/​credit union can match this:
— 6% interest for checking and savings accounts (up to $ 500 per account)
— Easy access to ATMs
— Minimal fees
— Great customer service
— Daily check writing done by the branch, if you need it (up to 3 a day)
— Checking overdraft protection, that doesn’t charge you interest if you pay it back before the end of the month
They also have the usual perks: free inter institution transfers, free online bill payment, etc…
Lovin’ it!

When I was in Vegas, I called up BECU to check on where I could find some ATM’s. The customer service lady spent about 10 minutes on the phone with me browsing all the locations and trying to figure out the best ones (and answering some questions I had). I was waiting in a very slow-​moving line for something, so that was just… awesome.
Also… I’ve been told that instead of ordering checks from them, you could come in and get up to three (a day) printed. That money gets drawn out of your account right away (instead of waiting until it gets cashed– this is both good and annoying, imo). This is useful because I only write checks about once a month and don’t want to order a whole bunch (especially since I don’t plan to be at my current address for too much longer).
BECU… I love my 6% interest (up to $ 500, for both cashing and checking accounts) and customer service is still awesome. Thank you… and keep on rockin’!

In case you haven’t seen my previous downtown BECU review, this place is just what I needed! BECU is the best financial decision I have made in a long time.