Just Roughin’ It Adventure Company

Never ever ever again will I purchase a guided hike without doing my research. Do not use this company! 0 stars !

We had a great trip with Dallan and the team at Just Roughin It. We hiked the Grand Canyon and camped in Cremation Canyon. The team was great in all the advance prep and it was a blast. Dallan was very informative on the history, geology, etc … and made us a great dinner as the sun dropped in the canyon. Perfect. Additionally, it was nice having someone else working out all the permits. I already have my next trip booked.

I booked a hiking trip with Just Roughin’ it. Later I called to check about changing the dates, leaving a clear message to CALL ME. They changed the date, canceled the guide to the original date, then called me.
My trip plans ended up not changing, and I lost the trip because of it.

We are just back from a three day back country camping trip in Yosemite with our guides Martin and Ryan. Our family has not hiked and camped before and we needed a lot of guidance. The guides were interesting, competent and even made it fun for our two teenage kids. Not one complaint the entire time! Our two guides are Yosemite addicts– they have hiked almost every trail in the park and really love Yosemite. Their love for Yosemite was infectious and made for an awesome, interesting and really fun trip. At the end of the trip, our teens said they would do it again. Now that’s two thumbs up in my book!

We have prepaid for a kayak rental but twice now when we try to book it, they are closed on the days & times that they list as being open.
Instead of just letting us hold onto the kayak an extra couple days until they are open again they said they would charge us for the extra days, even the day they were supposed to be open but are not. We would not be using them on those days because we are only able to go out to the lake for one day. They would just sit in our garage until Just Roughin It tells us they are back so that we cold return them. We shouldn’t have to pay for their decision not to be open.
It’s not like they would lose money by doing so because no one else could rent them when they are closed anyway.
Good business practice ensures more business by word of mouth.
We have 75 guests coming to town next month, many of who have asked us for recommendations on what to do outdoors. Of course we will recommend places and businesses where we have had good experiences.
I cannot comment on their Grand Canyon tours because this review only pertains to their kayak and paddle board rental and their business practice.

We just finished the 4 day South Kaibab/​Bright Angel loop at the Grand Canyon. This included side hikes to Ribbon Falls and Plateau Point. While it was one of the most challenging things my fiancé and I have ever done, it was an incredible experience. Our guide Ken was incredible. He was patient, motivating, and extremely knowledgeable about the Canyon. He cooked incredible meals that I did not expect for being below the rim in the Canyon. We hiked 33 Miles over 4 days and for two novice east coast hikers, Ken’s ability to motivate us through the aches and pains made this an enjoyable experience and a great achievement in our book. I would definitely recommend Just Roughin It to anyone who has hiking and camping the Canyon on their bucket list but is a bit intimidated to do it all on their own. JRI and Ken tended to everything and made the trip a memory that we will have forever.

My wife booked us a half-​day kayaking trip at Canyon Lake for my birthday. Went out this morning, and were met by our guide, John. After a brief lesson, we were paddling across the lake. Neither of us had been in a kayak before, and we had a blast. John was friendly, and fun, and full of information. Thanks, John, for a great morning!
Dane and Jenn

I have done several trips with this company and each time they have overpromised and under-​delivered. I would highly recommend checking out another company for your guided trip. I will not be using them again.