Bay Hardware

Excellent Customer Service and attention to detail in trying to fill my requests for drawer knobs.
I went in 3 weeks ago for knobs and was impressed by their selection of goods and their approach to helping me. I believe in supporting small business and this is one that rocks.
Make this your first stop for hardware because they likely will have what you need.
I will be back.

This place is great! Will definitely be back here first before going to a larger chain. Everyone was so helpful. I had to wait on my mom to get something from the car and while I was waiting each employee asked me if I had been helped. They were all pretty funny too so I was glad I had a little time to observe, listen, and laugh!

I needed a very tiny screw and when I walked in to Bay Hardware the young lady who was the aisle waiting to greet and help customers got right on my request and went beyond what I needed and fixed my item even better that I could. I am a part time resident of Seal Beach and could go elsewhere for my hardware needs but do not. I was riding my bike and forgot to bring my lock and the employee told me I could bring my bike right into the store while I was being serviced. That would never happen in Los Angeles, where I also live. Time and again when I go into the bay hardware I get greeted, serviced, and the employees even have time for «small talk». Having grown in a small town I appreciate this throwback to an earlier time in America when most towns had Mom and Pop businesses that catered to the customer. I love the diversity of items in the store, and above all the way the staff go above and beyond to make sure your experience was so good you would never think of going anywhere else for your hardware needs.
Kudos to the owners for selecting such good employees.

Kind, quick, and even offered a great deal for making copies of my keys. Made the loss a little more bearable. Would definitely come back but hopefully for different reasons.

Gotta say the owner likes to moderate their reviews pretty hardcore so beware of the reviews. Given this is the second re-​post after Linda sent me an expletive ridden response to my review, I can’t say management is open to feedback.
I came here for some lawn fertilizer and found their prices overwhelmingly inflated. Since I need it I bought the smallest bag.
Looking into the issue a little bit more I realized That a hardware store that closes as 6pm tells me 2 things: 1) they don’t count on turning inventory much which tells me they have to charge higher prices; 2) they carry a very small lot of on-​hand inventory which means the likelihood of finding what you need is slim and none.
I won’t be back.

We’ve been coming here for years. They have far more inventory than you would expect given their footprint on Main Street. The staff (often the family who owns the store) are always knowledgeable, accommodating and friendly. They’re also priced competitively. My daughter is building a robot for her school’s technology fair. I just bought some of the parts/​tools from Bay and they even helped us figure out how to cut a few things to size. The customer experience is superb. Trips to Home Depot suck the life out of me, leaving me in an aimless languor for hours. Trips to Bay Hardware? It’s like a nail spa (I can’t believe I just wrote that). Even if you’re not in Seal Beach, Bay Hardware is worth a drive. Highly recommended.

I can’t say enough about the guys that work here! I have a store a few doors down and they go above and beyond to help me out with anything I need. I get all of my supplies here and it’s very rare that they don’t have something that I need. Manny has gone so far as to catch a spider in my store and let it go out side because I hate to kill them. They have a great small town vibe and really appreciate their customers. I had a rack in my store break and Alex came over to help me fix it. This is what sets them apart from the big corporate stores like Home Depot or Lowes. They know their customers by name and make you feel appreciated as a customer. Thank you Manny, AB and Alex! You guys make my life so much easier! Keep up the good work. This business is the kind that makes Seal Beach great.

Words alone cannot describe how fabulous Bay Hardware is. Every single time I have walked in with a plethora of questions, I’ve come away from my time spent there with answers, supplies, and confidence to tackle a new project on my own. Manny and Fran are the best!

I’ve been a customer of Bay Hardware for about five years now and they never disappoint. I love the fact that I’m recognized when I shop there. I’m treated like family and they always have what I need. Their involvement and investments in the community can not go unnoticed either. So many reasons to love!

A great old-​school hardware store, with pretty much everything you might need. It’s hard to believe they pack so much into this relatively small store, but every time I’ve been in there, they had what I’ve needed, and more. The staff and owners are super helpful, and they really know their stuff. It’s refreshing to have a store like this in the community. Great service, surprisingly huge selection, and fair prices. A perfect local hardware store, with easy parking in the back.

Obviously reviewer N.O. has never been inside Bay Hardware nor have they had any interaction with the staff. Bay Hardware is best hardware store I have ever had the pleasure of visiting. The staff is incredibly knowledgeable, friendly and helpful. Their prices are more than fair and if by the remote chance that they do not have what you are looking for, they will order the item and the items arrive quickly. I can’t express my appreciation for the owners and staff enough. Bay Hardware is a true gem in a world of corporate look alike establishments.

Alex was super helpful and friendly. Because of him, we knew to check in and my friend got a second key for free. They sell really cute beach hats for around $ 10 too. Great local biz. Skip the big guys abs come here. They are open early too. A big plus for early birds.

Service here is one of a kind! I greatly the appreciate welcoming feel and genuine attitude of the workers.

What a great hardware store to have in Seal Beach. Like an old-​time hardware store with all the goods, but also modernized with many other items. The service was perfect and got in and out in five minutes with my purchases. Will go back for sure.

Came here once the other day when West Marine didn’t have a specific bolt I needed.
When I walked in I was greeted and asked what I needed help with. She directed me to the guys in the back an they walked with me and found the bolt I needed for me. Fair prices. Pretty packed store, but they don’t have much floor space to spread stuff out much. I also know they are dog friendly, as the cashier give another customers dog a treat.

Amazing costumer service. They will find exactly what you need. If they don’t have it they can order it. It is expensive but it’s not surprising since it’s seal beach.
Te variety of equipment and material they have is really broad

Love this business! Not only can you always find what you need the helpful employees can help solves problems by explaining how to do things if you need help! This is a dog friendly business and Fran might give your friend a doggy treat. From paint to re screening your windows this is your one stop shop in town for anything around the house. If they don’t have it they can order it in a few days too!

Walked into this place looking for a patio heater. Unfortunately they didn’t have what I was looking for, but they had a Unilocal deal! I checked in and was presented with a free single cut key coupon! I told «Steve“of the coupon and he helped us immediately. he didn’t know of the deal, but honored the coupon anyway. While making the cut, he asked his co-​worker, and unknown female who was super cool, and she said that they did have a coupon on Unilocal.i thought it was extremely cool «Steve» was willing to honor the coupon when he didn’t even know about it.
This store is very much like an «Ace Hardware» They have everything from a thermometer to a grill. I love these kind of stores and this place didn’t disappoint. The ants Steve!

I have been doing a lot of home projects this summer. I just finished building my second bedroom closet for my kids using the «easy track» they have in the store. I am far from handy, but the crew (especially Katie) assured me I could do it. The price for a similar product at Home Depot was more. So I saved money there, on top of not doing the «California Closet» or «Closet World» route.
Mostly, I just appreciate the customer service. They helped me load my car each time. They always are very nice. If you live close by, it is a no brainer to go here instead of one of the monster stores. I love having this place in town.

Bay Hardware is worth the drive. Always have what I need, and no matter who is manning the store, you truly get excellent service! They have all I need when it comes to Weber BBQ products.
Thanks Guys!