The Coffee Bean & Tea Leaf

I work here, so I’m a little biased, but I love our drinks, and the staff is fun and friendly :)
Wooo!

Ordered an iced Mexican coffee and my stomach hurt. First time at this location. Not sure why my stomach hurt.

I like the coffee bean .less crowded then starbucks. and nicer environment. Less controversial and less expensive

This is my favorite coffee place! The employees are always great and know my name and drink… which is pretty awesome! The coffee is the best here. No bitter taste just smooth and delicious. There are great places to sit inside and out!

I get great service here and it’s a really nice atmosphere inside to hang out… Or have a first date! The only reason I can’t give it five stars is because it closes just so darn early :(7pm isn’t an unreasonable time and it opens super early… I just seem to get a craving at 6:59 or something obscure :(

Kind of a hard location to get into and out of the parking lot. Friendly service. Nice to have coffee that isn’t charred and bitter like Starbucks.

First of all the location is great and I certainly can’t complain that it is across the street from my house and a block from my job. The only inconvenience I see is that there is no drive thru. They have a selection much larger than what is posted on the board above. I feel like it’s so much less expensive then Starbucks. I love that I see regulars there, in particular this elderly couple which are so cute. They greet customers by name. Staff is generally the same all the time. Everything is always clean and stocked. And I just found out that even with their low prices that refills are even cheaper!

Something about their drinks seem off. I’ve had Coffee Bean at several locations and this one has seemed weird every time I’ve been.

Nice place. Free Wi-​Fi of course. Nice staff who helped me with the honey sticks, which I had never used. You squeeze the end open. Don’t try to break it in half.
The Jasmine Green Tea is great and I used the bag twice. Plus, I had a good meeting with a business associate in a comfortable environment.
Yeah, I’d go back and try a black tea latte this time, like the young lady who took my order suggested.
Then maybe I’d be really hooked!

My wife and I are here a few times a week… great place for coffee in old town.
The wait staff are all friendly and care to get you your order as quick as possible, GM Yvonne and her staff are top notch

I haven’t been to a bad Coffee Bean location, but the ladies behind the counter here went above and beyond to accommodate my strange requests. Love this place!

Here I am at Coffee Bean and Tea Leaf.
Let’s start with the cup. I opted for my old standby, an iced vanilla latte with whole milk and an add shot. A new barista made it and she did a great job. The espresso is prominent and the vanilla is just an added bonus. I watched the method they use to make the drinks and was interested to find that they seem to use powder for their flavoring which I found to be odd. It’s fine, it works.
The music isn’t really what I look for in a coffee shop, it’s like this soft core indie rock. I prefer more mellow, singer songwriter in my coffee shops. Less half rock, more acoustic. Just my preference.
This place is clean, everything is perfectly swept and tidy. The people working are your average coffee shop people, nothing too amazing but they do their jobs well.
One thing I thought was really cool was I was asked if I wanted to buy a bag of coffee or tea for a soldier. If I wasn’t buying my drink with quarters I definitely would have. I’ve never seen that in any other coffee shop I’ve ever been in. Kudos to Coffee Bean and Tea Leaf for thinking of our troops this forth. :)
Overall I’m not blown away impressed but I didn’t hate it.

I am a fan of the flavored teas and chai CBTL offers. I was happy to find this location tucked away in the small retail complex off of Miller and Indian School. I will warn that parking can be tricky. The lot is small and people seem to love to speed through it in the mornings. I almost got plowed down twice trying to get back to my car. That aside, the service is friendly here and they didn’t seem to be overly busy (maybe I missed the a.m. rush?) Each time, my drink was made exactly as I specified. I’m also a fan of the instant oatmeal they carry. It hits the spot for a quick breakfast on the go.

I love Coffee Bean for the unique, malted taste of the powders. I do not love this location though.
About 3 months ago, I received a free drink for buying a $ 25 gift-​card. I ordered the new toffee-​flavored drink, and said I wanted it OVER-​ice (I’ve learned to use that term with this chain) and with non-​fat milk. The girl said something about how it’s already pretty low-​fat. That should’ve been my clue that there was a disconnect in communication, because what I was handed was one of those disgusting Ice-​Blended drinks. Sweeter than a milkshake, that’s why I don’t like them. That’s why I STRESS «OVER-​ICE» at Coffee Bean. I really wanted to tell her it was wrong, but the girl was really nice, I was in a hurry and not to mention, the drink was technically free. I drank MAYBE ¹⁄₆ of it and dumped the rest when I got home. It was an extra-​large, too.
:/​
So the reason I decided to post this review, is because of my boyfriend’s experience this morning. He ordered an iced black & white mocha. What he got was a HOT mocha. He is shy and dislikes confrontations of any kind, so he just accepted this completely wrong drink and left. He said the girl that took his order had no personality, and when she called his drink to the barista, she said vanilla latte, which he did correct at that point.
I used to be a barista, and there really is no excuse for bad service like this. I could MAYBE understand a mistake happening once in awhile if you’re working the bar and have 20+ cups lined up during the morning rush (not exaggerating), but for someone working the register to screw up and have lackluster personality to boot… not cool.
I’m not sure I’ll go back to this location again or not. Sometimes I feel it’s just not worth the hassle after a couple bad experiences.

This is a great spot! They have a variety of coffees, teas and pastries. I go here quite a bit when working remote and it’s quiet and relaxing with no interruptions. The staff is friendly and service is quick.
I’d strongly recommend.

I’m a coffee bean fan. I like their coffee.
This location is across from where I live and I think the only one around me. So I go here pretty much most mornings.
The manager is awesome. She’s on top of everything and a hard worker. She could probably run the whole entire place by herself if she ever wanted to.
For some reason there is a lot of cops that go to this place…
so whether you wanna grab a good cup of coffee or simply looking to get a signature on a fix-​it ticket, this is the place.

Who doesn’t love free Wifi when you need to get out of the house and get some work done? Who doesn’t love mellow music in the background? Who doesn’t love delicious coffee and tea and yummy snacks?
What I don’t love are the loud as he#* employees here. What would you like to know about the two chicks working right now? I could tell you their personal issues, their previous weekend dramas, issues they have with coworkers, scheduling, etc. when you are working in close proximity to each other behind the counter is it necessary to talk at the top of your voice so the entire store is subject to your endless banter? Apparently so.
The employees are very efficient and friendly to customers, yes; but zip it wouldja? Take it down a notch. Some of us are trying to work.

Had an iced tea (mint mocha as recommended by the server) which was good. Modern coffee spot, a good alternative to Starbucks.

Not gonna lie, I choose this place over Starbucks. Mainly because it has such a cool «Relax at home» vibe. Good service, they always greet me as I walk in. Very clean.
I always dig the ice blended mocha… it’s like crack.

12/​29/​2011
Meet in Scottsdale — check
Simple location to find — check
Spend time with a decades-​long friend and a new professional connection — check
Outside Seating for humans, place for new puppy to walk — check
Sunny winter day to have the meeting — check
Variety of pastires, all levels of sweetness — check
Something lunch like — nope
Spearmint and ginger tea — check
Half off on some pretty nice looking/​good value holiday gifts — check
Red hot spearmint and ginger tea — check
People happy with coffee — check
Take away list of promises made — check
Successful event — check.