In planning to return to work, I needed nanny cams installed in my home but nothing on the market provided the multi-camera, audio and video options we were looking for. We called Knox Security has we have had our alarm system through them for years and always happy with the customer service and installation work. They listened to our needs and most importantly our budget and recommended Axis cameras and a network video recorder. Once ordered they programmed the IP cameras/recorded to my home network so when the equipment arrived all I had to do to set it up up was plug them in and position them in the house. The video is solid and the audio is clearer than I even expected. I can see and hear the nanny and the kids across each room we have cameras in. Much better than any other nanny cam system I researched online and I felt confident with their recommendation and set-up. Overall, great product and customer service. I had a two questions and each time the owner, Jon, responded promptly and spent time on the phone with me. I would use them again and highly recommend them for alarm systems, home automation, and nanny cam systems.
Bill K.
Tu valoración: 5 Gilbert, AZ
Outstanding job, and a GREAT person! Installed my surround sound!
Bill K.
Tu valoración: 5 Fountain Hills, AZ
I have a 3 level home in AZ which requires various Wireless Access Points for good wifi coverage which I need because I work from home when I’m in AZ. Jon of Knox Security was one of the only Cisco certified guys I could find who specialize in residential homes. One night I found a dead spot and needed coverage right away. Jon came out that night(9:30pm) and added another WAP which was incredible service. He had also done my home security and IP cameras with Axis cameras(great cameras). Instead of just mounting the cameras on top of the rock façade on the outside of my home, he went the extra mile and ground the rock out so that the camera fit into the rock for a nice flush fit. Knox Security also maintains and monitors my home network devices remotely. Due to a leak on the inside of my wall, one of the cameras went down. Jon was out the next day to repair the water damage to the connection and get the camera back online. My next step is to get the full home automation which im really looking forward to since we already have everything in place. Good work, Jon.
Alona R.
Tu valoración: 5 Phoenix, AZ
I’m new to leaving Unilocal reviews, however the service our growing company has received from Knox has been above satisfactory and I had to leave a review. We were moving into a new office and had a very small window in which we needed our network set up. With short notice Knox was able to accomplish all of the work that needed to be done, just in time for an important meeting and our launch party. They set up our IP phone system, wireless network, TV’s, and an awesome in ceiling sound system powered by sonos(speakers are controlled through an app). Jon updates and maintains our network, security settings, and wireless remotely. If there is ever an issue, Jon always comes into the office before or after business hours so that it never interrupt our work flow. We are an online company and survive through our internet connection. We are looking forward to getting our access control keyfob system put in as well.
Jodi P.
Tu valoración: 5 Chandler, AZ
I found Knox Security to have most technologically advanced security system with competitive prices and excellent customer service. I use their services for my home and I will be calling Jon soon to install services at my business.
Kim S.
Tu valoración: 5 Phoenix, AZ
We had a very demanding project that required someone who could handle home security, network, cameras and automation. Knox security was able to handle all of our needs, including maintaing the systems on site remotely. What ever we needed knox took care of it with the upmost professionalism. I would recomend them for large scale intesive projects
Marie K.
Tu valoración: 5 Phoenix, AZ
I had a situation over the last week where my alarm system kept making funny noises. I finally realized it wasnt going away, so I called Knox security. They came out THATDAY! It ended up being just a low battery, but I am blown away by their customer service. While Jon was out here, we talked about different home automation features I could add. I can’t wait for them to set up my RTI and thermostat automation. So cool!
Blake H.
Tu valoración: 5 Phoenix, AZ
When my wife and I bought our new home we had a baby girl on the way, so great security, monitoring and cost was a huge priority. After doing our research and through recommendations we went through Jon Knox, owner of Knox Security Services Inc. We didn’t want to go through ADT, their monitoring was too high and we had them in a prior house. ADT outsources their service reps and the quality of work was sub par. Our house almost caught fire because of an incorrect mini transformer installed by a former rep. When the out sourced rep came out he tried to sell us over priced window sensors under the table. When Jon came to see our home he installed everything quickly and was easy to get in touch with when we had some questions. The quality of work, installation and equipment blew ADT out of the water. After getting to know him I could tell he does some very impressive work for very large homes and businesses. Even though I was a smaller job, he made me feel important and like I was his top priority. Not bad to get that sort of treatment from the owner of a company! Ever since we have had the alarm installed we haven’t had a single issue and feel comfortable that our home and new family member are safe. I highly recommend Knox Security Services Inc. for anyone considering a home security system and didn’t want to go through ADT like my wife and I.