Pavilions

I am pretty shocked by the bad reviews. I try to shop here whenever I head home after visiting my parents as they live close by. I am always impressed with their produce quality, and they have quite the variety of organics too. They sell prime beef cuts and always have a nice variety of seafood selections (i.e. today they had rock crab claws, halibut, chilean seabass).
They also have a good selection of lactose free yogurt which is important to me.
Their schematics are well thought out as items are usually easy to find, and the store is always clean and well stocked. The checkout lines are never too crowded too, even on a Sunday afternoon.
Today, I asked a worker if they sell half cabbage heads since I needed to use a small amount for a recipe. He said no but walked over and cut one in half for me. Great service.
Prices may be a bit higher than other chains but I am willing to pay for higher quality.

So I’m going to share something that happened to me today during my lunch break, so I decided to go to pavilions which is across the street from my job, and I decided I would be having a sandwich for lunch today… Well I asked for the turkey avocado pesto and the women who was preparing it cut herself once she started to cut my bread and she didn’t tell me all she did was stare at her dumb and said «oh» and so I asked «hey did you cut yourself ?» And her response was yes, but don’t worry I will double glove, by this point I just stayed quiet and thought to myself I will just let her finish and then leave the sandwich some where in the store i didn’t want to be mean or rude (which now that I think about it I was way to nice) any who she went about preparing the sandwich and keep in mind that the knife that cut her was put back with all the other clean «sterile» utensils they use to serve food, anywho by now the dumb section of the glove was filled with blood and I felt so nauseated and disgusted at this point she’s touching the lettuce and tomatoes with the hand that was bleeding ! I just couldn’t believe what I was witnessing so she wraps my sandwich and cuts it with the same knife that cut her and by now blood is dripping out of the glove which lands on the cutting board she noticed and got all nervous and began to reach for napkins so she goes takes off the glove and puts her cut hand behind her back and only uses her «clean» hand and she kinda wipes some drops that landed on the sandwich by now I am in such disbelief that I told her «you know what don’t worry about it, it’s fine I don’t want the sandwich» and this women says «no your sandwich is fine take it «she enforced that upon me and as she wrapped it in new «clean paper» I took the sandwich and went to the front and told a employee what had happened the employee looked at me in horror and asked who it was and I pointed at her, he offered to make me a new sandwich and give to me free of charge and I said no thank you by now my lunch was pretty much almost gone and I didn’t have the time to talk to a manger but yea people I can’t believe that actually happened…

I love the store, and the employees are GREAT but the produce is always disappointing, it goes bad MUCH faster than from other stores. I only buy from there if I am going to use it quickly.

They have employees assisting in credit card theft, had 5 transactions from them amounting to over $ 3000 all for the same exact amount — never been there

Can I tell you how jealous I am when I go to another neighborhood and they have a well-​stocked, gleaming, good Pavillions market? Then I come home and my local Pavillions is poorly stocked (at 9 am there are dozens of shelves EMPTY!!), poorly staffed, and they have some of the worst quality fruits and veggies around the area. Since this is the market closest to my home, I go there, but I am so frequently FRUSTRATED shopping there that I wish it would close and some other grocer would open there. Their employees talk to each other, but not to the customers. They charge you the wrong prices on things, then ARGUE with you over the clearly posted shelf price. Again, they don’t stock the darn store, shelves are regularly empty, or produce bins completely empty, and they don’t care that they don’t have stock! If you dare to ask when they might have more of something, they tell you «when the truck comes». Like that is a good answer for a customer who just wants to go home and cook dinner with the ingredients they need.
Who manages this place? Does anyone in Pavillions hierarchy give a darn?

Starbucks says it’s open until 9 pm but is always closed by 8:30. Also they don’t honor their advertised prices this location is horrible.

badly managed. the bakery supposed to have fresh bread every day. Sometimes it feels a day old. My favorite Liberte Yogurt either out of stock or expired. I needed some bathroom paper towels for some reason the price was not marked on the item. Old dirty trick, if not price probably way to expensive. Turned out $ 3 bucks more then same brand at food 4 less ! Instead of spending time tricking customers please spend the time in making sure all products are fresh !

This Pavilions is about the only downside to living in Seal Beach. I’d really like to be able to grocery shop without feeling like I’m bothering the staff. I come here about once a week & have for 2 years, and I have yet to encounter a friendly employee. It’s pretty pathetic.

Great deli & Amy is super sweet and always helpful.
Rumor: they are removing the salad bar & I’m a bit sad about this! This is one reason why I come here, for salad bar, warm or cold sandwiches, soup @ least 4 different soup’s, & they give you crackers.
Thanks pavilions & also Starbucks inside :)

I live less than a mile from this place and have not grasped the concept of planning meals out, needless to say i’m here a lot. I love this store.
The staff at the sushi bar and deli counter always helpful and willing to accommadate. The sushi chef is very friendly and always offer to make something for me even if they are out of it. He also makes very good sushi!
Best grocery store in the area, hands down.

Open 24 hours!
Bakery — 50 cookies for $ 5
Large prepared food area and great floral department

As someone who lives within walking distance of Pavillions, I hope to write a favorable review because of its proximity. However, it is difficult with Pavillions. I see the negative reviews about the service and I have to agree.
The ONLY person who has been nice is an African American lady at the checkout area. Everyone else thinks they’re doing you a favor by stocking the shelves for you.
Let’s start:
North Entrance: Right next to the booth where they arrange flowers. Every time I walk in (about 3x a week), I get a dirty look for the woman running the place. Not a big deal, you don’t HAVE to be condescendingly nice to me.
Produce: The usual teens who stock it and don’t have a care in the world if you’re in there or if Elvis Presley walked through.
Meat: They ran out of packaged pre-​cut chicken one day. I asked if they had more, the meat clerk said «no». Then an older guy from the back yelled at him and begrudgingly cut up a chicken for me and packed it for me. I may as well have asked to have sex with his mother… from the way he looked at me.
Bakery: Is there anyone ever there? I don’t know. The bread just magically appears nightly.
Deli: On a few occasions, they said they can’t slice any more meat because they cleaned the equipment. Ok, next time I’ll call in sick so I can buy sliced turkey BEFORE you clean the equipment.
Checkout: The granddaddy of them all. Again, the only nice person here is an African American lady whose name I forgot (PROPS TO YOU!, AA Lady!). There is a cute brunette (well, cute if she ever smiled) who I don’t think has ever said one word to me including «Hi» or «Thank you». I don’t even remember any of the others even being halfway friendly. An acknowledgment of my standing in front of them would be nice… but it’s not a deal-​breaker. I don’t every remember anyone except AA Lady being nice. I get treated nicer at a strip club. At least at a strip club, they think they’re gonna get tipped. Most of the time, I just do self-​checkout because at least the automated checkout voice says «Thank you».
Stuff: the usual stuff you find in a grocery store. However, once I exchanged a pint of Haagen Daaz because it had the consistency of glass-​filled spackle. Likely because it melted and got refrozen, but I can’t fault Pavillions for that. Could be during the transportation. Oh, and the moldy hot dog buns. Seriously, how many of you check the expiry date for buns?
Outside: I don’t know why management doesn’t ask their employees to clean up after themselves after their cigarette breaks. No matter which way you enter: whether from the south doors near the picnic tables OR the north door near the bus benches on the north side, you always walk through a plume of 2^nd hand cigarette smoke. Hold your horses there you lung-​dart enthusiasts… I’m not saying you can’t smoke… but don’t smoke so close to an entrance, especially in SB where most of its citizens are above 65 an likely dragging a cannister of O2. But I digress, if you’re going to smoke, pick up your trash, including napkins, bottles, cigarette butts, etc… The inside of the store is very clean but outside the store reminds me of the waiting area of a towing yard.
Oh, and watch out for the homeless guy who sleeps in the bushes in the northeast corner of the parking lot. Whatever you do, don’t get a whiff of him. The combination of lack of bathing and urine is not very appealing.
The only reason they got 2 stars is because it’s conveniently close to where I live and you know me… I prop my local businesses!!!

It’s good– plus good deli salad bar though hot pizza was not as good as pizza place– u know its high end when they have a $ 400+ bottle of wine/​champagne !

Better version of Von’s. Great selection of most things. They seem to always have a great selection of organic and exotic fruit as well. I can get most things I need here and is never overly busy. It’s right across the street from my house so this place has been my grocery store of choice for the last few years.
The staff is always pretty friendly and very very clean store. They have great operating hours as well. I get surprised sometimes going there really late or early to find them open.
Definitely better than Ralph’s and Whole Foods in my opinion. Whatever they don’t have I drive down the street to Traders or Whole Foods as a last resort.

Best regular market selection of organics and good stuffed salmon in deli snd ahi poke was good not spicy like they said but still yummy

HORRIBLE customer service! I was needing to speak to someone at the bakery regarding a custom order. I stood at the counter for 5 minutes, but no one acknowledged me. Employees working in nearby departments did not say anything either. I could hear employees in the back talking. (I found it a bit ironic how they were talking about their pleasant experiences at competing grocery stores.) A few more minutes passed without any assistance, so I turned around and walked out.

Clean bathrooms and cool enough staff. This is where I do my shopping.
I can’t complain about this place, in fact, it’s a completely normal grocery store. It has a Starbucks and RedBox in it. They provide you bags for free.
I’ve never experienced many problems here. Actually, I once asked for kale and one of the employees pointed to the wrong direction. But it was not really an issue.
Shop here.

The Pavillion in Seal Beach is your standard higher end grocery store. They do have a selection of Organic Veggies and fruit. I can usually find some food that is interesting. I like that they also carry Kombucha. The downside is that I think they keep the store way to cold all year long. I am a fairly thin person and I try and get in and out before I freeze. I am finally getting the hang of self check– out. I would not recommend it if you are alone and have lots of items. I feel sort of awakward. If you have someone to help you bag your groceries it would be easier. I think people avoid the self check out, it can be stressful at times.

I stop in often since this Pavilions is conveniently located on my drive home from work. There are things I love about it and things I hate.
Pros:
GREAT half-​bottle wine selection.
Excellent produce.
Self check-​out.
Cons:
The prices are higher than they should be.
The self check-​out machines have crappy software that makes them somewhat confusing.
The employees who manage the self check-​out section are no where near as nice and helpful as the ones at my local Ralph’s.

Your average ordinary overpriced Pavillions with creepy beach people and their holier than thou attitudes. Makes me want to pull a Beatlejuice and shreak «home-​home-​home!» Some guy parked his bike inside the door near the flowers and customers yelled at him for doing so while they were leaving the store.
I came in to buy a package of chicken parts because I had a craving for chicken and dumplings all week. I really had only two choices: a $ 12 package with bones and skin or a $ 6 package of boneless skinless thigh meat. A rare time when the healthier choice was actually priced less! It was the one I brought home and the dish turned out great.