Animal Eye Clinic

Dr Sullivan is amazing one of the nicest vets I have ever been to. He take great care of all of my dogs eyes he is so caring and understanding and his staff is fantastic. I highly recomend this place.

My name is Austin, I brought in my hedgehog Sonica, on 7÷21÷2015 where I had to wait for about 2 hours to see the doctor past my initial time. I eventually went in and talked with the doctor where he said that my gf’s animal had either a calcium deposit or a cholesterol deposit on her eye. Your doctor, which DIDN’T get all the information from the past vets. (we’ve gone through three) Then stated that he would give us a call back I was appreciative that the doctor gave us a ½ price discount on our pet, costing us $ 75.00.
THAT NIGHT! Sad to say that that call did not come through and we eventually called the next day from not hearing anything from Animal Eye Clinic. We called the vet back just about every night until my girlfriend wrote a bad review on Unilocal for your company. Then the manager called us and stated the doctor WILL call us the next day.
So we get a call the next day telling us that we need to get blood work done for our animal. WE HAD BLOOD WORK DONE ALREADY! So the doctor stated that and said that he would look into it. We kind of forgot about it after that going through about a week and a half of a work around of US calling you guys.
So, we never got a prognosis for our animal, which I don’t know if you guys actually got information for… Seriously, and we thought that our hedgehog had just a fixed eye. Yet recently we’ve looked back at the hedgehog and have noticed that she still had the deposit on her eye…
We want our money back because we never got a diagnosis from your doctor or really got any good information or had a good experience at all.

Lifesavers. I took my kitty here after a botched eye surgery at another vet. Even though they’re incredibly busy, they were able to get him booked pretty quickly. Dr. Landry was his surgeon, and he did an incredible job reconstructing my kitty’s eyelids and relieving the cause of his eye ulcer. I was very anxious about putting my pet through this second surgery, but now I am so glad I did. It’s wonderful to see his shiny, clear eyes looking up at me again. I can’t thank them enough. This location was difficult for me to get to, but I’m still so grateful they were here.

My boyfriend took our exotic pet to this vet for the first time. After waiting over two hours (I kid you not), the doctor finally saw him. The doctor seemed knowledgeable and apologized for the wait (and even gave us a discount for the awful wait) so my boyfriend left feeling fairly comfortable as he was told that he would be receiving a call later that evening to discuss next steps.
Fast forward— it’s been over a week and we have left multiple messages and spoken with multiple people. We are apparently waiting for the doctor to call us back and discuss his ‘findings’. We’ve been told 4 times now that someone will be calling us back the same day. When we call the next day to ask what is going on and why we still are waiting for his diagnosis, we are told that they will call us (again). We still have not received a phone call after being told again (just today) that someone would be calling us with an answer.
The follow up is awful here. We still have no clue what’s wrong with our sweet pet and she can’t see in both eyes. We aren’t even waiting on any tests since none were done. We are simply waiting for a diagnosis or a RX or SOMETHING to help our pet. I didn’t realize how difficult this would be to obtain.
Please avoid this place at all costs and go to Northwest Animal Eye in Kirkland as they are polite and their follow up is fantastic. This place will take your money and will take advantage of you and your love for your pet. We still have no diagnosis and no results and we have called over 10 times in the past week. We have no choice but to go to another doctor and be out of pocket what we paid here. Complete waste of money and time.

Dr. Landry and staff have been great. Dr. Landry explains the problem completely, is very gentle with my pet and the followup care (calls and instructions) have been great and what sets apart this clinic from other animal eye specialists.
Now if I could find a vet that would care for my two Persians (not their own bottom lines) as much as the Animal Eye Clinic, I would be very pleased.

Dr Sullivan is amazing! He was wonderful with my 4 pound chihuahua named Diamonds who I can admit is a bit difficult to handle for anyone besides myself. She hates going to the vet and has a tendency to wiggle and squirm right back to me when anyone tries to examine her. But that was definitely not the case with Dr. Sullivan. He was able to examine her eyes and measure her eye pressure while she remained calm. He obviously knows how to handle animals, and his passion for it is noticeable during every visit.
The cataract surgery went smoothly and my baby is able to see again. She is now back to her old self (energetic, excitable, eager to explore, and is even sweet to people again) which is a big change with how she began acting with her cataracts. I thought she was just getting older (lazy, grumpy, and a bit more feisty) but in reality the cataracts were affecting more than just her eye sight. It affected her personality, exercise level, and love of life. She started wanting to be only with me or in my bed all day, she wouldn’t move or play or like other people approaching her. She would be on edge all the time. But after her surgery (and a few days of recovery) you could tell she was happy again. She now prances and runs and plays and explores again. I am so grateful to Dr. Sullivan and his staff for everything they did for Diamonds and I.
Oh I should mention that I was hesitant about the surgery. Not only was it going to be an expensive surgery, but results aren’t guaranteed. There is a possibility that after the surgery your dog could go blind and I was really debating if putting her through all that would be worth it. I was definitely a worried fur mommy. But Dr. Sullivan made me feel comfortable and like the decision was totally up to me. He told me that if I decided to not have the surgery it didn’t make me a bad mommy and advise of precautions I should take and things I should be aware of. I decided to schedule the surgery but was still hesitant. I was back and forth up until the week before her surgery. At that point her eye sight was rapidly declining and I knew it had to be done. But I was really impressed with how easy going and non judgmental Dr Sullivan was. He was understanding of all my concerns and did not push me or encourage me to go through with the surgery. He left that decision to me.
So for all of you thinking about going to the Animal Eye Clinic… You should! It was a 2 hour drive for me and on the day of Diamond’s surgery there was someone from Canada there too. That goes to show that people are willing to travel distance for quality. And if you’re on the fence about the expense of surgery (as my boyfriend was) just think that you can’t really put a price on eyesight.

I was lucky enough to get an appointment after someone cancelled. Although the location is hard for me to get to (for the vet as well, he was 30 minutes stuck in traffic) and I had to wait another 45 min after the stated pick up time, I was happy with the care Lyle received. Dr. Sullivan was able to remove his eyelid cysts using a minimally invasive procedure.

Dr. Landry and his staff are excellent. They are efficient, saw our chocolate lab at the time of her actual appt (no long waits), were very kind and caring with her and called after surgery to check on her. Dr. Landry also personally called with the path results. We highly recommend this clinic.

My personal experience with Dr. Landry has been wonderful. We are very pleased with the progress of my min pin’s cataract surgery. Although we are not completely out of the woods, I feel we have had the best care available.
The staff is always professional, the front desk staff is on the ball, and although eye surgery is quite expensive, they have the flexibility to offer payment plans to ease the burden of taking on a surgery like this. It has been the best investment i’ve made into my pets well-​being and overall health.
The facility is Clean and you always feel as if your pet is getting the very best care. I would recommend AEC to any one needing a veterinary ophthalmologist for your pet.

Dr. Sullivan was recommended by my local vet after I went to see a Bellingham vet that turned out to be outrageously expensive and I just could not afford. Our dog just plain fell in love with Dr. Sullivan. He was very upbeat, which my dog responded to immediately. He was so kind and very knowledgable. I had zero qualms about setting up a surgery date to have his eye removed. Even though the office is EXTREMELY busy, I never felt ignored or that they did not care. After a successful surgery, his nurse called to see how he was doing and a couple of days later Dr. Sullivan called wanting to know how things were going and more importantly to let us know that his other eye is not at risk for glaucoma. Great news.
Our Bogart no longer has horrible headaches from glaucoma and is back to his one eyed happy, happy pain free self. We are extremely grateful to Dr. Sullivan and his staff for making the experience upbeat, and professional and making time to see to our boy’s well being, considering all that had to be done. On top of all that, the bill was one third the cost of the original vet’s estimate.
The only thing I will say is be prepared to wait. The office as I have said, is very busy. the sign of a well trusted vet’s office! Be patient, it is worth the wait.

Not so pleased with a recent call to AEC. My dog developed (what I learned later) was a melting eye ulcer that was quite deep and not going away with his regular vet’s Rx. The person who answered the phone could not care less. Kept repeating that they were «booked out for the next three months.» She offered no alternate solutions. I had to ask for a referral to another vet… was given one about an hour away from me. I offered to come in and wait so that Dr. Sullivan could just quickly check the eye and tell me if we could wait 3 months to see him. I was also the one to suggest getting on a waiting list for cancellations.
Still like Dr. Sullivan a whole bunch, But I need to find a specialist who isn’t booked out so far, allows time in their schedule for emergencies, and also has a more humane front office staff.

Wow! My experience couldn’t have been better. Such caring Staff! Dr. Sullivan ROCKS! He truly loves his job (he told me this) and it shows! I felt the pricing on my dogs minor eye surgery was very reasonable and I never felt like my wallet was being taken advantage of.

Dr. Sullivan is amazing. He is full of enthusiasm and genuinely cares for your animals. We brought our dog Kahlua here to get his eyes tacked (he’s a chow chow with entropion), and Dr. Sullivan was very knowledgable and gave us lots of information in terms of what to expect throughout the whole process. He could have just done the surgery, but tried to find the least expensive route to see if that would fix the problem first.
Our puppy got his eye’s tacked the first time and he ended up scratching himself and breaking the stitches. Dr. Sullivan was able to see Kahlua the next day to repair the stitches (and only charged us for the supplies and not a second visit).
The second time he put stitches in, one of the stitches came undone (and we were once again able to make an appointment the very next day to get the stitches repaired. This time he charged us nothing).
Dr. Sullivan and the whole Animal Eye Clinic staff are all amazing. I would highly recommend this place to anyone with an animal experiencing eye issues. They don’t try and rip you off, it’s very affordable and you most likely won’t find a more caring staff.
My only complaint about this place is they sometimes ask you to be here by a certain time, but end up making you wait an extra long amount of time for pick up. But it’s understandable, they are very busy.

I have been taking dogs to Animal Eye Clinic since the late 80’s when I had my very first cocker spaniel. They are prone to eye problems ad over the years I have dealt with glaucoma, ingrown eyelashes, progressive retinal atrophy, dry eye and other ailments. When I first started Dr. Dice was the main doggie eye doc and he was a wonderful person who loved the animals. He died, sadly, before his time but Dr. Sullivan took over and he is also one of the kindest docs ever. He really loves the animals, will get on the floor with them if they are too nervous to get up on the table, and most important, he does great work. While eye care, or any specialized care for animals, can be costly, I feel we owe our animal companions the best care we can provide them. Animal Eye Clinic will get to the root of the problem and prescribe the best treatment and do it in a kind and compassionate manner. THANKS for over 20 years of care for my fur kids.

I’m torn about writing an update because I’ve repeatedly had issues getting prescriptions refilled using this vet, but things have been somewhat better in the customer service area during my last couple of visits.
I wasn’t so sure on my first visit following my last review; I thought we were going to need a new doggie ophthalmologist when I was less than a month overdue for my dog’s visit (he has to go every 6 months, not yearly) and they refused to refill his prescriptions without seeing him even though he was out and needs them daily. What if I couldn’t afford to go right then? Well, they said they wanted to make sure he was taken care of, if not there, at least somewhere.
Translation = if you can’t afford to come here, you can’t get your meds and will be forced to go somewhere cheaper right away to prove you are in fact capable of caring for your dog (like we’re implying you may not be, sry). If he hadn’t been in a year, I could understand, but six months after I had just paid $ 140 for a basic visit and he was completely stable for 3 visits in a row, it seems unreasonable and just plain profit-​motivated. And, of course, again, I didn’t appreciate the implication that my dog wasn’t being cared for. This is like Communicating with Pet Owners 101 material.
I did take him to them shortly thereafter and at least their front desk staff was better this time. I must’ve just gotten the stupid bitch on the phone regarding the prescriptions and appointment. Then my dog had a weird flare up and had to go in again a week later. They squeezed me in on short notice, which was nice and they managed to be professional the entire time! Maybe they know who I am and that I’m reviewing them and just keep me away from that horrible employee in person. Who knows.
I more recently had to refill his prescriptions again and, even though I asked them numerous times when we were there last to be sure to update his scripts at my pharmacy and to please give me enough refills and they PROMISED they would, they didn’t. Why not give me refills! UGH! Every single time he needs a refill I have to wait extra time to get in touch with them, have them update my pharmacy, and then wait for the script to get filled. He’s been on the same meds for almost 4 years and this is a giant, unnecessary pain in my ass. I just wish they’d not give me such a hard time about this and would get their act together. Based on the other reviews, they must be amazing in emergency situations and just not as good at the regular visit/​upkeep stuff.
Dr. Landry has done well with my dog and has made more of a point to quell any and all concerns and answer my questions during visits. My understanding is that he is the one who refused my refills until he saw my dog, so that’s a bummer, but all in all he just needs to take good care of my pet while I’m paying him and I believe he does. I’ve learned I just can’t expect it to be commonplace for vets to be truly concerned about my pet above their own profit in Seattle (except maybe Dr. D’Orazio at Eastlake Vet). Kudos to the front desk staff for some apparent improvement or relative weeding out of the horribles too.

My dog was diagnosed with diabetes and 2 months later went blind. This office had great reviews so I took her to see them. The 2 Drs are great! Can’t say enough about them. They are genuine animal lovers. They were able to do 2 eye lens replacements and my 7 yr can see again. It was amazing. The staff were very helpful. The customer service this office gives is 100%. I would HIGHLY recommend them!

My [not elderly] dog experienced sudden vision loss in what seemed like overnight. Worrying that it could be something like glaucoma which needs to be treated right away, I rushed to make her a vet appointment. On a Saturday. Incredibly enough, I found a veterinarian who was able to get us in, who then called Dr. Sullivan for further diagnosis and HE was able to see us that same day!
Dr. Sullivan is an absolutely amazing animal lover and he let us into the clinic when it was closed (we were the only ones there) to take a look at our dog. She ended up needing further testing (and she is at the clinic as I write this).
I have several co-​workers who have taken their dogs to Animal Eye Clinic and everyone has been very impressed. I would definitely recommend it.
By the way, the examination cost is $ 125.

Dr. Landry was able to properly diagnose my pooch’s eye problem and treat it in the same visit. She had already been misdiagnosed by Dr Gurm at Juanita Hills Veterinary Hospital and by a vet at the VCA Five Corners Veterinary Hospital as having «seasonal allergies.»
Her cornea was actually loose on her eye and she required a debridement and antibiotics for three weeks. But she’s good as new now, thanks to Dr. Landry.
Dr. Landry is a little more expensive than a general practice vet, but in the long run it was more expensive to be misdiagnosed with improper treatment from the general veterinarians. (About $ 425 for Dr. Landry that included 2 office visits, 2 eye stains, debridement, pain drops, antibiotic drops, and the infamous cone for her to wear. It was $ 300 for the two other vets with visits and meds and no cure.)
And a lot less wear and tear on a sweet old dog.
Thanks, Dr. Landry!

I was recommended to the eye clinic from my regular vet and decided to go with their recommend since I had no clue and my cat’s eyes were in trouble! Dr. Landry is great with my cat and is able to give me all the info I need in an easy to understand manner.
My cat ended up having to get one eye removed and we just recently brought him back to have laser surgery on his remaining eye. The first surgery was very emotional for me, but the staff put me and my big fella at ease. The staff really care about the animals they take care of, remembering my big guy each time we bring him back and dote on him the way he should be doted upon.
My only complaint is the price, but I also feel they do a great job to keep our pets happy and healthy so I don’t know that I can really complain and I’ve not compared pricing. I just know it hurts every time I go in there! However, the estimates are accurate and I do believe you can work out payment plans.

Molly had entropion. Dr. Sullivan fixed it without surgery. It doesn’t mean it will never come back, but as of now, she no longer has entropion.
Dr. Sullivan has the best bedside manners. He is infinitely patient as my puppy tries to squirm away when he shines a light into her eyes. He sings to her about how she is the best puppy in the world. He lets Molly lick him all over his face. He just closes his eyes and takes it all in. He lets her climb all over him in his not cheap pants, shirts, and ties. If only all doctors were like this!
A visit is $ 125. Rechecks are $ 90. Pets are expensive.