Mike’s Auto Body & Frame Alignment

I took my Mercedes C230 to Mike’s shop after an accident that resulted in a hole in my radiator along with extensive front end damage. When I went to pick up the car it was parked on the street outside his shop and I almost drove by without recognizing it as mine!!!
It looked fantastic inside and out as they had washed, waxed, and vacuumed it after the repairs were complete. I only had to deal with my insurance company to file the claim, the rest of it was handled by Mike’s shop which turned a potentially negative experience into a totally positive one.
I have never experienced this level of professionalism from an auto repair shop. I was a bit hesitant as I chose his shop after reading reviews on the Internet. That is why I am posting this review, to pass the word along to others who may be in a similar situation.

I had a very good experience at this place. The car has been fixed, it looks and runs great. I would recommend this shop to anyone. Mike was helpful and had the car ready on the day he said he would. He also used all original parts instead of the cheap import parts the insurance company asked him to use. I had a wonderful experience.

MIke is the most honest guy I know, and it’s a joy doing business with him. He does an excellent job and always communicates throughout the process. Every time I go there my experience is so unlike any auto body experience I have ever had. They are timely, professional and I recommend them highly.

Have had insurance work done here twice in 10 years. Satisfied both times

Mike is a sour piece of sh*t! My insurance company recommended me to him & when I got there he was terribly rude & disrespectful, too say the least! The owner Mike told me that «if I didn’t like the time frame he would complete my car in then to go some where else»! This occurred on May 19, 2014 ! I’m informing everyone of this so people know what unprofessional & poor business manners Mike’s displaying! No wonder he has a 300 square foot office & unkept shop! He’s probably going to end up in bankruptcy and/​or lose his business altogether with his foul, fu**ed up way of doing business!

This place, my first time using them, was by far the most up-​front and direct most informative and professional. The staff and owner were polite, respectful and knowledgable. Highly recommend them.

Mike is the best– will not recommend things that do not need doing. Fast on everything we asked him to do. Recommended by a friend in the business who takes his cars there. Be sure and say hello to his dog «Tank»

This place is pretty shady. My insurance company recommended them, and as I’d never been through the process before, I accepted. The owner seems like a snake who will say whatever it takes to get money out of your pocket. They replaced my driver’s side fender and door. In retrospect I sincerely believe they only wanted an easy payday from my insurance check. Now, a year later, I’m still finding shoddy work.
Keep in mind this car was 3 years old and the only other people who touched it were the dealer’s mechanics.
After getting the car back home and looking at it close it was obvious that some things were off. The new fender didn’t line up quite right, the bumer doesn’t line up with the grill, the weather stripping around the door doesn’t seal well, some interior trim pieces had tool marks on them from where the scratched them during removal/​replacement, and the small speaker on the door wasn’t lined up. It was clear that these people just hastily threw everything back together and didn’t care about workmanship.
While replacing a headlight for an unrelated issue I found a part behind the bumper that was just thrown in, not bolted in whatsoever, being held in place simply because it was between two other pieces. I also have a new rattle from something else behind the bumper. I have found other missing or broken fasteners behind trim pieces which they probably broke and then didn’t have the integrity to replace and just put it back on anyway.
Another strange thing that I’m suspicious of but can’t prove, when I got my car back the engine was already fully warm, which would not have happened during a short drive from the back parking lot. I’m pretty sure a dishonest employee took my car for a joy ride before giving it back to me.

Mike is a good guy has a good business as well. I just picked up my car and she looks fabulous. The repairs look great and they also cleaned the inside and outside. Quick also I dropped my car off on a Tuesday and it was ready by Friday afternoon. Yes it is a pain when getting into an accident but Mikes auto body made things that much easier.

I’ve been bringing my cars here for years and I’ve never been disappointed in the work! I’ve recommended this shop to friends and even the maintenance shop where I work!

I’m glad I disregarded the negative reviews on Unilocal and gave this guy a chance. At the end of the day the primary importance of a body shop is to perform quality work and get our beloved vehicle back to us as soon as possible. I’m happy to say Mike did an amazing job on my one year old car and it looked pristine when I picked it up, on time as promised. He was professional, listened to and answered all my questions and made me feel valued as a customer.
Who really cares about his voice??? He could sound like Mickey Mouse for all I care, which he didn’t of course!

On Easter, my parked car was hit. The person who hit me was adamant that I take my car to a body shop and get an estimate and have it repaired. It didn’t seem like much to me and I just wanted to bump out the dent and be done with it. Anyway, I went along with them and their insurance sent me to Mikes.
I called ahead of time to make sure they’d be open and to see if I needed an appointment. Mike said to come by anytime. A few hours later I showed up and he remembered my call. We talked about the hit and the car and general things. He called a pick up for a rental for me. He told me the estimate would go to insurance and I didn’t need to do anything and the car would be ready Tuesday.
To my surprise, the car was done Monday morning. When I showed up, not only had he fixed it up to brand new condition, but he’d washed the car and cleaned off the front dash (a big deal given my exceptionally furry dogs who ride with me regularly).
Mike was personable, friendly, and had everything done under time. I would absolutely recommend him and visit his shop again with future car needs.

I was referred to Mikes Auto body by AAA and after my first telephone conversation with Mike I knew I had the right place. He was very thorough, pleasant, and helpful.
He was very attentive during the process and always answered all my questions. Mike dealt with AAA on the repairs. The repairs were done beautifully and in a timely
manner. I would recommend Mike’s Auto body to everyone.

Nothing good about my experience here. I, dumbly I admit, signed the paper before looking at the car with him. He proceeded to tell me all the things wrong with my car prior to the accident. He yells with this cheesy announcer like voice trying to get his point across. I could really rant for a long time about his attitude and overall character. I am an easy going guy but he really got me fired up. I would give it 0 stars but its not an option. Screw Mike.

I would recommend this place to anyone. I went to see them about a year ago after I hit an opossum (which really did a number to my car). I have AAA and they are AAA approved.
I’m a young woman and I admittedly do not know much about cars, so I’m always nervous about getting ripped off. But Mike was really honest and friendly and gladly answered all my questions and concerns. I recently took my car back to have a wheel replaced and I had the same experience; friendly, simple, no hassle. They go above and beyond with their service.
Both of my experiences at Mike’s left me feeling happy and relieved.

I was very grateful for Mike’s insight, knowledge and help in showing me how to do what I needed done myself. I would go back to him in a nano second to do the repair fully if I decide to do it and for any other body needs.
You can trust him fully.

Ive made this my new body shop here in the Monterey area. I was very spoiled by my old one as they were long time family friends, but I am very happy with how Mike does things.
Thus far he has fixed my wifes car after she had gotten side swiped. The repairs were timely, and looked like nothing had been done. Shortly after a problem developed with an old unrelated repair and he had his shop weld the parts back into place as they should have, at no cost as while we waited. A few months later she was rear ended while stopped and the car was totaled, but even then Mike was quick and willing to do whatever it took to make us happy.
Currently he has my car and is keeping in touch with the insurance company for me (so I don’t have to) as well as getting my car fixed within the initial time frame. I cant comment on how good the work will be, but I can say im not worried about the quality at all at this point. as I know it will be great!

Honestly, I can’t even explain how much I dislike this auto body. This was my very first time getting my car fixed at any shop and how I wished i never gone there.
My car was hit while parked and the person who hit me had triple AAA. The insurance company gave me options on where they could fix my car, and Mike’s was one of them so I didn’t mind of course. Once I made my appointment, I brought my car in. The owner who helped me was really giddery and sounded like he was from a cartoon or something which I thought was strange. I didn’t like the atmosphere, and especially him. He took pictures of my car for insurance purposes and (btw this was my first accident). I’m not going to explain my entire experience but he came at me the wrong way and rudely insisted that one of the dents (caused by the accident) wasn’t really caused by the accident and that it was «impossible» for that specific dent to be formed in that way basically accusing me of lying which I told him I never been in an accident or dented my car. That totally took me by surprise because I only went there just to get my car fixed, not be judged as a liar. Him being a professional and all, he was absolutely rude and disrespectful. I was definitely taken by surprise and it really upset me how he treated me as a client. I’m never rude unless you give me a reason to be, but I tried to be as nice as I could, but he was absolutely awful. I would never recommend this place to anyone just because this was the worst customer service I have experienced yet. After that my car was complete, my mother picked up my car and she said he didn’t mention the made-​up ~dent. Now that is ridiculous.
1 star because my car was fixed, and they did a good job with my new bumper.

Took it to Mike’s after I hit a big raccoon on Thurs night, it torn up the stuff under my car which dragged all the way home. They’re a AAA approved auto body place and two coworkers have gone to them.
I couldn’t take my car in until after the weekend (but that was more the insurance company’s fault). Dropped it off on Monday morning got a call an hour later saying my car was ready and that all they needed to do was put in new clips and plastics bolts. Didn’t charge me a dime. They cancelled the claim, but they took pictures for the insurance, including some really interesting ones of raccoon hair stuck on the car.

not bad.
i’m satisfied with the work, but it took about twice the time originally promised.