911 Restoration – Seattle

Stay away from this company!
They want your money and will say anything to get it. We had mold in the attic from a leaking dryer vent pipe. There salesman Mike showed up and looked over the job and gave us a quote that seemed pretty high. I told him so, and said we would get another estimate and get back to him if his bid was reasonable. At which point he started to negotiate his bid down! I should have run him off at that point, but made the mistake of giving him the job.
The job consisted of killing and encapsulating the mold and sealing the leaking dryer vent pipe. The mold work was done the next day by a couple of young guys and appeared to go well. But the salesman Mike came back and said he would be doing the vent pipe work, and would get to it in a day or so, but he wanted to get paid in full now! I explained that was unacceptable, and he finally agreed to go to Lowes and get the materials he needed to get the job done. The work should only have taken a couple hours, but because of his constantly talking on his cell phone out in his truck, it too all day. But the worst part is that the work he did was horrible, and failed less than a month later. He used regular plumber’s putty to smear around the vent pipe joints, and did a piss-​poor job of covering that up with low quality duct tape. It all had to be removed and redone.
Two weeks later, I got a call from a lady in a neighboring twon, asking for me to give them a reference. I was shocked, and asked her how she got my number. She told me their office manager had given it too her, and suggested she call me. I contacted the office manager and informed her that I gave them no good reference, and never wouldd, and to never give out my number again. Unbelievable!
Now I am getting spam e-​mails from them on my cell phone! It just never ends…

Do not work with this company! The inspector, Drew Gillette, made big promises including that their work is fully guaranteed. But after removing mold from a closet it came back within a year. When I called him on it, he pretended he didn’t know who I was, then stopped returning my calls. They only get business by paid advertisements. Go with someone else if you actually want it done right.