Smart Start

I was a customer for a month and am really unhappy. I switched to another interlock company because even though it takes time to learn, my interlock was very inconsistant when it came to working. Some days I got it started the first time, every time. Other days, I was stuck in my parking lot, or anywhere else I went for 10 – 15 minutes, even though I knew the technique and it worked great the day before. Aside from that, when I talked to them about it, they asked if I was sure I was doing it right and because it can be hard in the first month. I tried to make sure I was, doubting myself. After getting sick of getting stuck, I had them take it out, he treated me like I was stupid for giving up and was really rude and throwing it in my face that my fiancé and I were going to come in for a lesson and didn’t. I told him everything we went through and how jumpy the interlock box was and I was treated like an inconvience and just a dollar sign, not a person, as he tried to keep me as a customer even though I was already fuming. I would not recommend them. When I took my car into get my new box, the man who installed it said that the original installion by Smart Start was really shotty and not very well done.

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