Staples

Not enough people working. Had several customers walk out due to the wait, very rude costumer service.

Horrible. I’d go to Office Max. The printing department had horrible customer service and never did make my mailing labels, or printed my flyers. Even the check out person was rude on my other two visits there. Ask for help finding something, they can’t hide they annoyance at having to help you. Even the guy in front of me in the check out line commented on the service. Management there is obviously lacking in how to manage this store.

I went to staples to buy some printer paper. At the time, the store was practically empty. I went up to the front register and set my things down. The girl behind the register was texting but quickly put it away when she saw me. She then started checking out my paper. I said hello since she didn’t look interested at all. She looked like she didn’t want to be there and when she talked, you couldn’t hear her. (I am a part time sales associate and always try to be friendly and polite at my job) I asked her a question about my online coupon and she said (idk it’s like a rebate to receive money back. I decided not to use it and proceeded to pay. She then bagged my paper and set it aside and just looked at me. I asked if I was all done and she said yeah then turn and started talking to the guy next to her. I then grabbed my bag and said thanks for your help. It was a very difficult process. I would have been better off checking out my own stuff.

Their prices are usually a bit higher, but if you have OfficeMax /​Office Depot ads, they’ll be gladly price match it for you. Fast services and friendly employees. Good location too!

Horrible experience today. First, they weren’t open when I got there at a few minutes before 9. Surprising since this a very busy office area. When I checked out a guy named Mike waited on me. I commented about the opening time, knowing feedback is good and maybe they would want to know they have customers who would appreciate earlier hours. I got a smart @$$ answer «We open at the same time every day.» I finished my transaction and was handed my reciept. Two papers printed I was only given one. Was the second a coupon? A rebate form? I did buy ink. Whatever it was, he tore it off, crumbled it up, and threw it away. I guess I don’t need that! Overall rude and unwelcoming.

Drove to Staples to pick up some office supplies for my son. I see the security bars across the doors, and I’m thinking no way, they’re closed at 7 p.m. Yes they are, so I searched on my maps and found an office max a mile down the road that’s open until 8, found my new go-​to office supply store, that’s at least open with more reasonable hours! No easy button for you… staples!

I order regularly, online, as I find it is more convenient, and I can typically take advantage of various promotions they are running. So, I use «ship to store.» The staff here has always been helpful, and their hours are usually pretty convenient. Although shortened now :(It is far better to keep this store open than close it due to budget cuts, etc. This is my go to store for the majority of my office supplies, etc… I have been coming here for years and will drive the extra time and distance to shop here.

Great, sleepy little Staples. Very friendly staff and a curious amount of items on sale and bare shelf. I hope this location doesn’t close.

On a trip last month to Honolulu, Andrea R (aka Batgirl) and I (aka Robin) were doing some last minute errands for the Unilocal Helps Everyday Hero event… Emi H sent us to this Staples on the hunt for some zip ties and stickers for the event, and while some of the other customers may have given us weird looks due to our costumes, the Staples staff members were all friendly and helpful.
We found what we needed and a few snacks as well, and we were in and out of there within a few minutes. In this case, it wasn’t super heroes to the rescue, it was Staples!

They always treat you great here, its busy so be prepared to wait a bit for your print order.

I was dreading getting a replacement cartridge for my printer at $ 40 a pop. I decided to suck it up and get the combo pack for $ 50. When I arrived at the register, Cristina the store manager told me about a coupon I was eligible for that had just come out! Saving me money is a quick and easy way to win me over! I have been here a few times before and was treated pretty well also. Keep up the good work!

Rich in the print center is a lifesaver!
We came in at the 11^th hour to get an important proposal printed. Rich was patient and helpful and let us know that an immediate printing would not be possible due to the time of day, but that he would come in early and make sure that our 7 packets would be printed on the correct paper and collated by our deadline. It was very refreshing that he cared enough to make sure that we were satisfied customers instead of simply sending our business elsewhere.
Everything looked great and we could not have pulled off our presentation without his help.

I’ve been to this Staples a few times and basically the service is not good. Some of the cashier’s are overly chatty which leads them to make mistakes, which I don’t have the time or the patience to appreciate.
Today, I was making a simple return, basically returning an entire order and then repurchasing 1 of the items (so that it would be on a separate receipt). The cashier, ALEX, didn’t return all my items, but did charge me again for the one I wanted to repurchase. I didn’t notice right away, but 90 seconds later I came back into the store and told him that he forgot to return one of the items and he said, «no I didn’t.» Without even looking at the receipt or asking me which one. When I pointed out his mistake, he still didn’t believe me.
He couldn’t tell the difference between file folders and a drawer organizer (perhaps time to switch careers). Then he said, «you must have used a coupon or something, because that item is not on this receipt…» When I responded with yes it’s right here, he started on a tirade of don’t get snippy with me, because I can get snippy right back and I’ve had enough of it today. His response was completely out of the blue and completely unwarranted. It seemed like he was having a psychotic break from reality. So, rather than go around and around with him, I decided to ask for a manager. KRISTINA (who was very nice), found his mistake right away, rectified it right away and then had to explain to him the difference between file folders and a drawer organizer. Again, time to find a new job, ALEX!!!
As a busy professional, the last thing in the world I need or want to deal with is some punk 17 year old, who needs to have an attitude adjustment and learn how to do his job.
He was so unnecessarily rude and obnoxious that he triggered this negative Unilocal review…

Let me keep this short and simple, I have a buisness account there and I get treated poorly. Just crappy customer service. Its seriously pathetic. They have TONS of people walking around the store, but nobody can help and if you are in a rush, dont stop by there. Its the worst customer service. I guess I seemed lost, the guy that was delivering ink helped me and was the nicest person in there I met… Sad… I am in there TOO much for that, guess we need to switch accounts. However, the online part of Staples is GREAT!