Sheraton Desert Oasis Villas

It was a home away from home staying here! Went to Arizona for an anniversary vacay with the boyfriend and decided to book 2 nights at this beautiful resort! The check-​in staff were amazing and the concierge gave plenty of information of vacation activities that we could do while we were at Arizona. We booked a 1 bedroom suite on the 2^nd floor and OMG the room was beautiful and had lots of room for guests to stay. The layout was pretty impressive as well. They had a awesome size tub for me to soak in, they had updated kitchen appliances and cookware for me to use and the best thing of all. free WIFI. The main pool by the lobby was beautiful as well with a waterfall over the jacuzzi and they hold plenty of activities throughout the week to keep guests entertained. The only downside to this resort is there continental breakfast, which they only served donuts, coffee, and juice while we were there and that they don’t have an oven in their kitchen but overall our vacation was pretty relaxing and amazing and would suggest this resort to all my friends! Will definitely stay here again if we ever go back to Arizona!

Not all Sheratons are created equal. This Sheraton keeps its employees and manages the property very well. People who work here are good at what they do and are very pleasant. There is nothing fancy here but the whole operation takes pride it what it does. Pool is open late. Short order kitchen staff keeps everything very clean. Housekeeping staff doesn’t keep you waiting hours for that extra pillow you called down for. Great resort for the money!

I can’t say enough about the Sheraton Desert Oasis. First, I was able to check in very early and check out late. The villa was nicer than I expected. The bathroom needs painting but everything else was great. The pools were clean. The staff was fabulous from the front desk to the activity team to the servers. I would have preferred a real restaurant and bar. Splash was not good. Also, while the grounds are beautiful, the location is not ideal for me. Overall the value was very good and I would stay there again.

Solid hotel villas.
Stayed here over a weekend with our toddler.
The deluxe villa has a nice amount of room to roll in a bed.
Fully stocked kitchen is a great plus!
Staff were friendly.
Parking available pretty near to the rooms.
Pretty conveniently located in Scottsdale close to whole food, restaurants, shopping, golf etc.

Gorgeous resort! Super clean rooms. Beautiful furnishings. Very friendly employees and lightening fast check in. Very well-​stocked kitchen. Lovely modern furnishings and a great balcony. Bed and pillows were superb and comfortable like home.
Pools and hot tub are huge, clean and very well tended to. Landscaping throughout is beautiful. Staff is top notch and all were extremely friendly! The on-​site grills were all spotless and had people grilling the most fabulous smelling foods. We wanted to invite ourselves to their meal and did with a gentleman grilling steaks! Very friendly guests.
I absolutely would return! My only wish is they had an on-​site restaurant besides the poolside café, but the café’s food was reasonably priced and quite good! Their happy hour was wonderful and their margaritas along with their fish tacos made for a great lunch.

I have stayed here numerous times and love this hotel. The rooms are very nice and clean, they have a full kitchen, some have a jacuzzi tub. The pool is very nice as well. The staff is extremely friendly and welcoming. Would highly recommend this place!

More like 4.5 stars. Gorgeous resort! Super clean rooms and recently updated. Beautiful furnishings. Very friendly employees and lightening fast response from housekeeping for extra towels and a roll away bed. Very well-​stocked kitchen.
Pools and hot tub are huge, clean and very well tended to. Landscaping throughout is beautiful. Staff is top notch and all were extremely friendly! The on-​site grills were all spotless when we checked them out.
I absolutely would return! My only wish is they had an on-​site restaurant besides the poolside café, but the café’s food was reasonably priced and quite good!

Desert Oasis is a good property — BUT ONLY if you can get in at a fair and reasonable rate. Sheraton changed the way they compute rates, and it was NOT a consumer friendly change. The rooms we used to book went up 150% for same dates year to year. Sheraton considers this a high tier property (despite a distinct lack of opulence and clean but ordinary accommodations) and so pricing went through the roof.
We tried to book into the Desert Oasis a couple times since then, but each time sticker shock sent us running to other accomodations very nearby which are equally nice or better values.
The resort realized some popularity, in LARGE part due to sites like Unilocal and Tripadvisor, and Sheraton (it’s owners or whoever) took advantage of guest loyalty and favorable reviews (IMO) by jacking up rates. Welcome to big business in America.
Sorry to have to report this, because for a while we really liked and enjoyed our stay. The small condos are comfortable and convenient, with lots of pluses and amenities but it’s NOT an upscale property and shouldn’t be priced as such.
Pool is nice and the grounds are well maintained. Be careful — depending on the type of stay you have you may or may not get maid service. Parking is pretty bad, so if you go out after dinner you’ll likely be parking way in back. The Scottsdale Sports Complex is across the road, great for path walking at night.

My wife and I (and a friend of my wife’s) stayed here while attending the College Football National Championship game. The property was spread out. When we arrived, one of the Guest Service staff members communicated to us that one of the pools was not in operation, but that was no big deal since the temperatures were rather chilly. The gentleman did a great job of letting us know what amenities the resort had to offer, and that we could have used a nearby properties pool and spa if we wanted.
Our room was on the second floor. You walk into the room and the living room was straight ahead, with the kitchen area being off on our right. The living room area came with a pullout couch and flatscreen TV. Near the kitchen counter was the dining table which was round and came with four chairs. The kitchen came with sink and full size refrigerator. I don’t recall seeing any cook top appliances, but did have a microwave and dishwasher as well.
The restroom had a door to the master bedroom as well as the kitchen. The master bedroom was somewhat confined. It was pretty tight maneuvering around in the bedroom, but it worked out fine. The master bedroom and the living area had access to a nice patio with an outdoor sofa and some chairs.
On Sunday morning, we visited the bar area for Bloody Mary’s. The bar staff was very friendly, but the drinks (which I thought were going to be complimentary) was kinda on the pricey side at $ 8 a pop.
This was a very nice resort! I would recommend it as well as stay here again if ever back in Scottsdale.

I had a meeting nearby and looked at several hotel options. This Sheraton got high reviews and offered an excellent military rate of $ 159/​night for a deluxe suite. Or, is that sweet? What a deal! The «villa» was a spacious 1-​bedroom unit with a full kitchen, dining area, and living room. A fireplace in the living room and another in the bedroom. Wow! Jetted bathtub in the bedroom plus a super sleek shower in the bathroom. The facility is large, spacious, and super clean with plenty of privacy. Free parking. Free wi-​fi. Pool area is super clean. Clientele is primarily 60s and older, but there was a fair share of families as well. Located near a large park, which makes for a great morning run. Unfortunately, I had only one night here. If back in the area, this will be my go-​to hotel.

Cozy, comfy villas rented through timeshare. The resort was clean, the villas were clean and nice and well stocked. They have a great salt water pool with a waterfall and a giant spa.
Staff are very friendly and helpful. We were there for Labor Day weekend and they offered great activities by the pool for both adults and children.

My family and I booked a getaway on II and stayed at the Sheraton this week. We had a wonderful stay!!!
Here are our thoughts on the seven days:
The property was nice, clean, and recently remodeled. We were originally checked in for a ground floor unit and we requested a second floor unit. With a smile, they changed our room to a second floor unit.
The employees at this Sheraton are what make this place special. Our concierge was fantastic. She took her time going over the things to do while in town and listened to what we wanted to do while we were on vacation. She recommended the Pink Jeep tour in Sedona (well worth the trip to Sedona) and various restaurants. She made reservations for us each night and even called her daughter at Flemings to let her know we would be coming in for steaks!
Mo (I would call him the activity director at the pool) made our boys (we have two boys under the age of 10) trip. He did trivia, set up a putting green, held a water balloon toss, held a frozen t-​shit opening contest, etc… Our boys had a blast!!! It was 116 degrees on two of the days and he was always smiling.
Our maid service was outstanding! When we needed something sent to the room it was there in minutes not an hour. They were on top of it.
In conclusion, the property and pool are 4 stars. The employees are 5 stars!!!

This was my first time staying there. One of our friends got us a good deal and 7 of us decided to spend the night there last weekend.
It’s a nice resort. The suites have everything you need for a comfortable stay. The kitchen’s small but this is a timeshare kinda of resort and so it doesn’t matter, really. I imagine there’s not a lot of cooking when you’re on vacation but still the kitchen was fully equipped. The bathroom was a good size and so was the bedroom. The sofa’s a pull out sofa and it’s queen size so 4 people can stay there without feeling too cramped.
The pools are nice. There’s a smaller pool where kids aren’t allowed so it’s quiet and relaxing. Then there’s the big pool with the hot tub (big hot tub) and a splash pad area too. They also have a bar by the pool. Some of my friends ordered drinks and they say they were delicious!
The resort’s clean and the customer service’s good. I’ll definitely go back soon if I’m capable of doing it.

The absolute best thing about this resort is Caleb Edmond. He is the best, most helpful employee! He is always willing to go out of his way to help! Nicest guy. Also, nice pool facilities and clean, big rooms.

This is the second time in a few weeks that we stayed here, and both times were good experiences.
I have to say that Caleb is a fantastic employee — super nice, extremely helpful, give this guy a raise! He made our «laying out by the pool all day» experience amazing. I hope management takes notice of great employees. He’s one of them.
I slept on a rollaway bed and it’s comfier than my bed at home. Enjoyable experience!

Disclaimer: I was there on my own (most people come here with kids) and am not a vacation owner, just someone who booked with Starwood points.
If that describes you, this place is a pretty good choice.
I got one of the small one-​bedrooms, but if you don’t bring that much stuff (which you won’t do if you’re a solo or couple) it’s fine. Everything you could possibly need, including the apartment-​style amenities like the full kitchen and washer/​dryer, is somehow packed into that little space. And it’s quiet — I was next to a family with a «screaming bundle of joy» and RIGHT next to the pool, and I heard very little with my patio door closed.
Look it up on Google Maps and you’ll think this place is isolated — but it’s actually a great location. You’re just a short distance from the 101 onramp, from which it’s a quick jaunt to Old Town Scottsdale or Tempe. And you’re also right next to the Fairmont, a swanky place to hang out — out of all this city’s mega-​resorts, I think that one’s the nicest.
Front desk staff were really nice. I’d come back.

I stayed here with my parents because my mother was in town for a conference for work, and I was able to tag along. I cannot speak to the price of the room because I stayed fo free (thanks momma and her work) but I’ve seen you can get a deal on this place online.
We had adjoining rooms, each of them had a living room, kitchenette, master bedroom and a rather large bathroom. Our stay was for 3 days, and we had no issues with the housekeeping. The hotel is located towards the north of town. It’s actually next to a large, empty lot. Which can be a plus since there’s not any noise coming that way, or a minus because it’s not that pretty to look at. Each of our rooms had balconies that over looked this large, gravel lot.
The parking spots are a little ways away from the units, which is kind of nice because you’re able to walk through the paths between the buildings. The landscaping is nice and looks very Arizona. Some of the pathways even intertwine with small creeks.
A lot of people complain about the place not having a restaurant. I get it. But if you’re in a city, go out and explore it. I understand if you’re at a place like on a beach you just want to lounge and veg there, but get out and see the sights. This was my first time Arizona so we left and explored. They do have a lunch snack bar that’s open by the pool.
Overall it was a great place to stay. We didn’t stay there all day and get cabin fever. The bed was comfortable and the whirlpool bath/​shower was nice to unwind after look around the Scottsdale area.

This is without a doubt the worst Starwood property I’ve ever stayed at. I stayed for 5 nights and I was so let down by the terrible service and mediocre amenities, I considered switching to the Westin down the road mid-​stay. Here is a preliminary list of problems in no particular order of importance.
— Key constantly not working during stay. I visited the desk 6 (!) times during my stay because my key didn’t work. I am convinced that it was an issue with the key censors on the door but no one ever followed up and the entire front desk staff acted annoyed when I acted frustrated that I had to keep coming back.
— NO restaurant. There is a pool bar if you want a quesadilla/​greasy hamburger or two but the hours are limited to lunch really (which the staff is not forthcoming about when they offer the «room side service from the grille») at checkin. Also no adult bar open past dinner.
— Broken coffee machine upon arrival.
— No parking. Even though they give parking passes it I clear they don’t ration them to the number of guests. If you come back to the hotel after 7:00 PM a spot near your condo village is nearly impossible. One night I was forced to park at my friends hotel and she drove me over. When addressed at the desk all they said was «our weekends get busy»…
— Impractical room layout. The bedroom has a small nightstand that pretends to pass as a dresser. In order to keep our clothes in an organized fashion, we were forced to use the living room to lay them out. Closet had about six hangers and was about 2 feet wide. Luggage rack was available but there is no conceivable space in the small bedroom to set it up.
In a nutshell this is a place is one of those vacation nightmares… with much nicer pictures and services promises online than what you get. Unlike the other reviews that said they paid $ 79 for this place, we visited at a peak time and the rate was $ 299 a night and this was no where near that level of hotel charge.

Stayed here for a total of 2 nights.
It was like stating in a small apartment. It had all the conveniences of living at home. Room had a fridge (normal size not mini), dishes, dishwasher, washer and dryer, private balcony with table and chairs etc.
The grounds were kept clean, and I like that it is a NON SMOKING facility! Pool and jacuzzi were well taken care of and large.
This hotel is also conveniently located to the 101 freeway which is a mile down the road.

Beware! They are under construction ⁴⁄₂₀₁₄. Fire alarm going off in your room while you’re trying to nap on vacation? Not pleased.
The villas themselves were large, spacious, and clean. This definitely is 110% a family resort as everything is tailored towards family-​the large rooms with pullout couches, full kitchens, loud pool with kiddie areas and a waterfall, and the only food option being a fast food poolside bar. There are kid activities throughout the day like pottery and crafts.
Definitely not what I would think of as typical category 5 SPG as the service was seriously lacking. We had housekeeping not bring us any shampoo for 8+ hours so we just went out and bought some. Not a big deal but not what I would expect from a well rated starwoods.
Unfortunately will not be returning AND it’s making me lose faith in starwoods! :(