Their tans are great but the customer service is not. I have been a customer for years but will no longer be going back because of the poor customer service.
April S.
Tu valoración: 5 Scottsdale, AZ
Went in for a spray tan and woah! Best one I’ve ever had. The color is beautiful, bronze, and even. It’s not splotchy like other places I’ve visited, such as Celebrity Tanning and way too expensive Dolche. I always purchase the darkest tan available because of my fair skin and they never come out right or dark for that matter. 8 – 9 hours later when I shower they just wash right off. And for those who get spray tans you know what I’m talkin’ about. You can see it come off in the water with disappointment. Mine was always gone in 2 days. This one doesn’t wash off! You won’t see it running in the water. I’m on my third day, dark and still going strong! Will definitely be going back when this finally fades for a package. And it was $ 8 cheaper than $ 40 wash off Celebrity Tanning. This is the best tan I’ve ever had. Extremely impressed and next time I WILL take a picture of before and after :)
Kristy B.
Tu valoración: 5 Scottsdale, AZ
Nicest people here I swear. This isn’t just a tanning salon this is a place where people ask you how you’re doing, how your day was… and they genuinely mean it. I travel easily 15 plus miles to go to my resort tanning and spa being that I’m in the middle of two locations. I’m sure I could go anywhere to tan but I choose to come here! keep up the amazing service guys and I’ll keep coming to see you thank you for everything.
Kelly R.
Tu valoración: 1 Scottsdale, AZ
This tanning salon is right in my neighborhood so of course I was excited when I first bought our house and realized that not only was the place not disgusting but the pricing was reasonable. Well that was until today and some guy who clearly doesn’t have a clue purchased the place. In the past I purchased a 6 tan package for $ 66 which gave me access to any level bed I wished. So I go in today, and the genius behind the counter stares at the screen for what seemed like 10 minutes and then asked me what package I had. «I don’t know dear why don’t you just read what’s in my file?» She was completely lost. After ages had past and she managed to put two thoughts together she finally realized my package was up. Ok no problem, here’s my credit card. She says«That will be $ 110» Un excuse me? She said«Yes, it’s $ 110 for 5 sessions.» Wait let me get this straight. You’re charging me nearly twice as much for fewer sessions? You have to be kidding me? The beds haven’t been upgraded, the service is still subpar but just because some greedy dude bought the place you want me to pay almost 2x’s the cost. That’s adorable. NO I think not. You can’t simply charge twice the money for nothing in return. Anybody who pays it is as dumb as the people you have working there. Good luck with the new place buddy — you’re going to need it.
Tiffany C.
Tu valoración: 5 Scottsdale, AZ
The BEST spa at an affordable price! Clean and professionally run! Great staff! You must try!
Cara B.
Tu valoración: 5 Phoenix, AZ
I enjoyed my first two visits and plan to return. The staff is friendly, especially Keagen. She greeted me with a smile and warm introduction. I was leery do the hydration and red light beds. I’ve read good things but the results seemed to good to be true for a few minutes laying in a bed. But I must say I am pleasantly surprised. The salon is clean, the beds are nice and large enough to get in and out of easily. AND, they give you plenty of time to get undressed and ready. Most salons give you 5 mins which isn’t enough to undress and put on lotion. My Resort gives you 10 mins. This may seem like a small detail but this focus on the customer experience is what sets this salon apart from the others.
Renee S.
Tu valoración: 5 Scottsdale, AZ
What a great find! Services are great and so is the staff!
Karen N.
Tu valoración: 5 Arlington, MA
Great place! Clean and affordable! Tina was so nice! The spray tan looks great!
Rachel H.
Tu valoración: 5 Scottsdale, AZ
Staff is very friendly and you get your money’s worth compared to the competition!
Peter W.
Tu valoración: 5 Mesa, AZ
Resort Tanning and Spa rocks! Their beds are always clean! I have gone to a few tanning places, this one is my favorite! Defiantly recommend going here! You wont be disappointed!
Lauren H.
Tu valoración: 5 Scottsdale, AZ
I’ve been going here for approx 4 months now and just upgraded by $ 50 unlimited beds package to $ 55 unlimited spa & beds family package. I can’t speak highly enough about the customer service and services offered here. The girls are so lovely and the beds are fantastic. I’m now addicted to there hydration spa pod which leaves my skin feeling so soft. I go approx 4 times a week and always had a great experience.
Curious G.
Tu valoración: 3 Fountain Hills, AZ
The owner was kind enough to allow me to utilize my groupon that expired for a 30 days for $ 30 red light. I read some stuff on the internet and thought that if it helps then great, if not then I’ll have spent some meditative alone time in a enclosed pod. After the first visit, it was relaxing, they offered me the protective eye buds and I lay in the pink lit pod. I went back the next day and it was a horrible experience. There was rock music in one room, blaring along with the«bad spa music» coming from the lumier room on the other side. Get me the hell outta here! I complained to the young woman owner, who refunded my money so quickly it was funny. She said that she can’t cater to everyone – Well then why the hell call it MYRESORT tanning and spa? She said that she had no complaints and that people find the«redundant spa music» quite fine. The owner obviously has a lot of people duped into buying all of that fancy crap lotion that costs more than a bottle of Goldschlager and that has gold flakes in it and you can at least get a buzz. Any one with intellect will read the ingredients and see that the major components are simply aloe, humectants, dimethicone, stale avocado oils and methyparaben and propylparaben. «it makes the lights work better» as the young sales girl commented. Save your money, go to a yoga class, buy some nice lotion without the paraben in it.
Marty b.
Tu valoración: 5 Scottsdale, AZ
I still love going to this place and have since added the red light therapy to my monthly charge. It is amazing. My joint pain I have had since having Valley Fever is finally gone and my skin is soft and well hydrated. The staff is great and give great customer service. I love this place and highly recommend it!
Bianca F.
Tu valoración: 1 Phoenix, AZ
Beware of buying their memberships. It’s a SCAM. Bought a 6-month membership which debits your account on a monthly basis. I clarified when the payments would end. Twice. September, they said. Well, they lied to me and charged for October. When I called, was told need to complete a form requesting the payments to stop. Which is not a guarantee the payments will ever stop. They’re in the habit of withholding information. Got that? 6-month means forever for these people. Be careful. And don’t buy it.
Madonna O.
Tu valoración: 5 Scottsdale, AZ
Excellent prices, clean, great staff!!! Always a pleasant experience! And their equipment is all up to date. Love this place!