Comfort Suites

Stayed here twice and breakfast is very poor. The bathroom is tiny and the door barely missed the toilet when you open it. Both times I stayed here the shower had hair on walls and curtains. The pull out sofa had crumbs on it. Half of the staff is pleasant and polite while the other half including management are rude. For being an award winning hotel, they need to do more with their work ethic and service. The rate does not match the room and hotel quality. The Hampton Inn is a better choice and it is right next door.

The best thing about this hotel is its staff. I met my family for a get together at this hotel earlier this month. Because people were arriving at different times, the reservation was a bit complicated. Mike and the other staff at the front desk were accommodating and patient with us at all times– allowing my mother and cousin to check in earlier even though the reservation was under my name, etc. The woman who takes care of the breakfast buffet (I swore I would remember her name but I forgot it) was AMAZING. She worked so hard and was so nice to us– especially the kids, who she gave treats to. The rooms were clean, spacious and comfortable. My only complaint is that they don’t smell great. One room was so bad that I had to switch immediately (which they did for us nicely) but then they tried to give it to my sister who came the next day and the smell was still there. I’m not sure what was causing it but all the rooms seem to have a faint cigarette smell even though it’s non-​smoking. (Spraying febreeze only makes it worse by masking a bad smell with a worse one, btw). They may need to investigate more long term solutions. Also, we had a lot of fun in the pool and hot tub but I think they should check the ph of the water, which was too heavily chlorinated and murky and they could use a good cleaning. Other than those minor points, I would recommend this hotel.

I stayed at the comfort suites for camp bisco 2015 and let me tell you this hotel is great! Biscuit fans probably took up 75−90% if not more of the hotel (quite a sight to see) and the staff was very welcoming and accommodating from the first day of the festival to the last. The rooms were very clean and LARGE — our very inexpensive room had 2 queen/​king beds and a couch that pulled out to a bed. The bathroom and vanity was clean though we wished it included a fan since I was staying with 3 guys (lobby has a bathroom — tg). The room also had a bomb air conditioner, coffee maker, and free breakfast downstairs which was extended on the weekends for all the late sleepers.
The location was also clutch! The hotel is right off highway 81 so really easy to find and less than a 15 minute ride from both the bus station and concert venue (Montauge mt).
Last but not least the staff was awesome — I believe no one let them into our rooms to clean until the last day but they kept supplying us with towels, toiletries, and anything else we should need to enjoy our time at camp.
We will definitely be back soon, and I would recommend this to anyone traveling in the area looking for a nice hotel at a great deal!

We were in town to catch the disco biscuits and decided to stay here. It really is ana among alternative to camping on a 45 degree angle at montage mountain.
We had no problems catching a shuttle to and from the venue as the hotel is perfectly situated right off the highway. It was very clean and the front desk staff were extremely nice.
My only reason for 4 stars over 5 is that the shower pressure wasn’t all that great and there was no fan in the bathroom.
Otherwise, perfect spot to stay if you are in town for a show at montage mountain!

Spent the weekend here for a Girl Scout trip. The staff was very attentive to our requests, the rooms were spacious, we had joining rooms with two queen beds and a fold out couch (each room), the complimentary breakfast was a full breakfast (sausage, eggs, waffles, and other items) which was great, the girls loved making waffles! I highly recommend staying here!

I booked this hotel for a little mini vacation for my girlfriend and I. They are very accommodating. The entire hotel staff was friendly and helpful, the complimentary breakfast was very good, the hotel in general was clean… the only issue that I had was that the bathroom wasn’t cleaned to my standards and the room was a little dusty. I usually bring Lysol wipes with me so I just did it myself… it just looked like little things were overlooked. However, I would definitely stay there again.

Our first trip this year to see the Scranton Yanks. We chose this hotel because it is literally 5 minutes from stadium. Great place. We certainly will stay here again. Check in (Mike) was friendly, professional and personable. Breakfast was fantastic, sitting area was spacious. Fitness room was nice and the game room, my kids really enjoyed. My only issue for such a nice hotel, the walls are paper thin. There was gentleman next door and it sounded as though he was hacking up a lung. We heard this the entire night. This was the only negative thing about the stay. Other than that I highly recommend the hotel. We will certainly return.

I stay here a lot and not that the remodel is done it is pretty good… Fridge and microwave in every room is very nice. Pillows are comfy, staff is great, the one bad thing that I mention every time I am there is the snack area is cash only so you can’t charge to your room… Crazy right but other than that this is a good place…

I’ll be blunt. This place is a dump. If there were other rooms available in the area, I would have left. Dirty room. I opened the fridge and the foulest odor came flowing out!
Disgusting! If I could rate it a zero star I would.
On my trip returning home, I spent a night at a Days Inn that was very clean despite it’s age and about ½ the price.
Go elsewhere!

Really enjoyed the stay. The room was clean, the beds were comfortable and the hotel staff was friendly. After a day on the road it was the perfect place to stop. It’s easily accessible from the interstate which makes life less stressful.
I’d stay here again without a doubt.

Even though its memorial day weekend, they were able to find me a room while other hotels wouldnt even answer their phones. Very pleased with the clean room, soft bed, and big tv. An episode of modern family then its 20 winks (that means sleep, right?). I arrived late so i had to park behind the hotel; small drawback.

I was very impressed with this hotel! We had only one night to stay in Scranton and we were very happy with our choice. The staff was very welcoming and the room was very clean and modern! For the price we paid, I was happily surprised with the level of luxury we got. I would definitely recommend this hotel to anyone who is looking to stay near this area!

Great rate, super nice staff. Complementary breakfast n pool are great!

The Comfort Suites is next to a Hampton Inn, and having stayed at both I can say I prefer the Comfort Suites. Hampton may be newer and more updated, but Comfort is more comfortable in my opinion. The rooms are so much bigger! I felt like me and my family of four were on top of each other at Hampton, and here you get a kitchenette with a little table, couch, coffee table, and then a different area for the beds.
The room was clean and had everything I needed, except they were skimpy on the shampoo and soap. Bring your own or ask the front desk for more! Other problem was that the temperature in the room was hard to control, and it either got too warm or too cold. At one point the power in the room went out but was fixed promptly.
The pool/​hot tub is much better than the one at Hampton, which disgusted me. They also have a game room with a pool table, so it was nice to have things to do while at the hotel.
Very close to Sno Mountain and the shops at Montage! I enjoyed my stay and would come again.