H&R Block

I had so many problems with a tax preparer here by the name of Dana Jourdan. I’ll start with during my appt with him, I told him I was starting a new job and needed his advice when my paperwork comes through on what I should claim. He said he would be glad to help me, and I called and left a message for him at least four times. He finally picked up my call, told me he had been busy, and promised to call me back. That was 10 months ago and he never returned my call. Next, I just got a notice from the IRS that the sale of my vacation home was not reported. The schedule that was supposed to be attached to my tax return was not attached so it was never reported! I called his office, left an urgent message for him 4 days ago, and he still has not called me back! I went to a different branch, and Yvette was very nice and filed an amended return for me.