Mike Bucca – State Farm Insurance Agent

Mike is a great agent, and has been in the office every time I have called or stopped by (at least 7 or 8 times). He cares about his clients and makes it clear by the way he and his staff interact with us. I don’t know why anyone would say he isn’t in the office or isn’t available except that he has 3 other people working in the office and most likely if you call one of them will answer. If you expect the business owner to answer the phones when you call then you should probably leave negative feedback for every business you have ever called. Mike has staff there so that you can be taken care of all the time. I have never had a bad experience at Mike Bucca’s office.

Mike and his staff have taken excellent care of my clients. They are always available to answer questions… I can even reach them on the weekends. Mike goes out of his way to get answers and has great follow up. He is a community volunteer and is very deserving of my all of my referrals. I truly appreciate what you do Mike.
On a personal note, when I had a flood in my condo which affected 6 other units, Mike was there to help me through the process. He helped me to understand how the HOA insurance companies typically insure properties that have common walls, etc. With his knowledge and support, I was able to manage through a very difficult claim with limited financial duress.

Its lame that all the Cats that review this Agency have no friends & they have only one review. Yeah Buddy… Mike is never in the office & never takes his clients calls. Way to have your staff write reviews for ya Mike. Keep it real will ya?
(Update) I got Mike’s office staff all up in arms along with Jean R… need your kick backs Jean? Mike was my Life Insurance Agent. My policies got moved over to his office when a fellow State Farm Agent got fired because some other State Farm Agents felt that office was too close to their own Scottsdale locations.
Tell you what, call MIKE for a quote… I’m sure his staff won’t let you talk with him. If (& you won’t) you get Mike on the phone, see if the Cat can quote your home & auto insurance, he can’t because he doesn’t know how to. Mike is no longer my Agent because when I called, he never took his clients calls… your fired Bucca.
Oh & I’m a Fugitive Recovery Agent, not an Insurance Agent.
Real People, REAL Reviews… Really.

We called today our State Farm Agent’s (Mike Bucca in Scottsdale) office today after we were hit by someone else in a car accident. Tried to get help in figuring out about where to take car, how to deal with other’s insurance and honestly just get the service we pay for every month. Debbie, some assistant there, was extremely rude, short and unhelpful. Essentially said it was our problem and she couldn’t help us and to call the 1 800 state farm claims dept and if we didn’t like her response it must our problem. Mike Bucca has not returned our calls or even called to see how we are, let alone actually answer an insurance question. Why do I have my car, auto, home, and umbrella with a company that allows there employees to treat customers this way? I no longer do — am shopping for new insurance today! Like a good neighbor… Not at all — Find a different agent or different company.