Jiffy Lube

Excellent service. Respectful. Honest. Don’t push an upsell on products. In and out. Very satisfied!

This was the best experience I’ve had with an oil change! all they guys were super nice and the best part was I was in and out in 20 minutes! I will definitely be using this location from now on!

Wonderful service and such nice employees. I received an oil change, license plate lights, and coolant without breaking my bank. No wait either! Thank you, I will absolutely be back to this location!

I came here for an oil change and was told my battery needed to be replaced as well as some other stuff that had to do with the battery (sorry, I know nothing about cars). It wasn’t cheap. They had to get parts from somewhere else which took awhile, but everything got taken care of.
I came back a second time awhile later because of a dead battery. I had gotten the battery here and it was still under warranty. They replaced it for free.

Awesome customer service! This was definitely one of the better experiences I’ve had when it comes to car maintenance. Very professional and friendly staff, especially Nick who made sure to check in with me and keep me updated the entire time. Would definitely recommend.

The guys did a great job — we were in and out quickly, the staff (Nick) was very professional and made sure we new about the status of the car without trying to ‘sell’ us additional services. The earlier reviews led us here and we were impressed.

Awesome staff with great integrity.
Robert, the manager, actually told me I wasn’t ready for an oil change and told me I had 1,000 miles to go and encouraged me to come back for the service when the car was ready for it.
I was so impressed with his honesty that I decided to get the service early just so I could give him my business.
I’m not a big « Unilocaler» but I felt compelled to post this review to share my experience.
Keep up the good work Robert and the Jiffy Lube staff. You have earned a repeat customer today.

I would have given this place less than one star if I could. Went to get a standard oil change. They tried to cross sell me with 10 other completely unnecessary «recommendations.» When I told them all I wanted was the oil change the service guy almost became upset with me. To top it off they then try to charge me $ 75 for the oil change itself. I was furious and demanded the so called manager to lower the price. After about a 20 minute argument he then offers me $ 25 off the total and $ 10 off the next visit. DO NOT GO HERE HORRIBLE SERVICE AND PRICE

I love their service here. I’ve never had a bad experience and they are always so helpful! Nick was my savior today!

You really have to pay attention when you go in here. If you’re not listening really carefully they will add on a bunch of stuff you don’t need at the end. Just a bad way to do business. I go in and say to everyone that asks me I just want an oil change that’s it and I walk out paying over $ 80.

The employees at this locations are very knowledgeable and courteous. Kevin and Robert are very friendly and willing to help in any way!

Thank god I found this place! Robert was very nice (a woman getting her oil changed is often treated like she’s stupid). He even showed me the air filter and demonstrated how to tell when a new one is needed. That’s right, didn’t try to sell me one! I’ll be back.

Today was my second time in a row coming here to get an oil change, and I’ll continue to come here from now. Amazing customer service, Anthony is who has helped me both times and he’s so nice and helpful… You can tell he’s honest too, which I feel is hard to find in the «auto care» world especially when you’re a woman (they are always trying to talk you into anything). He always has a smile and talks through everything with you, giving you options. Not just offering the most expensive. He will show you the computer screen with prices and different options. I would recommend this place to anyone, they have definitely earned my continuous oil changes from now on! Id rather go here than the actual Chevy dealership any day.

I hate having my car serviced. I always feel like they’re going sell more then needed. Yet, I can’t begin to say how awesome these guys are… Maybe a little too awesome… They are all very, very nice which is great and yeah I had a few extra things done like replacing my wipers but I was on my way up north and in case there was snow or rain I didn’t want to take any chances. They let me use a coupon and did some other really nice things to help me out. I came in for an oil change and left spending a bit more then planned but I left satisfied.
Great job guys!!!

I will never go back to this Jiffy Lube again!
They charged me $ 40 for an oil change, and they didn’t even tell me the price until after they had already changed it. After my oil change they told me that typically they top off transmission oil for free, but mine was so low that they would have to charge me if I wanted it done.
I decided to not have them do it and took it to auto zone. The guy at auto zone checked the transmission oil level and told me the level was perfect and didn’t understand why the guy at Jiffy Lube said that.
All in all, this place of business is not trust worthy.

I have been to a lot of Jiffy Lube’s in my life, and this was the most pleasant experience I have had.

Came here for an oil change, going off my sticker from a different car service spot, thinking I was overdue. The amazing Anthony notified me that I am not in need of an oil change just yet… wow! Won me over with your honesty, JL Scottsdale. Making you my new regular oil change place. You saved me lots of money and time today.

Poor customer service. Our tech barely told us anything when we dropped the car off to him, except that the «service manager will be right with us».
«Right with us» turned in to ½ hour wait without having anyone even say one word to us. I watched 3 techs work on one car and another sit in the lobby on his phone.
Jiffy Lube is supposed to be quick and this was anything but.
We finally «interrupted» the guy on his phone to ask if since they hadn’t even started on my car, if we could just take it and come back later (I had to work soon).
All of a sudden, there was a rush to get me done. And we still suffered the poor customer service from the service manager that rushed through his apologies while answering the phone multiple times & cutting our conversation short.
Next time, I’ll make the appointment at the dealership.

They got the job done without pushing the up-​sell too much. They thoroughly inspect just about everything — air pressure, water, hoses, filters, wipers, tires, etc… One air filter and a synthetic oil ran me about $ 120.

I’d give them more stars because they are nice and all… BUT I just pulled my car out of the lot, with nothing done to my car, because they tried to charge me $ 75 for an oil change (no tire rotation, no alignment, nada). $ 75??? They said they didn’t have my oil filter in stock so they had to charge me $ 7 for going to pick it up at another shop. «OK fine». THEN, since my car takes «fully synthetic» oil — it’s about $ 5 more per quart ($ 25 extra for this type of super-​awesome oil apparently).
I was expecting to pay $ 25 – 30 for an oil change. I HIGHLY doubt that any other place would charge as much as they wanted. And to those who can pay that, more power to you. I’ll stick to going to my car dealer.